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Oyster Consultants
Edinburgh
Position: German Speaking Customer Service Advisor Working hours: Monday – Friday 08:00am – 5pm Location: Fountainbridge, Edinburgh. Salary: £25,000 Our Client A leading global travel service provider with four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different langu
Job Source: Oyster ConsultantsOyster Consultants
Edinburgh
Position: German Speaking Customer Service Advisor Working hours: Monday - Friday 08:00am - 5pm Location: Fountainbridge, Edinburgh. Salary: £25,000 Our Client A leading global travel service provider with four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different languages.
Job Source: Oyster ConsultantsSearch
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Customer Service Advisor Full Time Temp to Perm Edinburgh Hybrid Are you a skilled Customer Service Advisor seeking a fresh opportunity? Are you interested in working for a dynamic company with flexible work-from-home options in Edinburgh? This leading global client offers a chance to advance your career with a competitive salary of £25,000. You
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Job Source: Robert HalfPendragon Vehicle Management
Edinburgh
Customer Service Advisor Location: Renault Edinburgh A basic salary of £26,000 with a bonus of £4,000 and pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services. Are you a confident customer service superstar who's pas
Job Source: Pendragon Vehicle ManagementEdinburgh
£ 25000 - 25600/annum hybrid
Our client, a rapidly expanding company based in Edinburgh, are seeking experienced Customer Service Representatives who are fluent in German to join their dynamic team. If you're passionate about travel and enjoy helping customers fulfil their travel dreams, this could be the perfect opportunity for you. The position offers hybrid working arrangements after successful completion of training and probation.
Responsibilities:
Deliver outstanding customer service to clients through phone, email, and chat channels.
Assist customers promptly and professionally with their inquiries, concerns, and requests.
Evaluate customer needs and suggest suitable products or services.
Efficiently process orders, returns, and exchanges with precision.
Maintain accurate customer records and update information as required.
Collaborate with fellow team members to address complex customer issues.
Conduct follow-ups with customers to ensure their satisfaction and resolve any remaining concerns.
Requirements:
Previous experience in a customer service role is preferred.
Possess excellent verbal and written communication skills.
Demonstrate strong problem-solving abilities and meticulous attention to detail.
Ability to assess customer needs and recommend appropriate solutions.
Proficient in using computer systems and various software applications.
Thrive in a team-oriented environment and work collaboratively.
If you are a German speaker with a passion for travel and a commitmen...
German Customer Service Advisor jobs in Edinburgh
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