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Flotek
Bridgend
Job Title: Technical Customer Service Engineer Location: Bridgend, Wales Salary: £24,000 per annum Job Type: Full time, Permanent Working Hours: Mon - Fri 09:00 to 17:30 Flotek Group are the fastest-growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations a
Job Source: FlotekFlotek
Bridgend
Job Title: Technical Customer Service Engineer Location: Bridgend, Wales Salary: £24,000 per annum Job Type: Full time, Permanent Working Hours: Mon - Fri 09:00 to 17:30 Flotek...
Job Source: FlotekFlotek
Bridgend
Job Title: Technical Customer Service Engineer Location: Bridgend, Wales Salary: £24,000 per annum Job Type: Full time, Permanent Working Hours: Mon - Fri 09:00 to 17:30 Flotek Group are the fastest-growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations a
Job Source: FlotekRussell Taylor Group Ltd
Maesteg
Technical Service Engineer - Fire Location: - Remote (Occasional Expensed Visits to Main Site) Type: Permanent, Full Time Salary: £37,000 Additional: Bonus Scheme, Company Pension (4% Employee 4% Company), Death in Service (2x Salary), Health Cashplan, Benefex Discount Scheme, Free EV Charging on-site, 24 days Annual Leave Russell Taylor Group ha
Job Source: Russell Taylor Group LtdRussell Taylor
Maesteg
Technical Service Engineer - Fire Location: - Remote (Occasional Expensed Visits to Main Site)Type: Permanent, Full Time Salary: £37,000Additional: Bonus Scheme, Company Pension (4% Employee 4% Company), Death in Service (2x Salary), Health Cashplan, Benefex Discount Scheme, Free EV Charging on-site, 24 days Annual Leave Russell Taylor Group has a
Job Source: Russell TaylorRussell Taylor Group Ltd
Maesteg
Technical Service Engineer - Fire Location: - Remote (Occasional Expensed Visits to Main Site) Type: Permanent, Full Time Salary: £37,000 Additional: Bonus Scheme, Company Pension (4% Employee 4% Company), Death in Service (2x Salary), Health Cashplan, Benefex Discount Scheme, Free EV Charging on-site, 24 days Annual Leave Russell Taylor Group ha
Job Source: Russell Taylor Group LtdRussell Taylor Group Ltd
maesteg
Technical Service Engineer - Fire Location: - Remote (Occasional Expensed Visits to Main Site) Type: Permanent, Full Time Salary: £37,000 Additional: Bonus Scheme, Company Pension (4% Employee 4% Company), Death in Service (2x Salary), Health Cashplan, Benefex Discount Scheme, Free EV Charging on-site, 24 days Annual Leave Russell Taylor Group has
Job Source: Russell Taylor Group LtdAvid Personnel Ltd
Maesteg
Fire Protection Technical Services Engineer (Construction Manufacturing) £50,000 UK based - All Remote Working Permanent We are absolutely thrilled to be working alongside our Award Winning Construction Manufacturing client as we look to recruit for an experienced Fire Protection Engineer to join their UK wide team. These roles are business criti
Job Source: Avid Personnel LtdBridgend
£ 24000/annum
Job Title: Technical Customer Service Engineer
Location: Bridgend, Wales
Salary: £24,000 per annum
Job Type: Full time, Permanent
Working Hours: Mon - Fri 09:00 to 17:30
Flotek Group are the fastest-growing Tech Company in the South West providing IT and Comms technology to small & medium businesses.
With regional sales and support locations across the South West, our ambitious growth is focused on our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart.
About the Role:
We are looking for an enthusiastic customer service-focused individual with some previous experience working within the ICT sector, preferably in VoIP / SIP and IP networks.
You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their calls to help and close that ticket immediately. If you are unable to assist due to knowledge, you will be responsible for triaging the call by taking all relevant information and passing it through to the engineering team. This role will also include attending customer's sites when on-site assistance is needed.
Job Responsibilities:
Answering the phone to inbound calls from customers who require technical help
Troubleshoot and resolve software and hardware issues remotely over the phone and by email and if you are unable to resolve them at the first point of contact, you will be expected to triage the incident/r...
Technical Customer Service Engineer jobs in Bridgend
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