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Global Technology Solutions Ltd
Peterborough
Location - Hampton, PeterboroughPay - £15 per hour, after 3 months goes up to £17.46Contract - 3 months with potential extensionsHours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week.Required skills:- fluent in Hungarian and English speaking, with strong all round communication skills- Plent
Job Source: Global Technology Solutions LtdGlobal Technology Solutions Ltd
Peterborough
Location - Hampton, PeterboroughPay - £15 per hour, after 3 months goes up to £17.46Contract - 3 months with potential extensionsHours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back in the week.Required skills:- fluent German and English speaking, with strong all round communication skills- Plenty of C
Job Source: Global Technology Solutions LtdGlobal Technology Solutions Ltd
Peterborough
Location - Hampton, PeterboroughPay - £15 per hour, after 3 months goes up to £17.46Contract - 3 months with potential extensionsHours - 7.5 hours a day, between 07:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week.Required skills:- fluent Dutch and English speaking, with strong all round communication skills- Plenty of Cu
Job Source: Global Technology Solutions LtdGlobal Technology Solutions Ltd.
Peterborough, England, United Kingdom
Location – Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract – 3 months with potential extensions Hours – 7.5 hours a day, between 07:00 and 18:00 – maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Dutch and English speaking, with strong all round communication skills - Plent
Job Source: Global Technology Solutions Ltd.IT Naturally | B Corp | MSP
Peterborough, England, United Kingdom
Join our Team At IT Naturally our team is like a family, we put people first whether that’s each other or the customer so in return we look after you. We often get asked why we are called IT Naturally, we reply ‘because IT comes naturally to us”. All our team are experts in their field, and we reflect that in our company name. We pride ourselves on
Job Source: IT Naturally | B Corp | MSPLeidos Innovations UK Limited
Huntingdon
Service Desk Analyst Clearance: High level of Security Clearance (DV) Location: On-site (Huntingdon, Cambridgeshire) UNLEASH YOUR POTENTIAL At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers success. We empower our teams in the UK to address some of the most complex
Job Source: Leidos Innovations UK LimitedGlobal Technology Solutions Ltd.
Peterborough, England, United Kingdom
Service Desk Team Leader - IT Service Management Permanent Hampton, Peterborough, Cambridge £30,000 - £34,000 - Company benefits Monday to Friday - Standard office hours This role would suit someone who has experience working in a call centre environment, dealing with management of people and process. Working to service level targets on calls answ
Job Source: Global Technology Solutions Ltd.Brook Street
Corby
My client based in Corby is looking for a customer service representative. -£11.49/ph -Corby -Monday to Friday + some weekends required -37.5h week -7am-22:30 (various shift patterns) -Shift patterns given 4 weeks in advance -Potential temp to perm -Opportunity to work hybrid after training Main duties: -Taking inbound enquiries -Providing great
Job Source: Brook StreetPeterborough, England, United Kingdom
Location – Hampton, Peterborough
Pay - £15 per hour, after 3 months goes up to £17.46
Contract – 3 months with potential extensions
Hours – 7.5 hours a day, between 06:00 and 19:00 – maximum of 2 weekends a month, get the days back in the week.
Required skills:
-fluent in Spanish and English speaking, with strong all-round communication skills.
- Plenty of Customer service experience
- Previously required to complete calls/make bookings.
- Experience with Microsoft Word/Excel/PowerPoint/Outlook
- Speaking/typing in English to a professional level.
- Being a great problem solver – thinking proactively in order to resolve incidents as quickly and smoothly as possible.
- Educated to GCSE Level or equivalent in Maths and English
- IT certificated desirable but not essential.
Requirements:
- Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements.
- Proactively keeping Customers informed on incident or request status and progress.
- Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group.
- Adhering to Incident management procedures.
- Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary.
- Keeping up to date with the current standard procedures.
- Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan.
- Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager /Service Delivery Manager
- Escalate potential problem issues with Problem and Incident Management.
- Contributing to team meetings.
If you think you're suitable for the role, apply now!
Spanish/ English speaking customer service desk jobs in Peterborough, England, United Kingdom
ⓘ There was an unexpected error processing your request.
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