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1,000+ customer service jobs in Edinburgh

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  1. Customer Services consultant

    Edinburgh | £15380 - £20k pa + benefits | From Resource Management

    Customer Services Consultant Salary: £15,380 - £20,000 depending on experience + benefits (28 days holiday, pension, annual bonus) Location Edinburgh Our client is the UK's largest mutual..., with Group funds under management of £101 billion. We have exciting opportunities for Customer Service Consultants to join the Group Customer Services division in Edinburgh Working within either the Group Protection Insurance or Group Pensions teams your role will be to provide a high level of customer services and administrative support to clients. Responsibilities will include: - Undertaking administrative and customer service duties for servicing of existing schemes - Managing incoming enquiries through various mediums, i.e. calls, emails, written correspondence. - Being...

  2. Customer Service Coordinator

    Inverkeithing | £20000.00 - £22000.00 per annum | From Hays

    Permanent Customer Service Co-ordinator in Dunfermline, £20 - £22 k pa + Excellent Progression Opportunities Your new company An exciting forward thinking well known business based in... Dunfermline are looking for a Customer Service Coordinator to join the team. Your new role The Customer Service Coordinator is responsible for the day to day management of administration relating to customer issues. This includes but is not limited too: Monitor the Customer Services Inbox and taking incoming call in regards to problems and defects Receive and log the results of all ... and customer service skills. You will ideally be educated to Degree level although this is not essential it will be a big advantage. What you'll get in return You will work for an exciting company that...

  3. Customer Service Advisor

    Edinburgh | £8.41 per hour | From Hays

    Temporary Customer Service Advisor £8.41 per hour in Edinburgh Your new company You will be joining a highly reputable company located in Edinburgh city centre Your new role You will... be supporting the customer service team on a 2 month temporary contract through out an exciting project. Responsibilities will include handling all inbound and outbound calls, dealing with any customer enquiries in a professional manner representing a positive image of the brand at all times, alongside promoting the company throughout calls. What you'll need to succeed You will have previous experience working within a customer service focused environment with great interpersonal skills. What you'll get in return You will gain experience working within a fast paced...

  4. Customer Service Advisor

    Edinburgh | 8.6800 | From Manpower

    Is your brain good at solving problems? Can you take multiple bits of information and come up with a solution? If yes, we'd really like to speak to you about a fantastic opportunity that we... have. Our client is passionate about giving the best service possible to their customers so you'll need to be able to demonstrate that you can put the customer at the heart of everything you do, but you don't necessarily need to have worked in a customer focused role before. The most important thing to us is that you are able to multitask, think differently and come up with solutions. It's an exciting time to join us as there are real opportunities for you here, if you are willing to prove you want it. The role will be busy and varied; you'll be speaking to customers and using multiple...

  5. Customer Service Agent

    Edinburgh | 16500.0000 | From TenTel Limited

    We are looking to add experienced Customer Service Agents to join our growing team based in Edinburgh. Our Customer Service Agents will be dedicated to delivering world class customer service and... ensuring that all of our customers receive a WOW customer experience throughout their journey with TenTel. Responsibilities: Engaging customers in conversations to understand their needs and provide them with the best possible solutions Be customer focused and committed to improving each customer’s experience Be part of a growing and innovative organization Supporting customers and the delivery an outstanding customer experience Proactively identifying any possible improvements to team procedures As well as having a strong background in customer service, our Customer Service Agents...

  6. Customer Service Advisor

    Edinburgh | 0.0000 | From Search Consultancy

    Are you interest in taking your career to the next step in customer service within a permanent role? Are you looking for a new challenge with amazing rewards and benefits? Do you want to work for a... company that values its employees? Then we have an exciting new opportunity for you as a Customer Service Advisor for a utility company in Edinburgh that is continually expanding and growing! As a customer service advisor you will be the first point of contact for our client's business customers. Channels of communication with customers will be through inbound calls, e-mail and written communication. You will be focused on delivering exceptional customer service and resolving all customer queries whilst meeting business needs. Your daily responsibilities will include: * Handling...

