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membershipbespoke
United Kingdom
Job Title: Customer Service Manager Contract: Part-time (25-30 hours per week, ideally across Mon-Fri) or Full Time (37.5 hours per week) Working Model: Working from home (UK) with co-working twice a month (Warwickshire) and quarterly team meetings Salary: £24,000 - £28,000 pro rata Start Date: Asap Duration: 12 months FTC (with plans to convert to
Job Source: membershipbespokeReed
Birmingham
A truly fantastic role has become available for one of my most amazing clients based in Redditch. After 15 years, Kate the current Head of Customer Services is moving on to a pastures new and is leaving behind a fantastic role within a super team which she has grew and moulded. This role is working within a global manufacturing business with a supe
Job Source: ReedReed
Birmingham
A truly fantastic role has become available for one of my most amazing clients based in Redditch. After 15 years, Kate the current Head of Customer Services is moving on to a pastures new and is leaving behind a fantastic role within a super team which she has grew and moulded. This role is working within a global manufacturing business with a supe
Job Source: ReedSecurity Cleared Jobs
West Bromwich, West Midlands, United Kingdom
Customer Services Operations Manager Location: Hybrid - West Bromwich Salary circa £40,000 per annum plus benefits Recruitment for this role is subject to bid award Serco is one of the leading public sector providers of customer services. We pride ourselves on delivering high quality services, often supporting some of the most vulnerable people
Job Source: Security Cleared JobsInvolve Recruitment
Wolverhampton
Job description Involve Recruitment (Midlands) Ltd are working with a local Distributor to recruit for a new Customer Service Coordinator due to growth . This role will be the main point of contact for set customers as well as:. Duties and responsibilities · Responsible for customer enquiries to resolution · Account Management of set customers
Job Source: Involve RecruitmentReed
Coventry
REED Coventry Business Support are recruiting for Customer Support Advisor on behalf of our client who are a portal based data information provider. This role is to start ASAP on a 6 months FTC basis. Customer Support - Coventry based organisation, offering hybrid working. 35 hours per week – 9:00 – 17:00 (1 hours lunch) Monday – Friday £21000PA As
Job Source: ReedReed
Coventry
REED Coventry Business Support are recruiting for Customer Support Advisor on behalf of our client who are a portal based data information provider. This role is to start ASAP on a temporary basis with the potential for a permanent role. Customer Support - Coventry based organisation, offering hybrid working. 35 hours per week – 9:00 – 17:00 (1 hou
Job Source: ReedReed
Coventry
REED Coventry Business Support are recruiting for Customer Support Advisor on behalf of our client who are a portal based data information provider. This role is to start ASAP on a temporary basis with the potential for a permanent role. Customer Support - Coventry based organisation, offering hybrid working. 35 hours per week – 9:00 – 17:00 (1 hou
Job Source: ReedBirmingham
Customer Service Manager
£38,000
Coleshill
The Company
An international business that provides materials to the building trade industry. Employing over 1000 people, covering 30 countries worldwide offering a best-in-class service and remains independently owned.
What will you do as a Customer Service Manager?
Process complex sales orders via SAP
Provide support and KPIs to a team of 3
Handling customer enquiries and complaints
Be the first point of contact with logistics providers
Run sales reports for regional managers
Promote web shop and promotions for B2B Customers
Manage client price lists
Support our UK and ROI customer base with their sales orders, queries and deliveries.
Processing sales orders received daily via phone, email or e-commerce
What will you need as a Customer Service Manager?
Driver and own transport due to location
Experience within an office-based customer service role
Confident, excellent communication skills and good telephone manner
Knowledge of SAP would be an advantage
Understanding UK and International order processing
Previous experience managing a customer service team
What ’s on offer
Parking
Working in a small team with full training
1 Day from home after training
23 days holiday
Working hours are 8am to 4pm
Job Number 7658
Customer Service Manager jobs in Birmingham
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