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Call Centre Customer Service jobs in Sheffield

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  1. Customer Service Advisor (Contact Centre)

    Worksop | 7.2500 | From Cutting Edge Solutions

    Our client is looking to recruit an experienced Customer Service Advisor to join their team of advisors working in a very busy Contact Centre in Worksop, Nottinghamshire/South Yorkshire area. The... class customer service experience. Experience Call Centre experience (Desirable)Excellent use of English language, both orally and written (including spelling and grammar)IT systems (CRM) and Office ... office departments and the client to achieve a positive outcome and experience for every customer.Provide reports to immediate Line Manager and Customer Services Manager.Monitor incoming call/email traffic and liaise with immediate Line Manager proactively to assist in managing call/email queues. Key accountabilities Handling incoming calls and emails from existing customers, dealing with any...

  2. Call Centre Advisor

    Rotherham | 14000.0000 | From Interaction Recruitment

    Inbound Customer Service AdvisorOur client is one of the biggest outsourcing companies in UK with call centres based across the country, they provide high levels of customer service for there very... large clients. They are now currently seeking customer service agents to join there currently expanding team in Rotherham. Your role will be to take both inbound and outbound calls from customers of the clients providing world class customer service. Skills Full Time Hours Available and must be flexible to work 37.5 hours per week between 8am-8pm Monday- Sunday Candidates Must hae the following skills: Great Communication SkillsBubbly Personality Enthusiasm, Passion and Determination Needed Start Dates are immediate to start on the 12th of October 2015. Apply Now! ...

  3. Call Centre Advisor

    Rotherham | 15000.0000 | From Uniting Ambition

    Full Time Permanent Call Handlers Our Rotherham based Client are looking to hire a number of Call Handlers with proven experience in demonstrating exceptional customer service to join their... expanding teams. You will be committed to helping customers reduce their bills through the use of innovative technology, by offering cheaper tariffs and helping to solve any issues or frustrations. This vacancy comes at an exciting stage and offers a fantastic opportunity for you to work for an international company which offer learning, development and a clear career path. Your role will be to provide customers with a first class, friendly and professional service. You will help customers to resolve various queries, ranging from ensuring new customers have all information on their new...

  4. Inbound Call Centre

    Rotherham | 0.0000 | From Interaction Recruitment

    Permanent Positions Currently Available! Interaction is one of the UK's fastest growing independent recruitment businesses, operating through a growing network of over 30 locations nationwide. Our... client is a major outsourcing company with sites based all over the UK and over seas. Throughout these sites they deal with high levels of calls providing exceptional customer service for there ... taking inbound calls, dealing with new and current customers. You will be dealing with a range of customer problems, billing enquiries, gas and electric enquiries, arranging new contracts and also bringing up accounts for customers to provide them with a range of information, whether it is when there next bill is due to what plan they are currently on. Skills-A good understanding of customer service...

  5. Call Centre Executive

    Chesterfield | 7.6500 | From Gi Group

    **OUR CLIENT BASED IN CHESTERFIELD IS LOOKING FOR CONFIDENT CALL CENTRE EXECUTIVES** Working hours are: Monday to Friday, 9am - 6pm. NO WEEKENDS. The successful applicant must have the following: ... Professional attitude and appearanceHave the ability to work in a busy environmentBe computer literateBe resilient and have a confident personality The role will include: Making outbound callsWorking on the companies sale campaignIncreasing the customer baseDealing with enquiriesDealing with a variety of customers Full training will be provided. For those who wish to move to a supervisory or management role, there is a progression and development programme. For more information, please contact our Chesterfield branch on and ask for Chloe or Joanne. ...

  6. Call Centre Advisor

    Worksop | 0.0000 | From Fresh Start Recruitment

    This vacancy is being advertised by Fresh Start Recruitment (UK) who are acting as an employment agency. Our client based in Worksop have an exciting opportunity for an experienced, enthusiastic and... the volume of business opportunities with new potential clients. The key responsibilities will involve: Appointment generation and sales through warm and cold calls (outbound)Customer Service calls to existing customers to identify new opportunities(outbound)Data cleansing (outbound)Customer service calls for secured contracts (inbound)Updating internal CRM systemCommercial sales and business ... with ease and will support all areas of the business with sales calls and customer service calls. Skills required for the role are as follows: Energy industry experience desirable but not essential as...

  7. Call Centre Advisor - Sales & Service

    Doncaster | - £15k | From CV-Library

    Our client is a market leader within their industry. We are currently working in partnership with them looking to recruit a Sales & Service Advisor to join their already existing team. This is a... fantastic opportunity for an ambitious candidate to join a forward thinking company, which invests and develops their staff. As a sales advisor, your duties will include; * Calling customers to arrange appointments, provide follow up advise on recent purchases & aftercare support * Being the first port of call for customers * Providing excellent customer service The ideal candidates will have; * Sales & Customer Service experience (retail, bar and other industries will be accepted) * A strong work ethic * Computer literate * Excellent telephone manner. Our client offers...

