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1,000+ customer service jobs in Edinburgh

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  1. Customer Service

    Edinburgh | 8.4000 | From Manpower

    This is an excellent opportunity to work in an internationally recognised distribution company. You will process inbound calls in an efficient manor, administer the relevant paperwork and... escalate calls where necessary. Shift pattern is Monday to Friday, and shifts can fall anywhere between 07.00 am and 19.00. This is a temporary ongoing position. In order to be considered, You must have a full drivers licence and access to a car. You will be able to provide references and various other compliance documents. You Will have a strong customer service background, and the ability to work in a fast paced environment. ...

  2. Customer Service Representative

    Livingston | 7.2000 | From Manpower

    Manpower UK are recruiting for Customer Service Representatives for our reputable client located within Livingston. Initially this is a temporary role but for the right candidate it would become... permanent. As a Customer Service Representative you will provide exceptional customer service within the UK & Ireland Customer Service Department. Being the first point of contact for all ... phone, fax or email whilst aspiring to deliver a world class service. Key Accountabilities * First point of contact for all customer telephone calls * Telephone order processing - the keying ... Service Centre team to support the resolution of customer queries in a timely and professional manner, including but not limited to: * Email and fax order processing - the keying of manual orders on...

  3. Customer Service Operator

    Edinburgh | 7.8000 | From Manpower

    Excellent customer service opportunity available. This is a temporary ongoing contract with an immediate start date based at the Gyle, Edinburgh. Successful candidates will take inbound calls on... behalf of banking clients and provide tailored solutions to their queries. Exciting opportunity for those passionate about providing customer service. In order to be considered for this role, you must have a proven track record of customer care experience, You will be able to pass a credit check and be able to provide written references. We are looking for candidates with strong communication skills and a flexible schedule as shift patterns will lie between 06.00am and 11.00pm. ...

  4. Customer Service Advisor

    Edinburgh | 8.6800 | From Manpower

    Great job opportunity to join Manpower's client, RBS in a Customer Service role at their offices in South Gyle, Edinburgh! As a Customer Service Advisor you'll be working with the Fraud... Department, taking inbound calls and assisting customers in identifying and resolving fraudulent activity on their accounts. Full training will be given and there are potential career opportunities available to progress with the company. Previous experience isn't required for this role - what's more important is that you're confident in speaking to all types of people and offering excellent customer service. In your role as a Customer Service Advisor, you'll be joining the company on a temporary contract, but there are opportunities for you to develop and progress your career. Along...

  5. Customer Service Agent

    Edinburgh | 7.8000 | From Manpower

    Manpower are currently recruiting a number of call centre agents for an immediate start. This is an excellent opportunity for individuals passionate about providing phone based customer service... in a financial services environment. Full training is provided both in the classroom and "on the job". Suitable candidates should have call centre experience, Strong communication skills and availability to start immediately as the expected start date is Thursday 16th February. You must also be flexible in terms of shift pattern. This is initially a six week temporary contract with a potential to extend. Great opportunity for those wishing to build on their current experience and gain exposure to the financial services industry. Interested candidates should apply directly to this...

  6. Customer Service Advisor

    Edinburgh | 17000.0000 | From Page Personnel Finance

    The Customer Service Advisor is an integral role in our business supporting the Sales Team by processing sales orders and handling customer enquiries/complaints via telephone, fax and e-mail. The... with ambitious plans for their business's future Description The key responsibilities of the customer service advisor are: ? Process customer orders in a timely manner ? Answer customer enquiries promptly and effectively, displaying exceptional customer service ? Handle any customer complaints and deal with them efficiently ? Process stock returns - Liaising with the DC to advise of volumes ... a customer service environment and be confidently able to manage difficult and demanding customers in a fast-paced environment. You will possess excellent listening, verbal and written communication skills...

  7. Customer Service Advisor

    Dunfermline | 8.4500 | From Northampton Commercial

    Do you want to work for one of the world's largest financial institutes? Do you enjoy talking to people and providing positive outcomes for customers? If this is you, we have just the job for... you! Working as part of a professional and friendly team your duties will be to communicate with customers over the telephone providing a first class service. Other duties include: Help to support customers manage their finances Provide an exceptional level of customer service Have a passion for delivering great customer service Be able to demonstrate strong communication skills Be able to ... environment so previous customer service experience is clearly an advantage, as well as excellent written communications and general IT skills. Please note: *Working patterns for this role are 7 hour shifts...

