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Prospect Personnel
Banbury
Customer Service Team Leader Location: Banbury - Hybrid Job Type: Full-time Are you a seasoned leader with a passion for customer service excellence? Join our client's dynamic team as a Customer Service Team Leader and spearhead a team dedicated to outstanding service delivery. Role Overview: Leadership: Supervise and manage a team of customer s
Job Source: Prospect PersonnelHamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing
Coventry
Customer Service Team Leader - Rapidly growing Coventry based client - Salary up to £31k dependant on experience - Hybrid working available. Job responsibilities: Responsible for leading the Customer Support Team. Engage and inspire those you lead to achieve their goals & key company KPI's. Be an influential coach, mentor and help drive the develop
Job Source: Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & MarketingNiyaa People
Birmingham
We are looking for a Service Charge team leader to join the team of a well-established organisation on a permanent basis. This role is offering a hybrid working model, the ability to further your skills and a location with great transport links. Service Charge Team Leader Permanent £36905 - 41999 per annum Marston Green, hybrid working Mon- F
Job Source: Niyaa PeopleService Care Solutions
Birmingham
Service Charge Team Leader Birmingham, UK Full Time - Hybrid Permanent £36,905 - £41,999 We have the fantastic opportunity for the right candidate to join a team based in Birmingham, as a Service Charge Team Leader. This is a full time, permanent position. This position offers a hybrid working approach. The Service Charge Team Leader will manage a
Job Source: Service Care SolutionsService Care Solutions - Housing
Birmingham
Service Charge Team Leader Birmingham, UK Full Time - Hybrid Permanent £36,905 - £41,999 We have the fantastic opportunity for the right candidate to join a team based in Birmingham, as a Service Charge Team Leader. This is a full time, permanent position. This position offers a hybrid working approach. The Service Charge Team Leader will manag
Job Source: Service Care Solutions - HousingThink Community Partnership
Birmingham
Are you a dynamic individual with a passion for housing management and team leadership? Think Community Partnership are seeking a dedicated Service Charge Team Leader to join one of the leading providers of affordable housing in the Midlands, who strive to make a positive impact on the lives of their residents. This is an exciting opportunity for
Job Source: Think Community PartnershipKingston Noble
Redditch
Our client is a reputable residential care service located in Redditch, committed to providing exceptional care and support to children and young people with Emotional and Behavioral Difficulties (EBD). Their 4-bedded service offers a nurturing environment where children and young people can thrive and reach their full potential. They are currentl
Job Source: Kingston NobleTirebuck Recruitment
Solihull
Job Title: Financial Services Team Leader Contract: Permanent, 37.5 hours per week Hours: Full Time, 9am - 5pm, Monday to Friday Location: Near Solihull plus hybrid working Salary: £35,000 - £40,000 per annum + attractive bonus scheme Benefits: 25 days holiday plus bank holidays, death in service x 4 salary, up to £150 for eye tests/eye wear,
Job Source: Tirebuck RecruitmentWarwick
Customer Service Team Leader
Are you a natural leader with a passion for delivering exceptional customer service? We are currently seeking a dynamic individual to join a company based in Warwick as a Customer Service Team Leader. In this role, you will play a crucial part in leading the Key Accounts Team, ensuring the smooth operation of our customer service processes.
Responsibilities of Customer Service Team Leader
Lead and mentor a team of customer service representatives to provide excellent support to our valued customers.
Monitor and manage orders, resolving any issues promptly and efficiently.
Implement and review operational processes to ensure best practices are followed.
Conduct regular team meetings to share updates, set goals, and provide support.
Utilize company systems effectively to process orders accurately and in a timely manner.
Communicate with delivery companies to track orders and provide customers with accurate information.
Handle customer complaints and queries with professionalism and efficiency.
Collaborate with internal teams and external partners to resolve issues promptly.
Maintain clear communication channels with customers, escalating issues when necessary.
Drive a customer-focused approach across all activities, ensuring outstanding service.
Undertake administrative tasks as required, including responding to customer enquiries and processing orders.
Contribute to continuous improvement initiatives to enhance overall customer satisfaction.
Requirements of Customer Service Team Leader
Strong leadership skills with the ability to motivate and inspire a team.
Excellent communication and interpersonal abilities.
Proven experience in customer service or a related field.
Exceptional organizational skills with great attention to detail.
Ability to work independently and manage time effectively.
Resilient and able to perform well under pressure.
Proficiency in using computer systems and software.
Flexible and adaptable to changing priorities.
INDH
Customer Service Team Leader jobs in Warwick
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