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Call Centre Jobs In Edinburgh

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  1. Inbound Call Centre Agent-Edinburgh

    Edinburgh | - £21k-£26k | From Resource Matters Ltd

    Fantastic opportunity to join one of Edinburgh's leading banks! Basic from £21,000-£25,500+Benefits Package. No cold calling. Our Client - an established and well respected name in the... financial sector are looking for a number of Call Centre Advisors to join their busy and friendly Contact Centre . This is a telephone based role which involves bringing new business customers to ... direction. You'll need a great telephone manner with a positive and caring attitude and should have previous experience in a sales and/or service based, call centre, with the ability to provide ... www.totaljobs.com/JobSeeking/Inbound-Call-Centre-Agent-Edinburgh_job61894716 ...

  2. Call Centre Agent - Dunfermline

    Dunfermline | £8.24 per annum | From Office Angels

    Office Angels are currently recruiting for an ongoing temporary Call Centre Agent to join our client in Dunfermline. There is there view of the position going permanent after some time. The salary... posted as www.totaljobs.com/JobSeeking/Call-Centre-Agent---Dunfermline_job61847124 ... is £8.24 per hour and it is full time work but will be on a shift basis. There is the possibility of working weekends and evenings. Duties and Tasks: *Answer inbound call to the company and deal with them in an appropriate and timely manner *Transfer calls and take details messages for other colleagues who may be unavailable Skills and Experience Required: *Must have experience...

  3. Senior Customer Services Manager (Call Centre)

    Edinburgh | £52000 - £70000 per annum | From Lane Personnel Ltd

    A globally renowned customer service call centre is now seeking a qualified and dedicated Senior Customer Services Manager to join their fast expanding and dynamic team!! This is a great... of the teams in order to match the ever changing demands of our customers The successful Senior Customer Services Manager will hold: Skills to handle call centre duties Ability to deliver good ... www.totaljobs.com/JobSeeking/Senior-Customer-Services-Manager-Call-Centre_job61882918 ...

  4. Customer Service: Premier Associate, Edinburgh call centre

    Edinburgh | £17350 pa | From HSBC

    Customer Service - Premier Associate, Edinburgh call centre Starting salary £17,350 You don't have to look far to reach your full potential. You can deliver your greatest performance just... help you thrive in our sociable working environment. We'll give you plenty of support with 12 weeks of full time comprehensive training both in the classroom and with support in the live call centre environment, as well as ongoing coaching and mentoring to grow your knowledge of our products and services. Your hard work will be recognised. And, as you progress, your manager will help you plan...

  5. Contact Centre

    Edinburgh | Competitive | From Pertemps Scotland

    JOB DESCRIPTION - ENQUIRY OFFICERS My client is currently seeking a number of Enquiry Officers working within the Customer Engagement Team, based in Edinburgh. My client receive and process... and Experience Required It is essential that you have previous call handling/contact centre experience and that you can demonstrate good oral and written communication skills. You should have experience ... acceptable. Skills, Knowledge and Experience Required It is essential that you have previous call handling/contact centre experience and that you can demonstrate good oral and written communication ... Customer Service Essential Criteria It is essential that you are able to demonstrate the following: Call handling experience, preferably in contact centre environment. Competent in using a variety...

  6. Help Centre Advisors

    Edinburgh | £17000 per annum + monthly bonus | From Change Recruitment

    Change Recruitment is currently recruiting for some Permanent Helpdesk Advisors, starting in the next couple of weeks, to work for our valued client in the Hospitality industry in Edinburgh. In... hardware support, on a shift rota basis 7 days a week. The primary functions being call logging, call resolution and excellent customer service. A vital part of this role is owning the customer's call, updating both the call notes and the customer regularly (and Account Manager or Client Services Manager where necessary) and ensuring the call is closed quickly and to the customer's satisfaction. The role: Phone support and call resolution Checking and logging calls left on the answer machine Checking and re-allocating calls logged via the web Identification of call trends...

