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Connexa
Workington
Job Title: Head of IT Location: Salterbeck, West Cumbria Working Structure: 5 days a week onsite, then to hybrid after probation. About the Role: As the Head of IT, you will lead the design, implementation, and maintenance of digital infrastructure. You'll manage a team focused on IT operations, collaborating to develop strategies aligned with o
Job Source: ConnexaConnexa
Workington
Job Title: Head of IT Location: Salterbeck, West Cumbria Working Structure: 5 days a week onsite, then to hybrid after probation. About the Role: As the Head of IT, you will lead the design, implementation, and maintenance of digital infrastructure. You'll manage a team focused on IT operations, collaborating to develop strategies aligned with o
Job Source: ConnexaRSPB
Penrith
Cumbria Connect Administrator Reference: APR20248233 Location: Cumbria Connect Lowther Office, CA10 Salary: £24,890.00 - £26,720.00 Per Annum Contract: until 30th April 2026 Hours: Full Time, 37.5 hours per week. Benefits: Pension, Life Assurance and Annual Leave Introdction Cumbria Connect is developing a Landscape Recovery Scheme in th
Job Source: RSPBMFK Recruitment
Troutbeck Bridge
We have an exciting opportunity for a 1st Line IT Support Technician to work for our reputable client based in Windermere, The Lake District. MFK Recruitment has successfully recruited 33 candidates for this client within the past 5 years, 25 are still with the company too! They retain their staff due to the excellent culture and progression oppor
Job Source: MFK RecruitmentAltrad UK, Ireland & Nordics
Whitehaven, England, United Kingdom
Competitive Salary and Benefits Package on Offer Altrad Babcock are a market-leading provider of products and services to the energy, industrial and petrochemical sectors. Our success is built on the quality of our people, our reputation for technological expertise and best-in-class execution, and the collaborative relationships we establish with
Job Source: Altrad UK, Ireland & NordicsHamilton Barnes
Windermere, England, United Kingdom
1st Line Support Engineer - Education Managed IT Support Are you passionate about leveraging technology to empower organizations and improve their operational efficiency? Do you thrive in a fast-paced environment where collaboration and innovation are key? If so, we want you to join our client's team of leading UK and Irish-wide group IT experts.
Job Source: Hamilton BarnesFibrus Networks Ltd
Penrith
JOB TITLE:IT & Networking Graduate JOB LOCATION:Cumbria TERMS:1 year Graduate Programme THE JOB Are you a recent graduate ready to join an innovative company, that puts their people first! Join our 1 year Graduate Programme to kickstart your career in the Telecoms industry. You would be joining a team of dedicated and passionate people who work har
Job Source: Fibrus Networks LtdArup CWS
Whitehaven
Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally. At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning. Arup's purpose, shared values and collaborative a
Job Source: Arup CWSKeswick
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK?
We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team.
This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw.
Role info:
2nd Line / 3rd IT Support EngineerKeswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere£27,000 - £37,000 Depending on Experience
Culture: Providing Professional Services with Integrity Through Teamwork and Continuous LearningCompany: Established Proactive IT Support & Bespoke Website Design
Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSPSectors: IT, Customer Support, IT Support
Who we are:
We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and website design and hosting.
KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country.
This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working.
The 2nd / 3rd Line IT Support Engineer role:
A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget.
You will be working within a Team supporting a wide range of servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles.
Key Responsibilities:
+ Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required.+ Managing support tickets for our client base via telephone, remote and on-site methods.+ Clearly communicate with customers, partners, and 3rd parties.
About you:
Essential Technical Experience:
+ Three or more years of IT support experience.+ Demonstrable troubleshooting skills that range from user desktop support to server and cloud services.+ Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory.+ Desktop support including email clients, and internet connection troubleshooting.+ Office software, printer installations, and general problem diagnostics procedures.+ Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms.+ Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures.+ Fundamental knowledge of IP networks.
Desired Technical Experience:
+ Experience with MSP software such as ConnectWise Manage / Ninja RMM.+ Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc.+ Wi-Fi networks including point-to-point Wi-Fi links.+ VoIP telecommunications exposure.+ Knowledge of IP networks.+ Knowledge of one of the mainstream firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco.+ Knowledge of Cove, Datto, and ESET solutions would be a bonus.
Non-Technical Essential Skills:
+ Good planning, follow-through, and documentation skills.+ Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards.+ Capability to autonomously self-assign workloads and schedule others as part of the team.+ Well-presented alongside good written and verbal English skills.+ Full valid UK driver's licence.
Interested? Apply here for a fast-track path to the Hiring Manager.
Your Previous Experience / Background Might Include:IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer.
Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
2nd / 3rd Line IT Support Engineer - Cumbria IT Consultancy. Hybrid jobs in Keswick
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