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Pertemps Redditch Commercial
Redditch
Our client is a successful and well-established company based in Redditch. Due to their continued success, we are looking for a confident, positive and pro-active Customer Services Coordinator to join the experienced and dedicated team. If you have customer service, coordination or account management experience, this is an exciting opportunity to
Job Source: Pertemps Redditch CommercialST Selection
West Bromwich
Company - Leading manufacturing company. Location - West Bromwich Salary - £24,500 (potential increase within 6-12 months) Hours - 8.30am-5pm Monday to Friday This is an excellent opportunity for an Administrator/ Coordinator with a minimum of 1-2 years office experience to join the team of a leading manufacturing company based in the West Bro
Job Source: ST SelectionAdecco
Tipton
Customer Service Coordinator Wanted! Based in Tipton. Monday - Friday 9am - 5pm £12.82 per hour Temp to Perm Are you an exceptional communicator with a passion for providing outstanding customer service? We are currently seeking a Customer Service Coordinator to join our client's dynamic team. If you have a friendly and positive attitude, excellent
Job Source: AdeccoReed
Lichfield
My client is looking for a Customer Service Coordinator based in Lichfield, you will report to the Head of Customer Services and provide world-class customer service support function to Franchisees and customers across all market sectors. You will be required to build and develop strong working relationships with the Franchisees, promoting a colla
Job Source: ReedLloyd Recruitment Services Ltd
Walsall
Customer Service Coordinator We are looking for an experienced Administrator / Coordinator where you will be responsible for onboarding customers to ensure a smooth transition and contractual obligations are met. The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical. You w
Job Source: Lloyd Recruitment Services LtdPertemps Redditch Commercial
Headless Cross
Our client is a successful and well-established company based in Redditch. Due to their continued success, we are looking for a confident, positive and pro-active Customer Services Coordinator to join the experienced and dedicated team. If you have customer service, coordination or account management experience, this is an exciting opportunity to b
Job Source: Pertemps Redditch CommercialLloyd Recruitment - Epsom
Walsall
Customer Service Coordinator We are looking for an experienced Administrator / Coordinator where you will be responsible for onboarding customers to ensure a smooth transition and contractual obligations are met. The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical. You
Job Source: Lloyd Recruitment - EpsomReed
Birmingham
Are you a highly organised individual with a passion for exceptional customer service? We’re looking for a Customer Service Advisor to join a leading company! As a pivotal part of the customer service operations, you’ll be the first point of contact for a portfolio of clients, ensuring their queries and service led agreements are met with efficienc
Job Source: ReedBirmingham
Are you a highly organised individual with a passion for exceptional customer service? We’re looking for a Customer Service Advisor to join a leading company!
As a pivotal part of the customer service operations, you’ll be the first point of contact for a portfolio of clients, ensuring their queries and service led agreements are met with efficiency. You’ll have the opportunity to work in a fast-paced environment, where each day brings new challenges and the chance to make a real impact. The role requires someone who is highly organised, having the ability to proactively and reactively escalate service led work.
This is an amazing opportunity for someone who enjoys variety in their day to day, working in a well-established team which provides a wealth of opportunity for you grow as an individual.
The company boasts a leading package which includes: 26 days annual leave entitlement + bank holidays + Great pension scheme with 11% employer contribution, income protection, health care scheme and reward packages.
Location: Smethwick
Salary: £24,000
Job type: Permanent opportunity, Monday to Friday (40 hours per week)
Hybrid working – Once probation has been passed.
The role:
Receive and process requests from customers and colleagues across all communication channels.
Proactively and reactively escalate service work to meet service level agreements.
Liaise regularly with customers, providing real-time status reports on ongoing work and matters related to Maintenance Contracts.
Process contract amendments, efficiently adjusting maintenance arrangements.
Raise Invoices and Credit Notes as needed.
Work closely with other team members to drive productivity in the field.
Identify optimal appointment times within workload and resource schedules to meet customer needs.
Conduct renewal calls to customers.
Carry out other duties as assigned by your team leader, leveraging your skills and experience.
The ideal candidate for this role:
Must have a strong focus of quality customer service and have relevant customer service experience be it telephone based or face-to-face.
Must be a strong communicator who can adapt to all types of customers and colleagues.
Must be IT competent and familiar with all of Microsoft Office package.
Enthusiasm to learn, continually improve and use knowledge to help others.
Ability to own and prioritise workload.
Methodical approach to planning and organising your own day.
Effective self-management and focus.
Customer Service Coordinator jobs in Birmingham
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
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