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2nd Line Support Engineer - Glasgow (Hybrid) - To £35K
Lorien's UK-based client, is looking to recruit a 2nd Line Support professional to join their team in Glasgow due to continued business success and growth. They are looking for this individual to possess a background supporting O365 users and providing technical recommendations. The successful
Are you an experienced 2nd Line Application Support Engineer with a real passion for resolving issues and working within company SLAs whilst delivering high quality service at all times? If so please read on….
Client Details
A well respected Technology Business.
Description
You will be reporting to the Application Support Manager, and working colla
2nd Line Support Technician
-Glasgow, Fully On-site
-Permanent Role
-Competitive Salary and a range of excellent benefits
Do you come from a background in IT support and are looking for a role which will allow to work on some exciting projects and propel you into the world of government and defence? Then this could be the role for you. Our client i
IT Support Engineer
Glasgow
Up to £25,000
VIQU have partnered with one of the UK’s award-winning leading travel groups who offer a variety of packages from family and luxury holidays to corporate travel solutions. They are seeking an IT Support Engineer to join their Infrastructure team in the central Glasgow-offices to provide 1st-2nd line suppor
4 Days on + 4 days off Shift Pattern. Full time.
£35k + Overtime + 15% Bonus,
The NOC Shift Teams are fully ITIL aligned working alongside the Service Desk 1st, 2nd & 3rd Line Network Support Teams, Senior Engineers and the Service Delivery Management Team. The ideal candidate will need to be able to provide the highest levels of support to the te
Level 2 Desktop Support
About us
We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over 40 countries. Over the last 27 years, we have delivered milli
Employer description: Televerde has been a trusted partner for B2B sales, marketing, and customer experience solutions for nearly 30 years. Operating in the US, South America, and Europe, with a European headquarters in Glasgow since 2016, Televerde empowers Fortune 500 firms to drive revenue growth and generate high-quality leads. The company's c
Your new company A reputable private sector organisation based just outside of Glasgow City Centre. With IT as the backbone of their business and their key differentiator in their field, they are looking to expand their team due to a busy period through the addition of a Service Desk Analyst on a day rate contract basis. Your new role As a servic
Job Source: Hays Specialist Recruitment Limited
2nd Line Service Desk Engineer
Glasgow
2nd Line Service Desk Engineer Glasgow/Hybrid £25,000 - £30,000
We're partnering with a Scottish-owned Managed Service Provider providing top-level services to clients in the Glasgow region. With a commitment to innovation, our client is seeking a skilled 2nd Line Service Desk Engineer to join their team. As a 2nd Line Service Desk Engineer, you'll play a crucial role in providing technical support and break-fix solutions. This role offers a hybrid working model, combining service desk responsibilities with on-site break-fix support for our valued clients.
Day-to-Day:
Respond to escalated service desk tickets, providing efficient and effective technical support.
Conduct break-fix solutions on client sites, addressing hardware and software issues.
Collaborate with the service desk team to resolve complex technical challenges.
Contribute to the creation of technical documentation.
Tech Stack:
Active Directory
Office 365
Windows Server
Networking (Routers/Switches)
Mobile Device Management
Hardware support
Benefits:
Company pension
Free on-site parking
Discounted or free food provided.
Cycle-to-work scheme
Sick pay
Life insurance
Casual dress
If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0141. 674. 8511. or darcey . obyrne @ in technology group - uk . com.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.