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IT Support Engineer

Leighton Buzzard

2nd Line Support Engineer - Leighton Buzzard Salary: Up to £35,000 per annum Our client, a dynamic and rapidly growing company, is seeking a highly skilled 2nd Line Support Engineer to join their talented IT team. This is an exciting opportunity for an individual with a passion for technology and a proven track record in providing excellent IT support. Responsibilities: * Provide second-line technical support to end-users, resolving hardware and software issues promptly and effectively.* Manage and troubleshoot Active Directory, Office 365, Team Viewer, and Adobe-related problems.* Collaborate with the IT team to ensure seamless delivery of IT services.* Handle escalated support issues and work towards timely resolution.* Maintain and update documentation related to IT processes and procedures.* Assist in the evaluation and implementation of new technologies.* Collaborate with other teams to contribute to ongoing projects. Requirements: * Proven experience as a 2nd Line Support Engineer or similar role.* Strong proficiency in Active Directory, Office 365, Team Viewer, and Adobe products.* Experience with Azure is a definite plus.* Excellent problem-solving skills and a proactive approach to IT issues.* Strong communication skills, with the ability to explain technical concepts to non-technical users.* Ability to prioritize and manage multiple tasks in a fast-paced environment.* Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, CompTIA A+, etc.) are advantageous. Benefits: * Competitive salary up to £35,000 per annum.* Opportunity for professional development and training.* A collaborative and innovative working environment.* Company-sponsored events and social activities.* Pension scheme and other benefits.If you are a dedicated and experienced 2nd Line Support Engineer looking to take your career to the next level, we want to hear from you. Apply now by submitting your CV and a cover letter detailing your relevant experience.

Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies.

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