Our Client is seeking bright, articulate, detail-orientated applicants with a desire to contribute to world-class customer service. A customer service associate is a critical part of our clients... mission to deliver timely, accurate and professional customer service to all customers.
They are pretty obsessed with making sure they create a fun, challenging, creative and slightly peculiar work environment for everyone who works there.
Associates will assist customers via phone, email, chat and video calls. Associates will utilise a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions.
The ideal candidate will possess the following skills and attributes:
Dealing with customers...