Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Norton Rose Fulbright LLP
Newcastle Upon Tyne
Practice Group / Department: IT Regional - Service Desk Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely
Job Source: Norton Rose Fulbright LLPSellick Partnership
newcastle upon tyne, england, United Kingdom
IT Manager Newcastle Permanent £40,000 - £45,000 Sellick Partnership are currently assisting in the recruitment of an IT Manager for a public sector organisation based in North Shields. This is a permanent role. Responsibilities of the IT Manager include: for providing technical support and assistance to end-users within the organisation the s
Job Source: Sellick PartnershipCareers Plus
Gateshead, England, United Kingdom
An exciting opportunity has arisen for an experienced and self-motivated IT NETWORK LEAD to join one of our client's Essential ICT Service team. Working as part of the ICT Services team, your main role is to manage the day-to-day operation of the IT environment within their clients. You will be leading a team of ICT Technicians to provide suppor
Job Source: Careers PlusFranklin Fitch
Newcastle Upon Tyne
Are you passionate about providing exceptional technical support and resolving complex IT issues? We are seeking a talented individual to join our client’s dynamic team as a 2nd Line Support Technician. Key Responsibilities: Provide expert technical support to clients via phone, email, or in person. Diagnose and troubleshoot complex hardware and so
Job Source: Franklin FitchGi Group
Tyne and wear, England, United Kingdom
Join Our Team as an IT Development Manager! We're a leading third-party logistics provider headquartered in Washington, Sunderland. With a focus on last-mile logistics and process design, we're continuously growing our global business and pioneering innovative solutions in the industry. About the Role: As our IT Development Manager, you'll oversee
Job Source: Gi GroupCareers Plus
Gateshead, England, United Kingdom
About the role You will oversee the technical support team’s day-to-day activities, establish operational processes and service standards, and ensure the team is meeting the technical requirements of the business. This role is highly involved with customers, thus great communication skills, a passion for delivering customer excellence, and technic
Job Source: Careers PlusHudson Shribman
United Kingdom
IT Support Officer / Administrator (1st line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN TRANSPORT As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support le
Job Source: Hudson ShribmanIT Graduate Recruitment
Newcastle Upon Tyne
GRADUATE/JUNIOR IT SUPPORT ENGINEER - NEWCASTLE Graduate/Junior IT Support Engineer, IT Support, Desktop Support, Application Support Fantastic opportunity to join one of the most successful companies in the world in IT that provide cutting-edge software solutions on a global scale. They are looking to train a talented Graduate or Junior IT Support
Job Source: IT Graduate Recruitmentnewcastle upon tyne, england, United Kingdom
Responsibilities will include, but are not limited to:
IT Helpdesk and Desktop support :
Administration of the IT Helpdesk
Preparation and provision of hardware and software for new employees
Serving as the main point of contact for all employees regarding unresolved IT helpdesk incidents.
Assist IT infrastructure upgrades and installations as required.
Providing technical assistance for PC users, telephony, and mobile communications
Maintaining registers for maintenance and IT hardware and software asset database
Develop technical knowledge.
Software Application Support:
Enhancing skills and offering software support for all business software applications.
Assist in the installation of software updates.
Assist on software development projects as required.
Other responsibilities:
To assist in the preparation and delivery of IT training and awareness material
Maintaining consumable supplies for printers and other IT peripheral equipment
Perform other tasks and duties as required by the IT Infrastructure and Operations Manager
Desired Skills & Experience:
Essential
Educated to NVQ Level standard or equivalent experience.
Experience of helpdesk support
Understanding of Active Directory (including Administration)
Office 365 (including user/license Administration)
Azure (Entra ID) user and group administration
IT support (including Networking TCP/IP, DHCP/DNS)
Beneficial
Experience with setting up and troubleshooting Zoom/Teams meetings.
Experience with Freshservice IT service management or another leading ITSM tool.
Software applications support
Intune including
Autopilot laptop provisioning.
Apple iPhone/iPad enrolment
Understanding/Awareness of ITIL support framework
Personal
Professional telephone manner
Customer focused approach
Analytical
Problem solving
Assertive
Attention to detail.
Email Alert for Information Technology Desktop Support jobs in newcastle upon tyne, england, United Kingdom
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.