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400+ call centre jobs in Edinburgh

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  1. Call Centre Agent

    Edinburgh | 8.9600 | From Pertemps Scotland

    Pertemps is an established company that is working with a prestigious client in the public sector based in West Edinburgh with easy assessable transport links.We are delighted to be recruiting for... several CALL CENTRE AGENTS to work on a long term assignment (9months) working Monday to Friday between the hours 9am - 6pm.This is an amazing opportunity for a candidate looking to gain experience ... IT skills (Microsoft office), call centre background, continuously exceeded targets, supporting the public, strong customer services experience and communication skills.Key Tasks" Answering calls ... emails" Recording financial information accuratelyRequirements" Previous Call Centre experience" Strong customer service - Proven face to face customer service" Disclosure Scotland...

  2. Recruitment Consultant - Call Centre

    Edinburgh | 0.0000 | From Search Consultancy

    Recruitment Consultant - Call CentreEdinburgh Competitive salary and benefits About the team Search Call & Contact Centre, a specialist division of Search Consultancy, provides permanent and interim... recruitment solutions to organisations across all major industry sectors, giving total UK coverage via our network of sites. We not only focus on providing personnel for volume headcount centres, with a true call or contact centre culture, but also supply recruitment support to organisations across a variety of industries, who may only have a headcount of 1 or 2 telephony-based roles. With ... recruitment solutions through to retained advertising campaigns for senior or more technical/specialist Call & Contact Centre roles. The Opportunity We currently have the opportunity for a Trainee or...

  3. Call Centre Advisor - January starts

    Edinburgh | 9.0000 | From Search Consultancy

    **Interviews available on 21st January for a February start date** Search Consultancy have immediate interviews available for candidates who are passionate about delivering excellent customer... Friday 8.30am-5.45pm. The ideal candidate will have customer service experience in either a call centre or face to face environment and must pass a credit and Disclosure Scotland check. You must be available to interview on 21st January to start on 13th February. Please call for more information. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or...

  4. Call Centre Agent

    Edinburgh | £8.96/hour | From CV-Library

    Pertemps is an established company that is working with a prestigious client in the public sector based in West Edinburgh with easy assessable transport links. We are delighted to be recruiting for... several CALL CENTRE AGENTS to work on a long term assignment (9months) working Monday to Friday between the hours 9am - 6pm. This is an amazing opportunity for a candidate looking to gain ... strong IT skills (Microsoft office), call centre background, continuously exceeded targets, supporting the public, strong customer services experience and communication skills. Key Tasks " ... ; Sending appropriate emails " Recording financial information accurately Requirements " Previous Call Centre experience " Strong customer service - Proven face to face customer service...

  5. Senior Team Manager - Call Centre

    Edinburgh | £23000/annum Benefits | From CV-Library

    My client based in the West side of the capital, Edinburgh, is looking to appoint an experienced Senior Team Manager to join them in their BPO call centre which boasts unrivalled growth. This... role is to drive SLA's, performance and customer focus across the call floor by leading, coaching and managing the existing team of 8-10 team leaders. This position of Senior Team Manager is ideal for someone who is operating as a senior team leader or supervisor role and/or assisting the call centre manager/operations manager in the supervision of other team leaders. If you are looking ... the below requirements then apply now:- * Proven track record in a leadership role within a contact centre environment * Exemplary communication skills with all level of staff * Knowledge...

  6. Call Centre Advisor - January starts

    Edinburgh | £9.00/hour | From CV-Library

    Interviews available on 21st January for a February start date** Search Consultancy have immediate interviews available for candidates who are passionate about delivering excellent customer... Monday to Friday 8.30am-5.45pm. The ideal candidate will have customer service experience in either a call centre or face to face environment and must pass a credit and Disclosure Scotland check. You must be available to interview on 21st January to start on 13th February. Please call (Apply online only) for more information. Search is an equal opportunities recruiter and we welcome...

  7. Contact Centre Senior Team Leader

    Edinburgh | Neg. | From FPSG Connect (Edinburgh)

    A fantastic new opportunity has become available working for a leading Global Outsourcing organisation as a Contact Centre Senior Team Leader. This is a full time, permanent position where you... including inbound calls, email, web chat and social media. Within this role, you will have the opportunity to build a career in a company with a world-wide reputation and ground breaking digital ... satisfaction on quality and service levels - Conduct meetings with Team Leaders to ensure effective communication of all company objectives - Ensure department is fully staffed for call volume levels ... inbound contact centre - Experience gained within a fast-moving contact centre environment - Knowledge of legislative, regulatory and compliance requirements - Ability to foster cross functional...

