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1,000+ customer service jobs in Edinburgh

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  1. Head of Customer Service

    Edinburgh | £40,000 | From HR Consultancy (Scotland) Limited

    Head of Customer Service role available for a very well established pharmaceutical organisation based in Edinburgh Reporting to the Supply Chain Director you will be responsible for heading up... the Customer Service Function. You will be looking after a small team and will working closely with Supply Chain, Sales & Marketing to ensure that the customers are receiving a high quality service You will be responsible for - Developing and maintaining excellent relationships with internal and external customers - Monitoring availability on products to fulfil customer requirements ... a periodic review process & authorise invoices received from our contracted shipping agents and transport companies The Candidate - Customer Service Managerial experience is Essential - You must be...

  2. Customer Service

    Edinburgh | 15015.0000 | From Resource Management

    We currently have a number of permanent customer focused roles for a leading Financial Services organisation in Edinburgh. These roles offer the opportunity to build on your customer service skills... within a corporate environment and are a great opportunity to develop your career within financial services. As a Customer Service Consultant, you will have the opportunity to join a range of teams ... and verbal communication skillsCan provide an excellent customer service to both colleagues and customers at all timesHas an organised approach to your work load and the ability to prioritise ... new challengesIs adaptable and can work with changing processes and updates to legislation Some previous experience in a customer service and/or administrative support role in Pensions or Financial...

  3. Junior Customer Service / Sales Assistant

    Edinburgh | £16 - 23k OTE | From Lammas Incrementum

    Junior Customer Service / Sales Assistant No Experience Necessary! We Will Train! Call centre, customer service, catering, retail or sales experience would be beneficial but not... looking for a new team of junior customer service / sales assistants.No customer service or sales experience is necessary, however ideal applicants will have an outgoing and enthusiastic personality, excellent people skills and a positive, 'can do' attitude. At Lammas Incrementum we go above and beyond to create an outstanding customer experience to deliver both quality and quantity customer acquisitions for our clients. As a CUSTOMER SERVICE / SALES ASSISTANT your role will involve but won't be limited to; - Setting up pop-up events - Interacting with customers - Conducting...

  4. Customer Service Advisors

    Edinburgh | 7.2000 | From Manpower

    Manpower is recruiting for Customer Service Advisors on behalf of their client based in Edinburgh.Your main responsibility is to ensure that our client is offering the best possible customer service... and positive regarding sales. You will be responsible for ensuring our client's customers receive an unparalleled level of service through all channels and you will take great pride in your quality of work. Various shifts availableThe ideal candidate will have: - Excellent Communication Skills - Experience in Customer Service - Good Team Player - PC Literate If you are interested in this role please ... when dealing with telephone calls to their customers. You will be dealing with customers regarding their online orders, deliveries, payments or any other queries regarding their retail experience...

  5. Customer Service Advisor

    Edinburgh | 8.6800 | From Manpower

    Start Date: 20 February 2017Great job opportunity to join Manpower's prestigious client in a Customer Service role, at their offices in South Gyle, Edinburgh! As a Customer Service Advisor you'll be... working with the Fraud Department, taking inbound calls and assisting customers in identifying and resolving fraudulent activity on their accounts. Full training will be given and there are potential career opportunities available. Previous experience isn't required for this role - what's more important is that you're confident in speaking to all types of people and offering excellent customer service. In your role as a Customer Service Advisor, you'll be joining the company on a temporary contract, but there are opportunities for you to develop and progress your career. Along the way...

  6. Customer Service Advisor

    Edinburgh | 8.0000 | From Manpower

    NEW YEAR NEW CAREER!!!!!!!!!!!!!! Are you looking for a customer service job in Edinburgh? Manpower has several vacancies for customer service staff to work with our client RBS; a major... international brand in the world of financial services, headquartered in Edinburgh. THE ROLE Working within the Fraud Department of RBS you will be working within a contact centre taking inbound calls from customers of the bank. You will apply your excellent customer service and problem solving skills to help detect and resolve fraudulent activity on their accounts.Working 35 hours per week ... would like to hear from people who enjoy receiving and delivering excellent customer service from any industry. As per banking industry requirements, you will be required to pass a credit check...

  7. Customer Service Advisor

    Edinburgh | 16000.0000 | From TSB

    Hello, we're TSB, and we're different from other banks. We don't do investment banking, overseas speculation or big corporate finance. We just serve individuals and local business customers - we... call it "local banking". Our business customers need prompt help and expert advice. As the first point of contact, you'll answer any questions that need answering or provide any account and product information they may need. You'll quickly become an expert in your particular area, and use your knowledge to promote products and services that will help our customers with their business. You'll also need to be willing to work on Saturdays. It's not just customers who get looked after at TSB. In return for your hard work, you'll enjoy a wide range of benefits too including 22 days...