  8. Customer Service Representative

    Edinburgh | 0.0000 | From Search Consultancy

    Are you currently a customer service professional looking for a new career? Want to work for a company that offers excellent annual leave and pension schemes? Then we have an excellent opportunity... to join a business that is growing massively in 2017! We are currently recruiting for Customer Service Advisors based in the West of Edinburgh for a permanent role with endless opportunities! As a Customer Service Advisor you will: Taking inbound calls from business customers, providing world class customer service to every customer that calls in Making account changes, dealing with billing queries and any general queries that may come in Supporting your colleagues to deliver exceptional customer service, be that through advice or simply by lending a hand when needed Dealing with...

  9. Customer Services consultant

    Edinburgh | 15380.0000 | From Resource Management

    Customer Services Consultant Salary: £15,015 - £20,000 depending on experience + benefits (28 days holiday, pension, annual bonus) Location Edinburgh Our client is the UK's largest mutual..., with Group funds under management of £101 billion. We have exciting opportunities for Customer Service Consultants to join the Group Customer Services division in Edinburgh Working within either the Group Protection Insurance or Group Pensions teams your role will be to provide a high level of customer services and administrative support to clients. Responsibilities will include: Undertaking administrative and customer service duties for servicing of existing schemes Managing incoming enquiries through various mediums, i.e. calls, emails, written correspondence. Being accountable for...

  10. Customer Service Administrator

    Edinburgh | 9.6600 | From Lloyds Banking Group

    Scottish Widows is a key part of Lloyds Banking Group, we put our customers at the heart of everything we do and fully believe in operating a transparent and open system that’s why our Customer... Service teams are so essential. We are now recruiting for a number of Customer Service Administrators to join our Protections Customer Service Team. Location: Dalkeith Road, Edinburgh Pay Rate ... your existing experience and the training we provide, you will carry out complex processes and deliver information or solutions to provide a quality service to customers Contribute towards ... , enthusiasm and commitment to delivering with considerable attention to retaining highest levels of service quality Excellent customer service skills High degree of accuracy and attention to detail...

  11. Customer Service Advisor

    Dunfermline | 0.0000 | From Search Consultancy

    Customer Service Advisors £17,160 - £17,380 Come and work for a growing organisation based in Dunfermline! With free car parking and a pretty setting you would think working from the call centre... you were in the middle of the countryside. With lots of opportunities within the business this is a great place to kick start/continue your customer service career! As a customer service advisor you will be managing inbound calls from customers efficiently dealing with policy queries and assessing the situation and taking appropriate action to resolve to customer satisfaction. By taking ... to satisfactory conclusion. Experience we are looking for: Previous experience in a customer focused / service role with strong verbal and written communication skills. You must be able to...

  12. Customer Service AdvisorsNightshift

    Edinburgh | 17000.0000 | From CCA Recruitment Group

    Are you passionate about delivering excellent customer service? Are you interested in working nightshifts in a fun, social environment? Are you interseted in gaming? If yes, this is a role that... offers fantastic rewards for providing customer support services for users of this global leader's products and services. This opporutinty is working for one of the leading gaming and tech brands providing support on the latest home entertainment consoles, handheld consoles, accessories and software. Duties include: Dealing with customer queries via phone, email and letter Logging cases ... good questioning skills Providing customer with clear information Completing administration activities accurately Keeping up to date on new or enhanced products/services To be considered you should...

  13. Customer Service Manager

    Edinburgh | 25000.0000 | From FPSG Connect

    A rare new opportunity has arisen for a Customer Service Team Manager to join our national client based in Edinburgh. The purpose of the role is to provide the highest level of service to customers... working culture that empowers the team to deliver the very best service at all times Working closely with the sales team ensuring all requirements are met Ensuring the highest level of service to all customers Develop rapport with long term customers ensuring satisfaction levels are kept high Thorough understanding of people and performance management To be considered for this fantastic opportunity, my client will only consider candidates who offer the following skills and experience: Extensive experience providing outstanding customer service Proven track record in managing teams Track...

