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Pareto
Solihull
Job Title: Senior Customer Advisor Location: Solihull A renowned Energy company that supplies and satisfies millions of customers, producing a tenth of all electricity used in Great Britain, are looking for ambitious candidates to fill their next graduate intake! As well as the unrivalled opportunity to work with a renowned company at the forefront
Job Source: ParetoEllisKnight International Recruitment
Coventry
Join Our Inclusive Team at CRM Students! Are you ready to embark on a rewarding journey with CRM Students, a leading luxury student accommodation provider in Coventry? We're thrilled to invite passionate individuals to apply for the role of Customer Service Assistant at one of our prestigious sites. About Us: At CRM Students, we believe in fosteri
Job Source: EllisKnight International RecruitmentMidas Recruitment
Birmingham
Suited to a customer-focused Customer Service Advisor that is renowned for delivering a seamless service, this is a fantastic opening within a family-run business. Always putting the customer at the heart, this firm places great importance on the customer journey and ensures their experience is always 5-star! The way they achieve this is by bring
Job Source: Midas RecruitmentFinlay Jude Associates Limited
Walsall
FJA are working with a national leader in the Water Industry , who are looking to recruit Customer Service Advisors. The role will be based out of their offices in the Walsall, West Midlands area. The position has the opportunity to be made permanent following successful completion of a 6-month probationary review period. We are looking for
Job Source: Finlay Jude Associates LimitedKelly Services
Lichfield
Are you a Customer Service Professional looking for a new opportunity? Do you have a passion for delivering a first in class customer experience? Want to work for a successful global business? If so, this could be the perfect opportunity for you! My client, a market-leading vehicle cleaning and hygiene products manufacturer, is currently recruiting
Job Source: Kelly ServicesReed
Lichfield
Our client, based near Lichfield are looking for an experienced Customer Service Coordinator to join their company on a full time, Permanent basis. Working for a well-known brand that offers great benefits including Private Healthcare and 33 days holiday, what's not to love!The ideal candidate will be the first point of contact for our customers,
Job Source: ReedAdecco
United Kingdom
HYBGRID Customer Support Administrator Permanent Warwick Competitive Salary Great benefits: 25 days AL, Adecco are currently recruiting for a well-established client based in Warwick, This company offers a great benefits package, working environment and opportunity to work from home after training. Duties Action amendment requests to system builds
Job Source: AdeccoBRELLIS RECRUITMENT LIMITED
Nuneaton
A superb opportunity has arisen to join a global brand in the role of Customer Services Advisor. Relationships mean everything to the client, and this one is particularly special. You’ll have an important part to play delivering best in class customer support to their prestigious automotive customer. You will play your part to deliver against busi
Job Source: BRELLIS RECRUITMENT LIMITEDTamworth
Senior Customer Service Advisor
Tamworth
Competitive Salary & Benefits
Role Profile:
Cast UK are supporting Bunzl Catering Supplies with the recruitment process of a Senior Customer Service Advisor to join our team in Tamworth. This is an excellent opportunity for an enthusiastic individual who is passionate about delivering exceptional customer service to be able to step into a more senior position and gain an understanding of leadership.
Bunzl Catering Supplies, part of the Bunzl Catering & Hospitality Division, is the leading distributor of disposables, packaging and hygiene solutions to the hospitality and catering sectors in the UK. Delivering to a variety of customers in both the private and public sector from small independent cafe owners, local health trusts and schools to national hotel and restaurant chains.
Key Responsibilities:
Respond promptly and effectively to customer inquiries via phone, email, and live chat.
Provide accurate information and assistance to customers regarding products, services, and orders.
Process orders, returns, and exchanges efficiently and accurately.
Resolve customer complaints and issues in a professional and timely manner.
Maintain a high level of product knowledge to effectively assist customers with their inquiries.
Collaborate with other departments to ensure customer needs are met and inquiries are resolved.
Deputise for the Customer Service Manager as and when required, which could include but not limited to holiday cover, attending meetings, inductions, training and coaching.
Support Customer Service Manager with activities such as call monitoring, skills matrix and monthly 121s with the team
Requirements:
Previous experience in a customer service role for a minimum of 2 years.
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and a proactive approach to customer issues.
Ability to multitask and prioritize workload in a fast-paced environment.
Proficient computer skills and experience using customer service software.
A positive attitude and a willingness to learn and grow within the role.
About Cast UK:
Cast UK is a leading recruitment consultancy, specialising in professional-level talent in Procurement, Supply Chain & Operations, Buying & Merchandising, Logistics & Transport, HR and Sales. Each member of our team has extensive experience in their recruiting sector, going the extra mile for clients and candidates alike. Wherever you are in the Supply Chain, we supply the talent. For a complete list of all of our current vacancies, please visit www.castuk.com
Senior Customer Service Advisor jobs in Tamworth
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