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Ventula Consulting
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Job Source: Ventula ConsultingExponential-e
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Job Source: Permanent People Rec2RecTOTAL TECHNOLOGY (ENGINEERING) LIMITED
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Job Source: TOTAL TECHNOLOGY (ENGINEERING) LIMITEDQuantum Advisory
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Quantum Advisory have an exciting opportunity for a Pensions Data Analyst to join their team. Location: Cardiff, CF3 0LW (Hybrid Working) Salary: £23K - £35K PA (Depending on Experience) Job Type: Full-time, Permanent About Us: At Quantum Advisory, we’re committed to delivering high-quality services while ensuring value for our clients. With off
Job Source: Quantum AdvisoryCardiff
IT Service Desk Analyst | 1st Line | Cardiff | Up to £27,000
Service Desk Analyst / 1st Line IT Support Analyst with strong experience in an IT helpdesk or support role, is required by a leading law firm in central Cardiff. You must be able to commute to the Cardiff office as it will be office based.
In this role you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve issues for employees in a timely manner, and contribute to the team by providing an excellent IT support service.
Experience required:
12 months experience in a similar 1st line IT support role
Working with helpdesk software, MS Office 365 & Windows 10
Excellent understanding of various systems and a passion to learn about new and upcoming technology and software
Ability to find solutions and assist staff at all levels
Excellent communication skills
Ability to prioritise tasks and deliver on deadlines
Enthusiastic, hardworking and a team player
Job Role Responsibilities:
Helpdesk / Telephone Support
Building and deploying laptop clones
Installing basic laptop components
Provide basic Microsoft Office 365 support
Escalate and manage 2nd and 3rd-line support tickets
Carry our basic Active Directory tasks
Able to support users remotely and on-premises
Create user profiles
Roll out software centrally and manually
Offer user laptop health checks
Managing all tasks via the helpdesk system
Review ticket trends with the line manager
Support team and firm with ad-hoc IT tasks
My client is a leading professional services company, employing over 500 people. They are looking for the right candidate to grow into this role and progress into a 2nd line role in the future.
They are looking to pay a starting salary of £24,000 - £27,000 (would look at top end if worked for a law firm) + benefits. To apply press apply now or send your CV to matthew.leach @ circlerecruitment.com
Keyworks - Service Desk / Helpdesk / IT Support / 1st Line / Cardiff
Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.
IT Service Desk Analyst- 1st Line - Cardiff jobs in Cardiff
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