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Booker Group
Bridgend
About the role This role will put you at the fore front of our Business Centre. It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide. Not only will you be managing a team in excess of 40 colleagues you will play a key role within
Job Source: Booker GroupExponential-e
Bridgend
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: 24/7 Shift Pattern - 4 Days on and 4 Days off Your new role: Be the first point of contact for Exponential-e customers Responsible for
Job Source: Exponential-eFlotek
Bridgend
Job Title: Head of Customer Service Location: Bridgend, travel required across UK when required for regional office visits Salary: £30,000 - £40,000 per annum (Depending on Experience) Job Type: Full time / Permanent Working Hours: Monday to Friday - 42.5 hours - Flexible Hours within 8am - 6pm) Flotek Group is a dynamic and innovative technol
Job Source: FlotekFlotek
Bridgend
Job Title: Technical Customer Service Engineer Location: Bridgend, Wales Salary: £24,000 per annum Job Type: Full time, Permanent Working Hours: Mon - Fri 09:00 to 17:30 Flotek Group are the fastest-growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations a
Job Source: FlotekFlotek
Bridgend
Job Title: Sales Administrator Location: Bridgend Office, CF31 2BB Salary: Basic Salary of £24,000 to £26,000, Commission package available with expected OTE of £30,000 - £35,000 Job Type: Permanent / Full-time Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours) About Flotek: Flotek Group are the fastest growing Tech Company in
Job Source: Floteke-Careers
Swansea, Wales, United Kingdom
No Experience Necessary Are you looking to build a career working in an office environment? Does a future in HR sound exciting? If so, this opportunity could be for you! Due to a severe skills shortage in the marketplace, HR personnel are in high demand. We have a pool of employers who are seeking to employ newly trained individuals who are mo
Job Source: e-CareersEqual Education Partners
Swansea, Wales, United Kingdom
We are looking for a School Administrator to manage all administrative tasks in our school. As a School Administrator, you'll need to wear many different hats; the planner, the problem-solver, and the organiser being a few of them. You should have the skills to communicate with various people, organise and manage daily tasks, and keep all education
Job Source: Equal Education PartnersITonlinelearning Recruitment
Swansea
Are you looking to benefit from a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future as a Project Manager. We do this using our specialised programme looking at placing candidates into gateway project management positions to bu
Job Source: ITonlinelearning RecruitmentSwansea
Site Coordinator – Academy Homebased (Covering South West of England) Contract Full Time, Permanent Annual Salary £23,500 Hours - 37.5 hours a week (Monday to Friday Shifts between 8am-6pm e.g 8am-4pm, 9am-5pm or 10am-6pm) Opportunities for progression and development Extensive benefits package The role: You will act as the first point of contact for the business and will manage the customer experience remotely. You will be a key part of the customer journey and will need to ensure you maintain the highest levels of customer service. What we need from you: At least 1 year’s customer service experience
Excellent I.T skills- particularly Microsoft Office – as you will be working on various systems and must have good understanding
Team player
Compassionate
Caring manner
Great interpersonal skills and ability to build a rapport with people
Time management and attention to detail
Computer literate
A typical day will involve: Complete courtesy calls to confirm upcoming appointments, make any necessary changes and liaise with not only the claimant but potentially the claimant’s carer, guardians and or housing associations.
Manage the appointment arrivals board ensuring systems keep up to date and in good order.
You will also manage any special requests e.g., where a translator may be required, undertake the required identity checks with each claimant.
Ordering supplies/equipment/stationary as required to ensure sufficient stocks are always maintained.
General administrative tasks e.g., answering the telephone, copying documents, working off Excel spreadsheets.
Provide support and compassion to customers across a variety of activities and general queries such as questions about the PIP assessment and assisting with enquiries on expense claims from customers who have incurred costs to attend the assessment centre.
Support local AC when business requires. Training will be given on current requirement.
Deputise for SSC during periods of leave.
Optional overtime
Please apply with your CV or contact Jess via email or on mobile
Customer Service Administrator jobs in Swansea
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