ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
The ONE Group Ltd
Belfast, Northern Ireland, United Kingdom
Job Title: Senior IT Field Service Engineer Salary: £29,000 + 5K Bonus + Company Car, Fuel Card, Paid Parking, Company Pension Type Of Employment: Permanent Location: Belfast Working hours: Monday – Friday between shifts between 08:30 – 17:30 Are you an experienced IT Field Service Engineer who enjoys being on the road and travelling to diffe
Job Source: The ONE Group LtdGlobal Technology Solutions Ltd
Belfast
Ideal location - Belfast Ensure all your application information is up to date and in order before applying for this opportunity. Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start
Job Source: Global Technology Solutions LtdSenitor Associates
Belfast, Northern Ireland, United Kingdom
Field Engineer Belfast area £30-40K (Sterling) Irish Citizen / UK Citizen / Working Visa with no sponsorship needed. Senitor Ireland are thrilled to working with this UK company who are hiring a Field Based Mobile Engineer who travels to different sites across the Ireland installing and services SVR tracking systems on devices, camera systems,
Job Source: Senitor AssociatesImpact Search
Belfast, Northern Ireland, United Kingdom
Level 3 Technical Services Engineer This is a fantastic opportunity to join a great locally owned Managed Service and Cyber Security company with a friendly, professional, and energetic culture. They offer an opportunity to work on a wide range of best-of-breed Network, Infrastructure and Cloud technologies and be part of a rapidly growing busine
Job Source: Impact SearchSearch 5.0
Belfast, Northern Ireland, United Kingdom
Senior Software Engineer – Python / Cloud Want to help power the engine that allows people to trade? This company is a global success. Their Belfast hub employs some of the most talented technologists in the local market, and they are known for their high performing technology. They operate a lean and agile environment in which engineers see thei
Job Source: Search 5.0Ayesa - UK and Ireland
Belfast, Northern Ireland, United Kingdom
Ayesa is a globally-oriented, forward-thinking company deeply committed to fostering diversity, inclusion, equity, and sustainability. These principles form the bedrock of our dedication to our 11,300 employees and serve as the driving forces behind our spirit of innovation. With a presence in 23 countries worldwide, Ayesa has earned a prominent i
Job Source: Ayesa - UK and IrelandHuman Capital Solutions UK
Belfast, Northern Ireland, United Kingdom
Senior Mechanical ( HVAC ) Design Engineer – Belfast £45 to £55K + Package. Home to the world’s first air-conditioned building, Belfast has remained at the forefront of innovation within the built environment . Opened in 1903, the Royal Victoria Hospital’s plenum air conditioning system was way ahead of its time as it cleaned air and controllin
Job Source: Human Capital Solutions UKCloudsmith
Belfast, Northern Ireland, United Kingdom
nineDots is thrilled to partner with Cloudsmith as they enhance their performance testing capabilities. Cloudsmith is experiencing remarkable growth and the future is looking bright. We're very excited to be playing our part on this journey. Have you got a passion for performance optimization and a meticulous eye for detail? Do you fancy working
Job Source: CloudsmithBelfast, Northern Ireland, United Kingdom
Ideal location – Belfast
Salary - £27000 – 29000
Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available
Benefits: Car + Parking cards and Fuel cards + Pension + on call payment
Start date – ASAP
We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast .
Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served “Field Service Engineer”, a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services.
The role will involve :
• Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment.
• Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK.
• Ability to follow documented procedures and adhere to safety and ESD precautions at all times.
• Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job.
• Develop, grow and maintain professional working relationships with all internal stakeholders.. Call Control, Tech Vetting teams.
• Ensure process, procedural and contractual agreements are being followed correctly.
• Endeavour to provide all customers with the best level of customer service and support.
• Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales.
• Work proactively with call allocators to ensure SLA’s are met in the most economic way.
• Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded
• Any additional activity as directed by Senior Management
Key Experience
• Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers.
• Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop.
• At least 6 years customer facing IT industry experience.
• Capable of working independently on a wide range of products.
• Excellent communication skills.
• Excellent proven organisational and customer service skills.
• Able to work under pressure.
• Able to maintain a consistent high standard of quality and professionalism.
• Excellent Time management skills.
• Team Player – ability to work as part of the team to deliver operational excellence.
• Awareness of ITIL methodologies and best practice.
• Previous employment in a similar role.
• Ability to show flexibility to help the changing needs of the team.
• Adhere to company standards and procedures at all times unless otherwise directed.
• Maintain excellent customer relationships.
• Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service
• Maintain all appropriate Manufacturer Server Accreditations where app
Senior Engineer main skills
• MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential)
• X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware)
• Laptop Hardware break fix skills (replace all components)
• Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo)
• Will form part of an on call rota covering 24*7*365 call outs
Senior Engineer good to have experience/skills
• Netapp – major advantage to hold this
• Retail/Point of Sale (POS)
Personal Attribute
• Highly enthusiastic, approachable and self motivated to achieve targets.
• Ability to prioritise workload effectively.
• A Methodical and accurate approach to the job is critical.
• Team focused – a genuine passion to deliver excellence through continuous development and improvement.
• Be able to remain positive at all times and influence those around you.
• Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike.
• Good relationship management skills.
• Previous Senior Field Engineer experience desirable.
• Analytical, with exceptional attention to detail.
• Innovative thinking, in terms of service quality and improvements
• Full UK Driving Licence.
Senior Field Service Engineer jobs in Belfast, Northern Ireland, United Kingdom
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.