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Jark PLC
Leeds
Customer Service AdvisorSherburn in ElmetMonday to Friday 0800am - 1630pmWe are currently recruiting Customer Service/Sales Advisors to join our client's team in Sherburn in Elmet.Main Responsibilities:Dealing with incoming calls; advise customers on productsDealing with all aspects of customer services - chasing deliveries, arranging collections,
Job Source: Jark PLCHuntress
Leeds
My client an online retailer on the outskirts of the City Centre are looking for Customer Service staff to start asap. They require your excellent Customer Service skills. This is a great opportunity if you been working in hospitality or retail. Working Full time (there will be a rota for daily hours) and an occasional Saturday or Sunday. The ro
Job Source: HuntressPage Personnel Secretarial & Business Support
Leeds
Are you currently working in retail or hospitality and looking to transfer those skills into an office position? Would you like to join a business that provide full training and an excellent progression plan? Are you passionate about delivering the best possible customer journey? Then this could be the role for you! Client Details Are you currently
Job Source: Page Personnel Secretarial & Business SupportSearch
Bingley
Customer Service Advisor Salary: £24,000+ p/a Location: Bingley, West Yorkshire Full Time Opportunity - Monday to Friday The Customer Service Advisor will receive amazing benefits: 33 Holidays as standard Free Parking Training and Development opportunities Flexibility where required We are currently representing an innovative and forward-think
Job Source: SearchHuntress
Leeds
Our market-leading client based in Morley are looking for experienced Customer Service Advisors. This role is initially on a Temporary basis. £11.44 ph + holiday pay Various shift patterns are available including weekends. Hybrid role after training. The role Assisting and resolving customer queries in a timely manner. Investigating queries and com
Job Source: HuntressPage Personnel Secretarial & Business Support
Leeds
Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in Leeds to work for a reputable Insurance business! This would be an excellent opportunity for someone experienced within Customer Services or someone that is looking to start their career within the sector full training is provided! Client Details Page
Job Source: Page Personnel Secretarial & Business SupportKey Appointments
Leeds
Job role: Customer Service Advisor Location: Leeds City Centre Salary: £24,000 - £27,000 based on experience, plus performance-related bonus and benefits Job Type: Full-time or Part-time Hours: 37.5-hour week for full-time positions, Monday to Friday. Holiday Entitlement: 20 days holiday plus bank holidays (increasing with service, pro-rated
Job Source: Key AppointmentsJark PLC
Wakefield
We are recruiting a Customer Service Advisor to join our Customer Satisfaction Centre This is a part time, permanent role.Requirements:Liaising with customers, providing excellent service every time.Speaking to local authorities and councilsReporting faulty equipmentChasing existing workRequesting new installations and general enquiries, as well as
Job Source: Jark PLCHalifax
We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities.
As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.
We are currently seeking a friendly and customer-focused individual to join our Halifax team as a Customer Service Advisor . In this role, you will be responsible for providing excellent customer service to our residents, answering inquiries, resolving complaints, and ensuring that all customer interactions are handled professionally and efficiently.
Requirements
Key responsibilities of the Customer Service Advisor include:
Being the first point of contact for customers, you will handle their inquiries through phone, e-mail, and social media. Your main responsibility will be to promptly respond to customer questions and provide them with accurate information about our services and policies.
Resolving customer complaints and issues in a timely and satisfactory manner
Logging customer interactions and maintaining accurate records
Coordinating with other teams and departments to escalate and resolve customer issues
Providing guidance and support to customers regarding their housing needs and options
Maintaining a positive and professional attitude when dealing with challenging customer situations
We are looking for someone who has:
Excellent communication and interpersonal skills
Strong customer service skills and a genuine desire to help others
Ability to handle customer complaints and difficult situations with empathy and professionalism
Personal resilience when dealing with challenging situations
Good problem-solving skills and the ability to think on their feet
Attention to detail and the ability to maintain accurate records
Ability to work effectively both independently and as part of a team
Benefits
In return, we are offering the successful candidate in the Customer Service Advisor role:
Salary of £23,997
Annual pay scale increase
27 days holiday (rising to 32 over 5 years' service) + bank holidays
Fully office Based in our Halifax HX1 office for the first 6 Months
Experience the best of both worlds with our hybrid working option. Once you've successfully completed your probation and training programme, you'll have the opportunity to enjoy the flexibility of working both from home and in our office.
You will be working 37 hours per week , Monday - Friday, rotating schedule hours.
Wide range of technical, professional, and personal development training opportunities
Attractive pension scheme
Health and wellbeing benefits including access to GPs
A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice
We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.
To view the full range of our award-winning benefits click on the Employee Benefits Link
THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!
Please ensure you fully answer the questions on the application form.
Customer Service Advisor jobs in Halifax
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