  7. Customer Service Advisor

    Dunfermline | 8.4500 | From Northampton Commercial

    Do you want to work for one of the world's largest financial institutes? Do you enjoy talking to people and providing positive outcomes for customers? If this is you, we have just the job for... you! Working as part of a professional and friendly team your duties will be to communicate with customers over the telephone providing a first class service. Other duties include: Help to support customers manage their finances Provide an exceptional level of customer service Have a passion for delivering great customer service Be able to demonstrate strong communication skills Be able to ... environment so previous customer service experience is clearly an advantage, as well as excellent written communications and general IT skills. Please note: *Working patterns for this role are 7 hour shifts...

  8. Customer Services consultant

    Edinburgh | 15380.0000 | From Resource Management

    Customer Services Consultant Salary: £15,380 - £20,000 depending on experience + benefits (28 days holiday, pension, annual bonus) Location Edinburgh Our client is the UK's largest mutual..., with Group funds under management of £101 billion. We have exciting opportunities for Customer Service Consultants to join the Group Customer Services division in Edinburgh Working within either the Group Protection Insurance or Group Pensions teams your role will be to provide a high level of customer services and administrative support to clients. Responsibilities will include: Undertaking administrative and customer service duties for servicing of existing schemes Managing incoming enquiries through various mediums, i.e. calls, emails, written correspondence. Being accountable for...

  9. Customer Service Administrator

    Edinburgh | 9.6600 | From Lloyds Banking Group

    Scottish Widows is a key part of Lloyds Banking Group, we put our customers at the heart of everything we do and fully believe in operating a transparent and open system that’s why our Customer... Service teams are so essential. We are now recruiting for a number of Customer Service Administrators to join our Protections Customer Service Team. Location: Dalkeith Road, Edinburgh Pay Rate ... existing experience and the training we provide, you will carry out complex processes and deliver information or solutions to provide a quality service to customers Contribute towards the customers ... , enthusiasm and commitment to delivering with considerable attention to retaining highest levels of service quality Excellent customer service skills High degree of accuracy and attention to detail...

  10. Customer Service Advisor

    Edinburgh | 10.0700 | From Search Consultancy

    Assessment Centres Tuesday 14th February Search Consultancy is working on behalf of a well known Financial Services company based in the centre of Edinburgh. These are temporary positions until... the end of June and will start within the next 2-3 weeks. Working together as part of the Corporate Pensions team you will be responsible for dealing with both internal and external customer enquiries via inbound and outbound calls, processing applications, and reducing team workload by prioritising tasks. Customer focus is key to this role and you are responsible for ensuring customer satisfaction at all times. The role will be on a shift rotation between 8am-6pm Monday to Friday and the pay rate is £10.07 per hour. If you have previous Customer Service/ Call Centre experience...

  11. Customer Service Manager

    Edinburgh | 0 - 0 | From British Gas

    Customer Service Manager Location: Edinburgh The Customer Service Manager will lead a team of Team Leaders and Customer Service Representatives (CSRs) to achieve operational performance... standards and deliver market-leading, first point of contact customer service to increase the profitability of the business. The Role Build a high performance culture that is focused on achieving service excellence in line with our Customer Operations vision - use customer insight to deliver loyalty and enhance the service proposition Work collaboratively with wider Customer Services ... scorecard metrics (Reduce the number of customers in debt through sustainable resolutions, NPS, productivity, quality, service delivery, employee engagement, absence and attrition targets etc...

  12. Customer Service Representative

    Edinburgh | 0.0000 | From Search Consultancy

    Are you customer focused and love working within a call centre environment? Are you looking for a Monday to Friday role working within Financial Services? Then this could be to opportunity that you... have been looking for! My client, based on the outskirts of Edinburgh is looking for a number of temporary Customer Service advisors to work within their contact centre. You will be dealing with customer queries by phone, email and also post delivering exceptional service every time, there will also be a small amount of administration involved in this role. We will require you to provide 2 references and be able to pass a credit check. You will be working Monday to Friday doing shifts between 8am and 6pm. Successful applicants must be able to start on the 20/2/17. Search is an equal...

  13. Customer Service Advisor

    Edinburgh | 16500.0000 | From Search Consultancy

    Search Consultancy are working on an exclusive basis with a leading utilities company in Edinburgh. This growing company offers a competitive basic salary along with a fantastic benefits package,... which includes, company and individual bonus opportunity, on site parking, pension and life assurance. If you have a passion for customer service and resolving customer issues and queries then this is the role for you. Our client has a number of positions available in their Contact Service team which will involve you being the first point of contact for business customers. You will be expected to take ownership of calls and resolve in the first instance where possible. This role will also involve following up with administrative tasks related to the calls handled. The role is full time...