  8. Call Centre Operations Manager

    Sheffield | 30000.0000 | From Webhelp UK

    Call Centre Operations Manager-Sheffield Are you looking for a Call Centre Operations Manager Job Opportunity? We are currently recruiting for an Operations Manager paying a salary of.... We're always looking to bring people on board who understand the importance leading by example, putting the customer first, and who want to join the team to deliver the best customer service in the country. Your New Role As an Operations Manager you will lead, motivate, support and drive the performance of your Team Leaders within a fast paced, dynamic call centre environment. As an Operations ... £30,000-£35,000 per annum based within our Amberley Street contact centre located near Sheffield Arena. We offer a subsidised restaurant, free onsite parking,a vibrant working environment and access...

  9. Call centre work - start monday

    Rotherham | 14000.0000 | From Interaction Recruitment

    Interaction recruitment are currently recruiting for a number of advisor's/sales agents to work for a well known call centre in Rotherham. The job will involve dealing with calls from one of the... largest mobile phone providers in Europe, having conversations with customers, signing people onto new contracts and dealing with complaints. the wage for this role is DOE between £6.86 - £7.36 - with bonus available with good performance. Must be flexible to work hours between 8am and 8pm. You will be put on a rota where you could work a 8-4 9-5 10-6 11-7 12-8 shift. The start date will be 29th ... a call over the next few days to discuss. ...

  10. Call Centre Agent - Insurance

    Chesterfield | 15000.0000 | From Asure Recruit

    Call Centre Agent - Insurance Chesterfield£15,000 - £15,500 with a monthly bonus on average of £380 up to £600A fantastic opportunity in a leading and expanding insurance group who are renowned for... customer service experience coupled with the drive and determination. Responsibilities The key focus of this role is to handle Third Party Motor Claims within the companies Intervention processes ... claimants, explaining and offer our services in order to aide their claims experience.• Control leakage by minimising the key to key time of third party claims and therefore limit the companies' exposure to inflated credit hire claims.• Utilise services of company Intervention supplier network wherever possible on appropriate claims.• Maintain accurate reserves on claims at all times in line with...

  11. Call centre staff needed

    Rotherham | 6.9500 | From Interaction Recruitment

    Interaction Recruitment is the UK's fastest growing independent recruiter with offices Nationwide. We operate within the Commercial, Industrial, IT, HR, Engineering and Local Government sectors. We... are currently recruiting for a number of full time, permanent inbound customer service roles in the Wath upon Dearne area. This role will involve dealing with existing customers, customer care calls and aspects of up selling. Successful candidates will have to be fully flexible and be available to work a 40 hour week between the hours of 8.00am and 9.00pm Monday to Sunday.Pay rate £6.95 / £7.20.Full training course provided. Key attributes needed for this role: ...

  12. Call Centre-Team Manager

    Sheffield | 24000.0000 | From Interaction Recruitment

    Team Manager-Collections Salary: £24,000 per annum Hours: Monday-Friday 8am-8pm (Rota based on 40 hours per week Saturday-9am-1pm (approx 1 Saturday in every 3) Holidays: 25 days plus Bank Holidays... team members Manage team overtime, holidays, RTW, productivity Uplift performance at individual and team level to ensure service standards are maintained and underperformers are managed up or out of the business quickly Monitor call quality in conjunction with the call analysts, providing support and coaching activity to drive improved performance, including side by side / remote call listening / call calibration Specific Skill or Knowledge required: Strong communication, interpersonal, persuasion and negotiation skills Detailed product knowledge of clients/accounts, including...

  13. Operations Manager - Call Centre

    Sheffield | 33000.0000 | From Contact Careers

    Operations Manager - Call Centre based Location: LeedsSalary: £30,000 - £40,000 per annumThe RoleContact Careers are now recruiting for a Call Centre based Operations Manager. The role is working... for a large Call Centre managing one of their nationally recognised and well-respected clients and all their sales activity. You will be managing a team of Team Leaders and around 60 FTE to achieve sales targets agreed with their client. You will have the support of the senior management team plus call quality specialists and sales trainers to deliver a professional service to the client and will be expected to ensure that your staff are trained and motivated to reach their goals. This is a very modern contact centre environment with state of the art systems and good breakout areas for your...

  14. Operations Manager - Call Centre

    Sheffield | 33000.0000 | From Contact Careers

    Operations Manager - Call Centre based Location: Sheffield, South YorkshireSalary: £30,000 - £40,000 per annumThe RoleContact Careers are now recruiting for a Call Centre based Operations Manager.... The role is working for a large Call Centre managing one of their nationally recognised and well-respected clients and all their sales activity. You will be managing a team of Team Leaders and around 60 FTE to achieve sales targets agreed with their client. You will have the support of the senior management team plus call quality specialists and sales trainers to deliver a professional service to the client and will be expected to ensure that your staff are trained and motivated to reach their goals. This is a very modern contact centre environment with state of the art systems and good...