  8. Contact Centre Advisor - Inbound

    Edinburgh | 9.0000 | From Reed

    Contact Centre Advisor£9.00 per hour (plus holiday pay) - Full Time role – Monday to Friday – based at Edinburgh ParkOngoing temporary contract - potential to be made permanentOne of our clients... based at Edinburgh Park is currently recruiting for experienced Customer Service Advisors to work in their Contact Centre. Candidates will be responsible for servicing customer requests via inbound telephone calls, receiving calls from customers, financial advisers and authorized third parties. Duties involved in this role will include:-- Answering inbound calls effectively so they can be dealt ... customer interaction- Using active listening at all times on each call to ensure each customer receives an appropriate responseIn order to be considered for this role, candidates must have...

  9. Contact Centre Team Manager

    Edinburgh | 0.0000 | From FPSG Connect

    A fantastic new opportunity has become available working for a leading Global Outsourcing organisation as a Contact Centre Team Manager. This is a full time, permanent position where you will be... inbound calls, email, web chat and social media. Within this role, you will have the opportunity to build a career in a company with a world-wide reputation and ground breaking digital solutions. Your ... with Team Leaders to ensure effective communication of all company objectivesEnsure department is fully staffed for call volume levelsOrganise coaching and training for all staff membersBe responsible ... required individual who offers the following background: Strong experience managing a team of 10-15 individuals within an inbound contact centreExperience gained within a fast-moving contact centre...

  10. Operations Manager Contact Centre

    Edinburgh | 0.0000 | From The Curve Group

    JLT is one of the world's leading providers of insurance, reinsurance and employee benefits related advice, brokerage and associated services. Our deep expertise and entrepreneurial culture give us... centre and the operating model, leading the operational teams to deliver excellent service for clients. The primary accountability is ensuring Customer Support provides quality customer service to Admin ... , direction, management, quality and productivity of contact centre operations. This position requires the ability to implement change, identify improvement opportunities, plan and motivate people to deliver ... appreciate the stakeholder needs and have the leadership skills to influence performance. To determine resource and space requirements for the contact centre, ensuring that shift patterns are aligned...

  11. Client Account Manager Contact Centre

    Edinburgh | 0.0000 | From FPSG Connect

    A fantastic new opportunity has become available working for a leading Global Outsourcing organisation as a Client Account Manager. Within this senior appointment, you will coordinate, plan and... a vision of continuously adding value to customers and clientsClient management and relationship experienceExperience gained within a fast-moving contact centre environmentKnowledge of legislative...

  12. PHP Developer - Contract - Edinburgh City Centre

    Edinburgh | 275.0000 | From Cathcart Associates

    PHP Developer - Contract - Edinburgh City Centre PHP Developer, LAMP, HTML, CSS, JavaScript, API, Web Services, Relational Databases PHP developer required for an exciting new... contract in the city centre of Edinburgh. We are looking for an expert PHP developer, who prides themselves on writing clean code in a scalable way. You will be joining an established team that are responsible for the development of a new product platform, so you must be comfortable working from initial specification all the way through development, product testing and release. Candidates ... Databases If this sounds interesting and relevant to you at this time, please apply and call Stuart Manderson. ...

  13. Customer Experience Assistant - Edinburgh City Centre

    Edinburgh | 7.2000 | From William Hill

    Would you like a tea or coffee with that? Customer Experience Assistants - Edinburgh City Centre No, this isn’t an ad for a coffee shop - although with 2,400 shops in the UK, you could be forgiven... for thinking that. In fact, for our customers, coming into a William Hill shop isn’t just about placing a bet and picking up their winnings, it’s knowing they’ll get great customer service from a friendly face and maybe even the odd tea or coffee. We’re looking for Customer Experience Assistants for our shops in Edinburgh City Centre. You’ll need to talk to our customers about what we do ­- but don’t worry if you’re not sure about your nap from your nailed on just yet, we’ll give you all the training you’ll need. Happy working in a team or on your own you’ll show pride in your work, making...