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Lloyd Recruitment Services Ltd
Walsall
Customer Service Coordinator We are looking for an experienced Administrator / Coordinator where you will be responsible for onboarding customers to ensure a smooth transition and contractual obligations are met. The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical. You w
Job Source: Lloyd Recruitment Services LtdAdecco
Tipton
Customer Service Coordinator Wanted! Based in Tipton. Monday - Friday 9am - 5pm £12.82 per hour Temp to Perm Are you an exceptional communicator with a passion for providing outstanding customer service? We are currently seeking a Customer Service Coordinator to join our client's dynamic team. If you have a friendly and positive attitude, excellent
Job Source: AdeccoReed
Birmingham
Are you a highly organised individual with a passion for exceptional customer service? We’re looking for a Customer Service Advisor to join a leading company! As a pivotal part of the customer service operations, you’ll be the first point of contact for a portfolio of clients, ensuring their queries and service led agreements are met with efficienc
Job Source: ReedAdecco
Coventry
Customer Service Coordinator Coventry £27,000- £30,000 Per Annum Monday- Friday between 08:30-17:00 Flexibility on start/ finish times Hybrid- Permanent Duties Primary day to day customer point of contact for Customers , providing proactive communication on all order related matters and ensuring best possible Customer Experience Order book review
Job Source: AdeccoBridgestone NV/SA UK Branch
Warwick
Job Purpose We are looking for a Customer Service Coordinator, reporting directly to the Customer Service Team Leader. To be cross functional, managing all tyre product groups and tasks. This is a Local role, based in Warwick. You will take ownership and use initiative in order management for a portfolio of customers and tasks in UK & Ireland in or
Job Source: Bridgestone NV/SA UK BranchKate+Co
Solihull
The KC Group are working with a leading Global Manufacturing company based In the Solihull area who are recruiting for a full-time permanent Customer Service Coordinator.As Customer Service Coordinator, you will report into the Customer Service Manager, ensuring that customers are provided with the upmost level of customer service. The role offers
Job Source: Kate+CoLove Success Recruitment
Birmingham
Temporary Customer Services Coordinator based in Birmingham- Fully Office Based £12.50phr starting immediately. One of my clients an Environmental company are looking for a Customer Services Advisor to start immediately on a temporary basis. You will be customer focused, enjoy the interaction with people and help to provide solutions. Your comm
Job Source: Love Success RecruitmentAdecco
Coventry
Do you enjoy delivering outstanding service? then we want to hear from you Customer service executive/ Account manager Coventry Permanent Salary: competitive 22 days holiday + BH - rising with service Great employee benefits Hybrid working 2 days office Key responsibilities Maintain and develop strong relationships with customers Mange a portfolio
Job Source: AdeccoRedditch
Our client is a successful and well-established company based in Redditch. Due to their continued success, we are looking for a confident, positive and pro-active Customer Services Coordinator to join the experienced and dedicated team. If you have customer service, coordination or account management experience, this is an exciting opportunity to be considered.Customer Services key duties include: - Make daily outbound calls to ensure co-ordination with customers and installers during installations.
Receive phone calls from customers answering any general enquiries and complaints
Liaise with Project Managers to ensure work is completed on time
Work towards and achieve targets, Key Performance Indicators (KPI’s) for your region
Log service calls and issues accurately in CRM system
Ensure remedials are completed to customers satisfactions before signing jobs off
Accurately update systems and reports
Monitor and track status of all installs
Execute all elements of the installation process to provide extraordinary customer experience
Be the point of contact to follow-up any issues arising during installations in the cluster region
Undertake the collection of monies from customers related to installations in the cluster region
Support to ensure any outstanding works are completed within a reasonable time-period
Check and submit invoice paperwork to ensure on-time payments are made
Support in the complaints process (where applicable) to ensure complaints are handled quickly and efficiently
The successful Customer Service Coordinator will have the following skills and experience: - Excellent communication engagement skills and customer awareness with the ability to respond with a caring & empathetic approach
Customer Service experience
Able to work under pressure and meet deadlines & targets
Experience of Microsoft packages and Outlook
Experience of dealing with customer complaints
In return you can expect to receive a basic salary of £24,000 but after your probation there is a bonus based on how you look after your customers and the feedback that they give you. The hours of work are 9-5pm Monday to Friday and free parking. If you think you have the skills and experience that my client is looking for then please call Michelle Laight on or alternatively click APPLY.
Customer Services Coordinator jobs in Redditch
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