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Talent Sure Recruitment Limited
Eastleigh
Customer Service - Motor Claims Handler ?Location - Eastleigh (Hybrid Working) Salary - £24,100 per annum (increasing to £25,600 within 18 months) Hours - 37 ½ hours per week, 5 days per week or part time full days available (between Monday - Friday 8.00am - 9.00pm, Saturday - Sunday 9.00am - 5.00pm) Are you ready to be the reassuring voice our cli
Job Source: Talent Sure Recruitment Limitedmbf.
Fareham
A privately owned Independent Financial Planning & Investment Management organisation are seeking to recruit an experienced Paraplanner to join their team on the outskirts of Fareham. The business has offices across the South West & London, they are a well-established and reputable company that have grown progressively over the past few years. The
Job Source: mbf.The Ten Percent Group
Bognor Regis
A West Sussex law firm is looking for a legal cashier to work on a part-time basis out of their Bognor Regis office. Please note, this firm is happy to consider hybrid working once the successful applicant has fully settled into the firm/role. The firm would ideally like someone for 4 days per week but there is flexibility on this and they would
Job Source: The Ten Percent GroupNonStop Consulting
South West
Excellent Rate for Experienced Social Workers A Local Authority based in the South West is seeking an experienced Social Worker to join their Children's Services and are offering some of the best rates in order to attract experienced practitioners Highlights: Excellent rate of up to £48/Hr Will be joining a busy team but will have the autonomy t
Job Source: NonStop ConsultingBBL Property Recruitment
Fareham
Property Manager (or Assistant Stepping up) – Fareham / Hybrid - £34-38k + Benefits We’re working with an independent, national property services group who manage in excess of 20,000 units UK wide. With a traditional, customer focused approach deployed through its team of over 200 staff, they now seek an additional Property Manager (or Assistant
Job Source: BBL Property RecruitmentBBL Property recruitment Ltd
Fareham
Property Manager (or Assistant Stepping up) - Fareham / Hybrid - £34-38k + Benefits We’re working with an independent, national property services group who manage in excess of 20,000 units UK wide. With a traditional, customer focused approach deployed through its team of over 200 staff, they now seek an additional Property Manager (or Assistant re
Job Source: BBL Property recruitment LtdGS3 Recruitment
Southampton
We are currently looking for working foreman with carpentry background to supervise a team of 5 carpenters. The job required experience in working with fire doors. Job location is Southampton and it's available to start ASAP. SSSTS or SMSTS is mandatory. Pay rate is £25/hour (negotiable), 8 - 9 hrs paid per day. If you wish to be considered pl
Job Source: GS3 RecruitmentWorkshop Recruitment
Portsmouth
Our client, who is a leader in providing an excellent service both in the field in the services they provide and also with the customer contact received to their contact centre are looking for a competent Customer Relations and Experience Coordinator who can be responsible for the management of the Compliments, Complaints, Customer Portal, Custome
Job Source: Workshop RecruitmentHavant
Are you a dynamic Customer Experience Manager looking for a fabulous new opportunity with a global company?
Are you someone who is always looking for ways to improve? Do you have a growth mindset that empowers you to reach new heights? If so, we want you to be an integral part of the team!
Hybrid working with flexi-time - lunchtime finish on Fridays!
The Head of Customer Experience is responsible for elevating and maintaining an exceptional customer experience across all touchpoints in the organisation. This role involves a strategic oversight of the customer service team, a relentless focus on improving internal processes to enhance customer satisfaction and acting as a staunch advocate for customer needs within the company. The goal is to develop a customer-centric culture that drives business growth through exceptional service and fosters long-term loyalty.
Your main accountabilities will be:
Set targets and plans aligned with company goals, ensuring staff have the necessary tools and development to achieve high performance.
Assist with order prioritisation and customer service actions to optimise order execution.
Develop strategies to improve customer satisfaction and loyalty, analysing customer feedback and market trends.
Lead the transformation of customer touchpoints and champion the voice of the customer within the organisation.
What you will need to succeed:
Ability to inspire and motivate teams, with a strong orientation towards customer service.
Track record of enhancing customer service processes using process improvement methodologies.
Capable of analysing data to understand trends and make data-driven decisions.
Minimum of a Bachelor’s degree in Business Administration, Marketing, or a related field with significant experience in customer service or customer experience roles.
Customer Experience Manager (Hybrid working) jobs in Havant
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