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Income Collection and Dispute Resolution Officer
Enfield
I am recruiting for a local authority who is looking for an enthusiastic, highly motivated and innovative individual who has experience in the recovery of all service charge income. You should have experience of dealing with Leaseholders and a basic understanding of Leasehold Law.
You must
Responsibilities
To ensure the maximum recovery of all service charge income, including the recovery of debts and arrears, in accordance with Enfield Council procedures.
Submit cases to HMCS for on line Judgement and monitor progress accordingly.
Determine which cases should be submitted for enforcement action, using appropriate legal processes. L
We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.
We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.
If you want to experience work that’s truly rewarding, join us. Because when we
One of our local authority clients are currently recruiting for an Income Collection and Dispute Resolution Officer. This is a temporary contract for 2 months with possible further extension based on budget and performance.
Main Purpose of Post/Job Summary
The client is seeking an enthusiastic, highly motivated and innovative individual who has e
Income Collection and Dispute Resolution Officer
Enfield
I am recruiting for a local authority who is looking for an enthusiastic, highly motivated and innovative individual who has experience in the recovery of all service charge income. You should have experience of dealing with Leaseholders and a basic understanding of Leasehold Law.
You must
Responsibilities
To ensure the maximum recovery of all service charge income, including the recovery of debts and arrears, in accordance with Enfield Council procedures.
Submit cases to HMCS for on line Judgement and monitor progress accordingly.
Determine which cases should be submitted for enforcement action, using appropriate legal processes. L
Income Officer
Location – Homebased (able to efficiently travel across the East Midlands to meet and respond to the needs of the business)
Hours – 17.5 hours per week, 8am – 6pm (usually one 8pm finish per week)
Salary – £ 13,262 - £14,735.50 per annum (RFJ 5)
The role
As an Income Officer you will support the delivery of the income managemen
Part of the Stonewater Group, Mount Green Housing Association meets peoples housing needs across Surrey and North Sussex through the delivery of a local service to its residents.
Here at Mount Green, we are now seeking an Income Officer to effectively reduce all accounts in arrears to meet monthly individual and team targets. We are looking for an
Job Source: Mount Green Housing Association
Income Collection Officer
London
Butler Rose is working with one of the largest housing associations in London and the south-east in their search for Income Collection Officer to join their friendly Finance team. This is a contract role up until 21st July 2024 in London, four days in office and will pay £17.59 an hour to the successful candidate. Responsibilities: * Collect rent and manage rent accounts, taking appropriate action to recover debt, including pursuing legal action for possession where appropriate. * Calculate housing benefit entitlement for new residents and ensure residents with problems paying their rent because of benefit issues are referred to the Welfare Benefit Adviser. * Manage all rent and service charge accounts in line with the income collection policy and to adhere to targets set by management * Respond to telephone calls and emails in a professional manner, ensure that all correspondence with customers is fully documented and responses to queries are sent within set timeframes * Take payments from customers and promote the use of Direct Debits and Workwise to encourage self service * Prepare purchase orders, tenant refunds, code invoices for payment and maintain associated records. Requirements: Essential * Experience of working in a financial environment and/or a customer facing role * Experience of auditing rent accounts, identify discrepancies and explain financial transactions to customers * Effective IT skills including advanced MS Office skills Desirable * Knowledge of housing benefit and Universal Credit * Experience helping people create payment plans We can offer you a full insight and job description on applying, please don't delay with your application. Please contact Cerys Kirby Thirlwell for further information
Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.