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  • Global Technology Solutions Ltd

    Customer Service Desk -Lithuanian speaking

    Peterborough

    Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills -

    Job Source: Global Technology Solutions Ltd
  • Global Technology Solutions Ltd

    Customer Service Desk -Lithuanian speaking

    Peterborough

    • Ending Soon

    Location - Hampton, PeterboroughPay - £15 per hour, after 3 months goes up to £17.46Contract - 3 months with potential extensionsHours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week.Required skills:- fluent Lithuanian and English speaking, with strong all round communication skills- Plenty

    Job Source: Global Technology Solutions Ltd
  • Global Technology Solutions Ltd.

    Spanish/ English speaking customer service desk

    Peterborough, England, United Kingdom

    • Ending Soon

    Location – Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract – 3 months with potential extensions Hours – 7.5 hours a day, between 06:00 and 19:00 – maximum of 2 weekends a month, get the days back in the week. Required skills: -fluent in Spanish and English speaking, with strong all-round communication skills. -

    Job Source: Global Technology Solutions Ltd.
  • CCR Recruitment Group

    German Customer Service Advisor

    Peterborough

    German Customer Service Advisor Remote Based (however once/twice a month working in Cambridge office) Salary: £23,500 + Fantastic benefits package including equipment provided Four-week training program, week one and three in the Cambridge office Our client is a fast-growing health and wellbeing service, they are looking for a strong customer servi

    Job Source: CCR Recruitment Group
  • Global Technology Solutions Ltd

    Hungarian and English speaking Service Desk

    Peterborough

    • Ending Soon

    Location - Hampton, PeterboroughPay - £15 per hour, after 3 months goes up to £17.46Contract - 3 months with potential extensionsHours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week.Required skills:- fluent in Hungarian and English speaking, with strong all round communication skills- Plent

    Job Source: Global Technology Solutions Ltd
  • Global Technology Solutions Ltd

    Dutch speaking Call Centre Customer services

    Peterborough

    • Ending Soon

    Location - Hampton, PeterboroughPay - £15 per hour, after 3 months goes up to £17.46Contract - 3 months with potential extensionsHours - 7.5 hours a day, between 07:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week.Required skills:- fluent Dutch and English speaking, with strong all round communication skills- Plenty of Cu

    Job Source: Global Technology Solutions Ltd
  • Global Technology Solutions Ltd.

    Dutch speaking Call Centre Customer services

    Peterborough, England, United Kingdom

    • Ending Soon

    Location – Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract – 3 months with potential extensions Hours – 7.5 hours a day, between 07:00 and 18:00 – maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Dutch and English speaking, with strong all round communication skills - Plent

    Job Source: Global Technology Solutions Ltd.
  • DCV Technologies

    Service Desk Analyst

    Saint Ives

    1st Line Service Desk Analyst We have a fantastic opportunity for a Service Desk Analyst / 1st Line Support Engineer to join a vibrant and highly skilled team of support engineers to providing technical IT support to both internal and external customers. The position comes with training and development into 2nd line and beyond. The role is hybrid w

    Job Source: DCV Technologies

German speaking service desk /customer services

Peterborough

Location - Hampton, PeterboroughPay - £15 per hour, after 3 months goes up to £17.46Contract - 3 months with potential extensionsHours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back in the week.Required skills:- fluent German and English speaking, with strong all round communication skills- Plenty of Customer service experience- Previously required to complete calls/make bookings.- Experience with Microsoft Word/Excel/PowerPoint/Outlook- Speaking/typing in English to a professional level.- Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible.- Educated to GCSE Level or equivalent in Maths and English- IT certificated desirable but not essential.Requirements:- Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements.- Proactively keeping Customers informed on incident or request status and progress.- Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group.- Adhering to Incident management procedures.- Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary.- Keeping up to date with the current standard procedures.- Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan.- Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager /Service Delivery Manager- Escalate potential problem issues with Problem and Incident Management.- Contributing to team meetings.If you think you're suitable for the role, apply now!If you are interested, please contact GTS on ."In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy..

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