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Riverside Group
London
Job Title: Income Collection Officer Contract Type: Permanent Salary: £30,395 - £33,485 Working Hours: 35 hours per week Working Pattern: Monday - Friday Location: Arlington House, Camden, London - Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering
Job Source: Riverside GroupButler Rose
London
Butler Rose is working with one of the largest housing associations in London and the south-east in their search for Income Collection Officer to join their friendly Finance team. This is a contract role up until 21st July 2024 in London, four days in office and will pay £17.59 an hour to the successful candidate. Responsibilities: * Collect rent
Job Source: Butler RoseTRI Consulting Ltd
London
A housing association is currently looking for an Income Collection Officer for about three months on a temporary basis Key responsibilities are as follows Income collection role to bring down rent arrears. Contacting residents Responsible for taking payments Be responsible for following the whole legal process for rent arrears. PAYE rate £17
Job Source: TRI Consulting LtdTRI Consulting
London
A housing association is currently looking for an Income Collection Officer for about three months on a temporary basis Key responsibilities are as follows Income collection role to bring down rent arrears. Contacting residents Responsible for taking payments Be responsible for following the whole legal process for rent arrears. PAYE rate £17.59 &
Job Source: TRI ConsultingAckerman Pierce Ltd
Brent
Are you a Leasehold Officer looking for work? My client is looking for an experienced leasehold officer that can join the team and hit the ground running! You will be joining a strong team and be consulting with leaseholders, providing them expert advice all aspects of service charges and any major works. To maximise the council's income through e
Job Source: Ackerman Pierce LtdAckerman Pierce
London
Are you a Leasehold Officer looking for work? My client is looking for an experienced leasehold officer that can join the team and hit the ground running! You will be joining a strong team and be consulting with leaseholders, providing them expert advice all aspects of service charges and any major works. To maximise the council's income through e
Job Source: Ackerman PierceReed
Leatherhead
Collections Salary: £26,000 - £31,000 Hybrid Role Leatherhead Based Purpose & Objectives of the Role • Manage an assigned portfolio of accounts to minimise the volume that progress through the collections cycle. Agreeing repayment plans where appropriate or referring to Recoveries for action where necessary. • Maintain regular interaction wit
Job Source: ReedReed
Leatherhead
Collections Salary: £26,000 - £31,000 Hybrid Role Leatherhead Based Purpose & Objectives of the Role • Manage an assigned portfolio of accounts to minimise the volume that progress through the collections cycle. Agreeing repayment plans where appropriate or referring to Recoveries for action where necessary. • Maintain regular interaction wit
Job Source: ReedLondon
Collections Officer Lambeth, London Full Time - Hybrid/Remote Temporary We are currently searching for a prospective Collections Officer to join a team based in Lambeth, on a full time basis on temporary ongoing basis. The Collections Officer will play a crucial role in ensuring the collection of service charges, managing a diverse portfolio of accounts, and will be responsible for the collection of both current and former housing related debt. This role offers hybrid/remote working with 1 day a week based in office and 4 days working from home.Requirements
Previous experience within a similar role, within Income Collection / Arrears Management, preferably within a Housing environment
Knowledge of IT processes, including Word and Excel
Familiarity with the law concerning service charges and the statutory legal basis of landlord and tenant relationships
Understanding of service charge account administration principles
Ability to work towards and meet financial targets set by management
Excellent communication and interpersonal skills
Experience working in arrears reduction and monitoring
Approachable and friendly nature
Role Expectations
Manage a large portfolio of service charge accounts, ensuring payments are kept up to date
Issue letters and statements to account holders as necessary
Authorize and monitor payment plans, ensuring compliance
Liaise with other teams to resolve customers' service charge queries efficiently
Recommend legal action in cases of non-payment
Responsible for the collection of housing related debt (current and former)
Work alongside key partners, internal and external
Manage a complex caseload and initiate legal action for debt recovery
Work as part of a team to achieve targets and maximise the company's income
Flexible working hours, including evenings and one weekend per month
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Beth at Service Care Solutions on or send an E-Mail to
Collections Officer jobs in London
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