  14. Customer Service Advisor

    Dunfermline | 8.2500 | From Adecco Group Solutions

    Are you looking for a new and varied challenge? We are in the process of recruiting a number of Customer Service Advisors to work in a vibrant Call Centre and are looking for adaptable individuals... the initial training period will be 9am-5pm Monday to Friday. Overview of the Role: Speaking to customers on the telephone requires an exceptional level of service, as you will be helping them to ... and explain decisions clearly - Computer literate - Able to work in a fast paced environment and work towards targets - Previous customer service experience is desirable Consultant: Luke Reynolds ... with excellent communication skills. We currently have a great opportunity for candidates who are seeking a Customer Support role in Dunfermline, KY12 7JB to start as soon as possible. The role...

  15. Customer Service Advisor

    Edinburgh | 9.5300 | From Lloyds Banking Group

    Lloyds Banking Group, is committed to building a work force which reflects the diversity of the customers and communities it serves along with creating an inclusive workplace where all our... colleagues can be themselves and succeed on merit. Your role will involve contributing to our Retail Business Banking vision to become the best bank for business customers, by identifying and meeting the right customers’ needs whilst consistently delivering a great customer experience within agreed risk parameters. You will be completing a variety of tasks to support business managers, responding to customer enquiries and seeking new and innovative ways of working to enhance our customer’s experience. You will need to work effectively as a team to aid contribution to customer needs...

  16. Customer Service Advisor

    Edinburgh | 9.5300 | From Lloyds Banking Group

    Lloyds Banking Group, is committed to building a work force which reflects the diversity of the customers and communities it serves along with creating an inclusive workplace where all our... colleagues can be themselves and succeed on merit. Your role will involve contributing to our Retail Business Banking vision to become the best bank for business customers, by identifying and meeting the right customers’ needs whilst consistently delivering a great customer experience within agreed risk parameters. You will be completing a variety of tasks to support business managers, responding to customer enquiries and seeking new and innovative ways of working to enhance our customer’s experience. You will need to work effectively as a team to aid contribution to customer needs...

  17. Logistics Customer Services Coordinator

    Edinburgh | £20k - £25k pa | From Michael Page - Logistics

    UK Customer Service and logistics coordinator required for exciting FMCG company based in Edinburgh Client Details UK Customer Service and logistics coordinator required for exciting FMCG... structure daily/weekly routines. Commercial acumen - accurate collecting of revenue and controlling costs of paramount importance - Experience in similar customer service role delivering alcohol products preferred Graduate preferred Job Offer UK Customer Service and logistics coordinator required for exciting FMCG company with an attractive salary + package ... management and stock transfer coordination. - Reviewing logistics of orders, using most cost effective and efficient solutions available for delivery OTIF - Customer card maintenance and first...

  18. Customer Service Manager

    Edinburgh | 35000.0000 | From HR Consultancy (Scotland) Ltd

    Customer Service Manager role available for a very well established pharmaceutical organisation based in Edinburgh Reporting to the Supply Chain Director you will be responsible for heading up the... Customer Service Function. You will be looking after a small team and will working closely with Supply Chain, Sales & Marketing to ensure that the customers are receiving a high quality service You will be responsible for Developing and maintaining excellent relationships with internal and external customers Monitoring availability on products to fulfil customer requirements Allocating ... & authorise invoices received from our contracted shipping agents and transport companies The Candidate Customer Service Managerial experience is Essential You must be able to demonstrate knowledge...

  19. Customer Service Advisor

    Edinburgh | 8.4100 | From Hays Specialist Recruitment Limited

    Temporary Customer Service Advisor £8.41 per hour in Edinburgh Your new company You will be joining a highly reputable company located in Edinburgh city centre Your new role You will be... supporting the customer service team on a 2 month temporary contract through out an exciting project. Responsibilities will include handling all inbound and outbound calls, dealing with any customer enquiries in a professional manner representing a positive image of the brand at all times, alongside promoting the company throughout calls. What you'll need to succeed You will have previous experience working within a customer service focused environment with great interpersonal skills. What you'll get in return You will gain experience working within a fast paced environment where...