  15. Team Manager - Call Centre

    Sheffield | From £20,000 to £25,000 per annum plus bonus | From Contact Careers

    Role: Team Leader - Outbound Sales Department: Management Salary: negotiable dependent on experience Location: Sheffield Contact Careers are now recruiting for a Team Leader in... with staff, colleagues and customers Required Knowledge & Experience: • Experience of managing a team of outbound sales advisors within a call centre (12 months experience preferable). • Good ... Outbound Sales on behalf of one of the most established Call Centres in the region. Main Objective: You would be responsible for leading a team of outbound telesales advisors. Driving performance against set targets and managing individuals through call volumes, sales per hour targets, productivity and quality/compliance. Key Accountabilities: • Lead and manage team delivering...

  16. Call Centre Roles - Full Training Provided

    Rotherham | 14000.0000 | From Interaction Recruitment

    Interaction is one of the UK's fastest growing independent recruitment businesses, operating through a growing network of over 30 locations nationwide. Our client is a major outsourcing company with... sites based all over the UK and over seas. The role is taking inbound calls, dealing with new and current customers. You will be dealing with a range of customer problems, billing enquiries, gas and electric enquiries, arranging new contracts and also bringing up accounts for customers to provide them with a range of information, whether it is when there next bill is due to what plan they are currently on.Skills Required-A good understanding of customer service and previous experience is beneficial but not essential. - PC Literate - Good grammar and punctuation - Excellent telephone...

  17. Call Centre staff required - Weekday Evenings 5pm-10pm

    Rotherham | 7.6800 | From Interaction Recruitment

    Interaction Recruitment is the UK's fastest growing independent recruiter with offices Nationwide. We operate within the Commercial, Industrial, IT, HR, Engineering and Local Government sectors. We... have been given a fantastic opportunity to expand a team of experienced customer service advisors working on The Transport for London department. Starting on 30th January this is a part time role working 5pm to 10pm Monday to Friday The role is currently paying £7.68 p/h which is £9,984 per annum. In this role, you will be handling inbound calls from the public, primarily to take payments for ... decisions. You’ll need a confident, friendly telephone manner and a willingness to help solve your customers’ problems. You don’t have to have experience, we’ll give you all the training you need...

  18. Customer Service Advisor

    Sheffield | 8.2500 | From Cordant Contact Centre

    Customer Service Advisor - Part time Sheffield, South Yorkshire Salary: 8.25 per hour Hours: 3pm to 8pm Friday, Sat and Sun 9-5pm (19hrs per week) Company Overview: Our client, a large and... successful banking group are looking to recruit a number of agents to work on their Customer Service Team based in Sheffield. This is a fantastic opportunity for candidates who are passionate about delivering excellent customer service and are looking to secure a role which will offer them development and a great rate of pay. Overview of the Role: Speaking to our customers on the telephone requires an exceptional level of service, as you will be helping them to manage their finances. You will be required to ensure that every customer interaction has a positive outcome - so making sure...

  19. Call Centre Agent Swinton, Mexborough, Rawmarsh Goldthorpe

    Rotherham | 15000.0000 | From Interaction Recruitment

    Permanent Telesales PositionFull time - 40 hours per week Shift Patterns - Monday - Saturday between 8.00am - 9.00pm (Please ensure you are fully flexible between these hours) Salary: £15,080 p/a +... Uncapped bonus The role: Making outbound calls to existing customers, prospective customers and residential homes to promote and sell the products we cant live without these days. Working in a vibrant, motivating and engaging open plan call centre, you will thrive in our exuberant atmosphere. With full training and the tools you need you will be clinching the customers interest in the first few ... this environment, we will provide you with the training. - Exemplary customer service skills, and the confidence to call customers in an engaging manner - Dynamic attitude towards sales and a natural...

  20. Temps Consultant - Call Centre - Exciting opportunity

    Sheffield | 40000.0000 | From Ruth Moran Consulting

    £££££Basic, to £28,000 High OTE, plus large co bens Sunday Times Top 100 companies to work for. This is a brilliant opportunity to join one of THE fastest growing businesses in recruitment today, a... name that will need no introduction, but with a reputation as being a great company to work for and for providing quality recruitment solutions. Due to the further expansion of this blue chip client, they are looking to add further consultants to this already successful branch. You should already be working in the Commercial/Call Centre/Contact Centre or a professional sector of recruitment, however candidates working in other recruitment sectors will be considered. You should already be a successful Consultant or Senior Recruitment Consultant with a demonstrable track record and be looking...