  7. Inbound Customer Service Opportunities

    Edinburgh | £10 per hour | From Change Recruitment

    Change Recruitment is currently recruiting for a number of temporary Inbound Customer Service Advisor positions for our established Financial Services client based in Edinburgh. Working in a fun... and fast paced environment, you will be handling inbound customer calls from policy holders, Financial Advisors and employers. This is an ongoing temporary position, which could potentially go ... in a very supportive environment. The role: Taking inbound calls in a high call volume environment, providing solutions at first point of contact Handling new customer applications ... need from you: Experience of working within a contact centre environment Ability to explain complex information in a simple format Time management and organisational skills High level accuracy...

  8. Inbound Customer Service Reps

    Edinburgh | £10 per hour | From Change Recruitment

    Change Recruitment is currently recruiting for a number of temporary Inbound Customer Service Advisor positions for our established Financial Services client based in Edinburgh. Working in a fun... and fast paced environment, you will be handling inbound customer calls from policy holders, Financial Advisors and employers. This is an ongoing temporary position, which could potentially go ... and an excellent pay rate. You will also be in receipt of full in-depth training on our products and be working in a very supportive environment. The role: Taking inbound calls in a high call ... information Updating and maintaining the customer service system Working to achieve personal targets What we need from you: Experience of working within a contact centre environment Ability to...

  9. Planning Specialist

    Livingston | £22k - 26k per year + Excellent Benefits package | From CALL CENTRE ASSOCIATES

    Resource Planning Specialist Livingston, Scotland - Salary to £26,000 CCA Recruitment Group are currently supporting a large well known organisation with the recruitment of a Planning... Specialist for their large contact centre based in Scotland. You will be able to demonstrate exposure to Scheduling from within a contact Centre environment ideally with experience of IEX although good WFM systems knowledge will be great. Key areas that the successful candidate will cover include a knowledge of analytics coupled with a very good excel overview. Personality and character are also really key as the role involves developing relationships with the key stakeholders across the organisation. This is an excellent opportunity to get into a recognised brand that will offer...

  10. Call Centre Sales Advisor

    Dunfermline, Fife | 0.0000 | From Search Consultancy

    Call Centre Sales Advisor Dunfermline Permanent - £14,999 to £15,999 My Financial Services Client is looking for Call Centre Sales Advisors to join their rapidly growing team. This... role will involve dealing with inbound and outbound calls, selling products and services of the Bank, as well as giving Customers' exceptional customer service. The role is 35 hours per week. Operating Business Hours are 8am - 8pm on a rotational shift basis (this includes Weekend working) *You must pass a Credit Check and Disclosure Scotland Check* Apply online today, or contact Emma Gray on for more details. ...

  11. Call Centre Advisor

    Edinburgh, Midlothian | 0.0000 | From Search Consultancy

    Call Centre Advisor South Gyle, Edinburgh Permanent £14,500-£15,000 Our reputable Utilities client is looking to expand their Customer Service Centre team starting mid November on a......

  12. Swedish speaking customer services role

    Edinburgh (City Centre) | Excellent base + bonus + benefits | From Rentalcars.com

    Calling all Swedish speakers! WERE GOING FROM STRENGTH TO STRENGTH! COME AND JOIN US We are looking to recruit Swedish speakers to join our currentSwedish speaking team at our fabulous... international call centre. At Rentalcars.com we pride ourselves in recruiting all year round - an on-going commitment to bringing the best talent into the business. We source and select our people from across the world which gives our team an unrivalled opportunity to work with and get to know people in a dynamic, culturally rich environment. While our company continues to grow, our goal ... city centre, we arrange over 2 million rentals a year in more than 6,000 locations worldwide. With customers in over 180 countries we have a truly global user base that we support through a website...

  13. Customer Service / Sales Advisors

    Edinburgh | £250-£450 Per Week Average Earnings | From TJB Recruitment

    Based in the city centre our client is currently recruiting for sales and customer service advisors due to their recent expansion and high client demand. Dealing with all aspects of our client's... sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can do attitude. The Key attributes we are looking for are; - Positive and proactive attitude - Professional Manner - High customer service standards Previous experience in sales or customer service is not required as you will have access to full client and product specific training; however previous retail, call centre, customer service or sales experience is welcome. This is a great opportunity to gain experience in this sector. What we offer: We currently are...