  8. Customer Service Officer

    Edinburgh | 7.4400 | From Adecco

    We are currently looking for Part Time Photo Centre Retail Sales Assistants to work within our Client stores. This position offers an attractive pay rate and will be on a permanent basis for the... lieu and at time and a half ), Pension ( auto enrol Feb 18 ), 10% staff product discount. Excellent Customer Service (essential) Retail ExperiencePhotography interestFlexibility - working hours ... a core value.Ensure all products are produced to a high standard with care and attention to the detail.Help maximise sales and customer satisfaction by stock replenishment ensuring all products and services are available. Ensure customers are aware of promotions. To apply for this exciting position please call our team on freephone or apply online and one of our experienced consultants will be in...

  9. Customer Service Advisor

    Edinburgh | 0.0000 | From Search Consultancy

    Customer Service AdvisorWe currently have an exciting opportunity to join a business that is going through massive growth at the moment as a Customer Service Advisor.You will be taking inbound calls... from customer who require assistance with products and services offered within utilities. The role will involve general account enquiries, dealing with any billing issues and processing incoming emails and post within a timely and efficient manner. This role is Monday to Friday between to hours of 8.30am and 17.30pm with an excellent benefits package including a generous holiday allowance and great pension scheme.We are looking for customer focused people, that can mean you have worked within a contact centre environment before or you currently work within a face to face customer service...

  10. Customer Service Advisor

    Dunfermline | 0.0000 | From Search Consultancy

    Customer Service Advisors£17,160 - £17,380Come and work for a growing organisation based in Dunfermline! With free car parking and a pretty setting you would think working from the call centre you... were in the middle of the countryside. With lots of opportunities within the business this is a great place to kick start/continue your customer service career!As a customer service advisor you will be managing inbound calls from customers efficiently dealing with policy queries and assessing the situation and taking appropriate action to resolve to customer satisfaction. By taking ownership ... satisfactory conclusion.Experience we are looking for:Previous experience in a customer focused / service role with strong verbal and written communication skills. You must be able to react fast and have...

  11. Customer Service Advisor

    Edinburgh | 0.0000 | From Search Consultancy

    Are you a skilled customer service advisor looking for a career move? Do you like the idea of working Monday to Friday? Want to earn a competitive salary with tier progression? If so, this could be... the ideal role for you!A new opportunity has arisen for a Customer Services Advisor to work in Edinburgh on a permanent basis, starting ASAP. The position is very customer focused and the company ... possible* Work towards specific business targets and KPIs* Identifying customer's needs and providing more information where possible* Providing excellent and consistent customer service You should have:* Extensive customer services experience within a telephony environment* An understanding of how to enhance and manage customer experience* Capable of managing your workload effectively and achieving...

  12. Customer Services Administrators

    Edinburgh | 10.0000 | From Lloyds Banking Group

    Scottish Widows is a key part of Lloyds Banking Group, we put our customers at the heart of everything we do and fully believe in operating a transparent and open system that’s why our Customer... Service teams are so essential. We are now recruiting for a number of Customer Service Administrators to join our Retirement Account operations Team, where you will be managing your allocated ... levels of service quality.Excellent customer service skillsHigh degree of accuracyPositive and professional mannerSelf -MotivationGood written and verbal communication skillsDriven and enthusiastic ... : Monday to Friday between 8am and 6pm Start Date: January 2017 Working as part of our close-knit team you will be responsible for administrative and clerical duties, along with some telephony based customer...

  13. Customer Service Manager

    Edinburgh | 25000.0000 | From FPSG Connect

    A rare new opportunity has arisen for a Customer Service Team Manager to join our national client based in Edinburgh. The purpose of the role is to provide the highest level of service to customers... culture that empowers the team to deliver the very best service at all timesWorking closely with the sales team ensuring all requirements are metEnsuring the highest level of service to all customersDevelop rapport with long term customers ensuring satisfaction levels are kept highThorough understanding of people and performance management To be considered for this fantastic opportunity, my client will only consider candidates who offer the following skills and experience: Extensive experience providing outstanding customer serviceProven track record in managing teamsTrack record in...

