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Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers.
In this role you will be working within a contact center environm
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers.
In this role you will be responding to all types of consumer led
Customer Support Specialist - Hedge End - £24,500 - full time hours - office based - Hybrid role working from home 2 days a week
We are working with a world leader in renewable energy solutions who have achieved a strong name within a global market, and they are now looking for an additional person to join their team. They require an exceptionally
We are seeking a motivated and customer-focused individual to join our clients dynamic team in the UK. In this role, you will be responsible for providing support to the field sales team and ensuring excellent service to our customers.As a Customer Support Representative, you will play a key role in building and maintaining strong relationships wi
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers.
In this role you will be responding to all types of consumer led
The Company:
A multinational Tech-For-Good supporting global charities.
Well established, profitable and growing!
Very focussed on personal development and growth.
The Opportunity:
This leading Tech-For-Good provider are on trajectory to double their client base, and this has prompted the need for an Customer Support Executive to join the team!
Wor
Customer Support Administrator Salary: £22000- £25000 starting salary with an opportunity for this to increase Plus, fantastic benefits like no other organisation and include. Private Medical Insurance (after successful completion of probation)
Company pension
Team Bonus Scheme
Onsite Café
Great training and progression opportunities
Friend
Job Source: Dynamite Recruitment Solutions Ltd
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
The Company:
A multinational Tech-For-Good supporting global charities.
Well established, profitable and growing!
Very focussed on personal development and growth.
The Opportunity:
This leading Tech-For-Good provider are on trajectory to double their client base, and this has prompted the need for an Customer Support Executive to join the team!
Job Source: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Customer Support - B2B
Eastleigh
£ 25500/annum 25,500
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers.
In this role you will be working within a contact centre environment responding to all types of B2B customer led correspondence so an ability to converse professionally both via verbal and written means is a must!
Duties will include…
Taking calls & answering emails from our Trade, Retail, Contracting and indirect B2B customers in relation to in and out of warranty claims, presale information or any other queries, provide a resolution or escalating to the appropriate team
1st responder for technical queries, via email and telephone calls
Resolving any query that the customer may have where it be a service request, part & product availability, or safety information, applying technical and logical problem-solving skills to reduce cost of service
Liaise with Sales Managers, Engineers, logistics and the wider Commercial Team to obtain a satisfactory outcome for both the customer and the business balancing customer expectations and commercial impact
Build meaningful relationships with our B2B customers so they have a point of contact in the team and continue to promote products & services to increase profit
Updating the B2B contacts record on a daily basis ensuring that all complet...