  14. Customer Service Advisor

    Edinburgh | 10.0700 | From Search Consultancy

    Assessment Centres Tuesday 14th February Search Consultancy is working on behalf of a well known Financial Services company based in the centre of Edinburgh. These are temporary positions until... the end of June and will start within the next 2-3 weeks. Working together as part of the Corporate Pensions team you will be responsible for dealing with both internal and external customer enquiries via inbound and outbound calls, processing applications, and reducing team workload by prioritising tasks. Customer focus is key to this role and you are responsible for ensuring customer satisfaction at all times. The role will be on a shift rotation between 8am-6pm Monday to Friday and the pay rate is £10.07 per hour. If you have previous Customer Service/ Call Centre experience...

  15. Customer Service Representative

    Edinburgh | 0.0000 | From Search Consultancy

    Are you customer focused and love working within a call centre environment? Are you looking for a Monday to Friday role working within Financial Services? Then this could be to opportunity that you... have been looking for! My client, based on the outskirts of Edinburgh is looking for a number of temporary Customer Service advisors to work within their contact centre. You will be dealing with customer queries by phone, email and also post delivering exceptional service every time, there will also be a small amount of administration involved in this role. We will require you to provide 2 references and be able to pass a credit check. You will be working Monday to Friday doing shifts between 8am and 6pm. Successful applicants must be able to start on the 20/2/17. Search is an equal...

  16. Customer Service Advisor

    Dunfermline | 8.4500 | From Cordant Contact Centre

    Our client, a large and successful banking group are looking to recruit a number of agents to work on their Customer Service Team based in Dunfermline. This is a fantastic opportunity for candidates... who are passionate about delivering excellent customer service and are looking to secure a long term role which will offer them development and a great rate of pay. Overview of the role: Speaking to our customers on the telephone requires an exceptional level of service, as you will be helping them to manage their finances. You will be required to ensure that every customer interaction has ... , you'll need to think about the bigger picture for our customers and how we can help them more; by discussing other products or services they may benefit from and give them an opportunity to discuss...

  17. Customer Service Advisor

    Edinburgh | 16500.0000 | From Search Consultancy

    Search Consultancy are working on an exclusive basis with a leading utilities company in Edinburgh. This growing company offers a competitive basic salary along with a fantastic benefits package,... which includes, company and individual bonus opportunity, on site parking, pension and life assurance. If you have a passion for customer service and resolving customer issues and queries then this is the role for you. Our client has a number of positions available in their Contact Service team which will involve you being the first point of contact for business customers. You will be expected to take ownership of calls and resolve in the first instance where possible. This role will also involve following up with administrative tasks related to the calls handled. The role is full time...

  18. Customer Service Advisor

    Dunfermline | 8.2500 | From Adecco Group Solutions

    Are you looking for a new and varied challenge? We are in the process of recruiting a number of Customer Service Advisors to work in a vibrant Call Centre and are looking for adaptable individuals... the initial training period will be 9am-5pm Monday to Friday. Overview of the Role: Speaking to customers on the telephone requires an exceptional level of service, as you will be helping them to ... and explain decisions clearly -Computer literate -Able to work in a fast paced environment and work towards targets -Previous customer service experience is desirable Consultant: Racheal Bailey ... with excellent communication skills. We currently have a great opportunity for candidates who are seeking a Customer Support role in Dunfermline, KY12 7JB to start as soon as possible. The role...

  19. Customer Service Advisor

    Dunfermline | 8.2500 | From Adecco Group Solutions

    Are you looking for a new and varied challenge? We are in the process of recruiting a number of Customer Service Advisors to work in a vibrant Call Centre and are looking for adaptable individuals... the initial training period will be 9am-5pm Monday to Friday. Overview of the Role: Speaking to customers on the telephone requires an exceptional level of service, as you will be helping them to ... and explain decisions clearly - Computer literate - Able to work in a fast paced environment and work towards targets - Previous customer service experience is desirable Consultant: Luke Reynolds ... with excellent communication skills. We currently have a great opportunity for candidates who are seeking a Customer Support role in Dunfermline, KY12 7JB to start as soon as possible. The role...