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Reed
Leatherhead
Collections Salary: £26,000 - £31,000 Hybrid Role Leatherhead Based Purpose & Objectives of the Role • Manage an assigned portfolio of accounts to minimise the volume that progress through the collections cycle. Agreeing repayment plans where appropriate or referring to Recoveries for action where necessary. • Maintain regular interaction wit
Job Source: ReedHamlin Knight
Slough, Berkshire
A fantastic opportunity to join an expanding financial services organisation based in Slough. The role will be based in their Collections team working on early collections. Key responsibilities Responsible for volume outbound and inbound calls Negotiate payments and arrangements on inbound and outbound telephone contacts by using the Collections sy
Job Source: Hamlin KnightPearson Whiffin Recruitment Ltd
Sevenoaks, Kent
Collections Agent £24,500 - £27,050 Monday to Friday (Hybrid working after probation) Shift Pattern, 8.00 4.30pm, 9.30 6.30pm, 10.30 7.00pm Are you a skilled communicator with a knack for problem-solving ? Do you thrive in a fast-paced environment and enjoy helping people find solutions? If so, we have the perfect opportunity for you! My cl
Job Source: Pearson Whiffin Recruitment LtdConnect Recruitment Consultants Ltd.
Slough
Job Title: Collections Specialist (Early) PURPOSE SUMMARY: To assist the department in collection of accounts that are between 1-90 days past due. The Collections Specialist (Early) is responsible for liaising with customers for up-to-date payment arrangements and arrears management on all inbound and outbound phone contacts. B
Job Source: Connect Recruitment Consultants Ltd.Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing
Slough
A fantastic opportunity to join an expanding financial services organisation based in Slough. The role will be based in their Collections team working on early collections. Key responsibilities Responsible for volume outbound and inbound calls Negotiate payments and arrangements on inbound and outbound telephone contacts by using the Collections sy
Job Source: Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & MarketingS4 Personnel Ltd
Slough
Ref: 1840 Job: Collections Specialist (Temporary) Location: Slough Salary: £25,000 - £27,000 Length of Booking: Ongoing Main Responsibilities: Our client is a well-known company with an excellent reputation. They are looking for someone to assist the department in collection of past due accounts that are between 1 and 90 days past due. The Collecti
Job Source: S4 Personnel LtdPage Personnel
Bracknell
A Collections Specialist is required in Bracknell for a permanent role in the Accounting & Finance department of a leading Not For Profit organisation. The candidate will have a strong background in collections and be dedicated to maintaining positive client relationships. Client Details This company is a well-established, reputable organisation
Job Source: Page PersonnelVox Network Consultants
South East London
Role Purpose The post holder will work as part of a specialist team with responsibility for collecting service charges. They will be required to manage a large portfolio of service charge accounts and to maintain contact with account holders to ensure that payments are kept up to date, issuing letters and statements where necessary. They will be r
Job Source: Vox Network ConsultantsLeatherhead
Collections
Salary: £26,000 - £31,000
Hybrid Role
Leatherhead Based
Purpose & Objectives of the Role
• Manage an assigned portfolio of accounts to minimise the volume that progress through the collections cycle. Agreeing repayment plans where appropriate or referring to Recoveries for action where necessary. • Maintain regular interaction with both customers and partners, via email and phone, to maximise account resolution whilst maintaining strong relationships. • Work towards achieving monthly collection targets, whilst maintaining a high-quality assurance standard in all areas.
Primary Duties & Responsibilities
• Achieve individual and team monthly collections targets, alongside individual monthly and annual objectives. • Make and receive calls to deal with account-level queries and disputes. Maintaining high quality in all scenarios and abiding by company policies and procedures. • Ensure all accounts follow the correct collections path, with a view to assist customers, partners, and colleagues in the resolution of issues. This can include escalating accounts to the Recoveries team for legal action review when required. • Correspond frequently with partners to ensure productive professional relationships, and to maximise collections• Correspond with Insolvency Practitioners when dealing with insolvent accounts, ensuring all paperwork is lodged correctly and dividends are maximised. • Attend and complete any mandatory Compliance training within required timeframes. • Other such duties and responsibilities as may reasonably be required from time to time.
Required: • Operated in a high volume, customer focused, result orientated environment with previous experience of Finance and/or Insurance • Excellent communication skills (both written & verbal), be self-motivated, business aware, able to work under pressure and able to organise & prioritise own & team’s workload without supervision• Negotiation and mathematical skills• Detail orientated• Experience/knowledge of how to deal with vulnerable customers • Microsoft Excel, PowerPoint, Word and Outlook intermediate
Preferred: • CICM qualified/student • Debt Collection experience
Benefits:
25 days paid holiday plus Bank Holidays
Company Contribution of Pension
Free Car parking at the office
Collections incentive Bonus on Quarterly basis (not guaranteed) but based on Company set objectives and personal Objectives
Buy & Sell holiday option up to 1 week extra
Extra weeks holiday on hitting 10 year anniversary
Life assurance
Flexible working Hybrid (but predominantly at home currently)
Generous maternity, paternity and adoption benefits after one year’s service
Bereavement leave
If you think that you have the experience and skillset required for this position and would like to know more, click APPLY NOW!!!
Email Alert for Collections jobs in Leatherhead
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