Information Technology Manager
newcastle upon tyne, england, United Kingdom
IT Manager
Newcastle
Permanent
£40,000 - £45,000
Sellick Partnership are currently assisting in the recruitment of an IT Manager for a public sector organisation based in North Shields. This is a permanent role.
Responsibilities of the IT Manager include:
for providing technical support and assistance to end-users within the organisation
the subject matter expert in in delivering 2nd Line support for IT incidents
of up to 8 members of staff
Monitor and manage requests for assistance ensuring they are properly logged, assigned, and responded to in a timely manner
Streamline process and shift demand left to the ServiceDesk to reduce response and resolution times and enhance customer satisfaction
Attend meetings and contribute to the assessment of business and service requirements and the design of the technical architecture for IT services
Support team when they provide onsite EUC technical support to service users
The ideal candidate will have:
Experience of maintaining information systems and security
of working in a technical environment
Experience of the process of integrating systems.
We encourage interested applicants to apply immediately to be considered for short listing. Alternatively, should you require further information or wish to discuss your suitability before applying please contact Ellie Turner in our Newcastle office for a confidential discussion.
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