  14. Customer Services Advisor

    Edinburgh | 10.0700 | From Lloyds Banking Group

    Lloyds Banking Group are a leader of collaboration and put team work at the centre of their entire organisation in order to reinforce innovation and help make a real difference to the lives of their...: January 2017 We are looking for someone who is passionate about customer service and administration, who puts customers at the heart of everything they do and are determined to make a difference. Your core responsibility will be: Answer customer inbound calls, and in addition a Banking Service skill, in an efficient and effective manner providing the highest level of customer service by aiming to ... alternative delivery channels such as Internet Banking and IVR ensuring that all customers are aware and have full access to the Bank’s complete range of service delivery channels.Ensure that all customers are...

  15. Customer Service Advisor

    Dunfermline | 0.0000 | From Search Consultancy

    Do you strive to deliver excellent Customer Service and have a passion for Sales? Do you want to come and work for a business who truly value their employees and offer amazing company benefits? Do... Camping holidays across Europe you will be handling inbound Sales and Customer Care enquiries. It will be your responsibility to deliver excellent service and maximise revenue opportunities working to KPI's. In addition, you will also use other methods of communication, such as e-mail and live chat to ensure customers receive exceptional service. There will also be an expectation for you to be ... of 8am - 6pm Sat/Sun, 13.5 hours per week. This role is initially a 6 month temporary opportunity with the hope for permanency further down the line. This role offers a great opportunity for customer...

  16. Customer Service Advisor

    Edinburgh | 0.0000 | From Search Consultancy

    **Interviews available on January 14th wit start dates in January and February available** Search Consultancy are working on an exclusive basis with a leading utilities company in Edinburgh. This... growing company offers a competitive basic salary along with a fantastic benefits package, which includes, company and individual bonus opportunity, on site parking, pension and life assurance. If you have a passion for customer service and resolving customer issues and queries then this is the role for you. Our client has a number of positions available in their Contact Service team which will involve you being the first point of contact for business customers. You will be expected to take ownership of calls and resolve in the first instance where possible. This role will also involve...

  17. Customer Service Advisor

    Edinburgh | 16500.0000 | From Search Consultancy

    **February 20th Start date available** Search Consultancy are working on an exclusive basis with a leading utilities company in Edinburgh. This growing company offers a competitive basic salary... along with a fantastic benefits package, which includes, company and individual bonus opportunity, on site parking, pension and life assurance. If you have a passion for customer service and resolving customer issues and queries then this is the role for you. Our client has a number of positions available in their Contact Service team which will involve you being the first point of contact for business customers. You will be expected to take ownership of calls and resolve in the first instance where possible. This role will also involve following up with administrative tasks related to...

  18. Customer Service Administator

    Edinburgh | 16200.0000 | From Cordant Sales and Marketing

    Customer Service Advisor/Back Office Administration - Edinburgh - £16,200 per annum.JANUARY 2017 START DATE!Our client who is a large, successful outsourcing business, they are looking to recruit a... number of Back Office Administrators within their site in Edinburgh. Interviews will take place ASAP with the aim to start on the 16th January 2017.6 month temporary contract.The Role To adhere to service levels agreed, following company policy and procedures to ensure security and services are maintained.Establish and maintain a professional relationship with clients/customersDealing with ... motivated and drivenPrevious admin experience would be a benefitCustomer service or contact centre experience would also be an advantage.They will provide trainingMust be able to pass a credit check...

  19. Customer Service Advisors

    Edinburgh | 9.5300 | From Lloyds Banking Group

    Lloyds Banking Group, is committed to building a work force which reflects the diversity of the customers and communities it serves along with creating an inclusive workplace where all our... colleagues can be themselves and succeed on merit. Your role will involve contributing to our Retail Business Banking vision to become the best bank for business customers, by identifying and meeting the right customers’ needs whilst consistently delivering a great customer experience within agreed risk parameters. You will be completing a variety of tasks to support business managers, responding to customer enquiries and seeking new and innovative ways of working to enhance our customer’s experience. You will need to work effectively as a team to aid contribution to customer needs whilst...

  20. Customer Service Advisor

    Edinburgh | 9.0000 | From HR Consultancy (Scotland) Ltd

    HR Consultancy are currently recruiting a number of Customer Service Advisors to work with our Financial Services client in their offices in Edinburgh. This is an excellent career development... for this role you require the following: · Previous experience working in customers services is required (hospitality, retail and contact centre backgrounds all considered) · Positive attitude and reliable · Exceptional communication and customer service skills To be successful for this role you MUST be able to pass a credit check and criminal record check. To apply for the above position please ... opportunity for the right person looking to start a career within Financial Services. This role is initially offered on a temporary basis but could quickly convert to a permanent role. · Receive...