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Customer Service Manager

Reading

Customer Service Manager | M4 Corridor | Salary up to £55,000 plus benefits

Zachary Daniels are proud to be supporting a major company in their search for a Customer Service Manager to support the service strategy for the business across the M4 Corridor.

Our client is a market leader in their industry and are recognised for delivering a high level of service and products to their customers. If you want to join a company that is passionate about their customers and really looks after their teams then this is the role for you.

Key accountabilities of the Customer Service Manager role

Implement high standards of processes and procedures

Manage complex or escalated customer complaints through to resolution

Use continuous improvement to implement learnings

Communicate and influence at a senior level with strong stakeholder management skills

Drive performance within the team

Continuously build strong relationships

About you

To be successful in our clients Customer Service Manager role you will need:

Experience in leading customer service teams

Understanding of the impact on service for the wider business

Excellent people leadership skills with the ability to lead change

Self-motivated, ambitious and determined

Track record of achievement and success

This is a fantastic role for an established Customer Service Manager who thrives when delivering results through their team and wants to make a real positive impact on the company.

Please apply with your most recent CV.

BBBH30486

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Customer Service Manager jobs in Reading

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