Account Manager
Derby
Account Manager
Location: Derby
Salary: DOE
Company: A leading large format and signage company.
Role: Responsible for managing account and/or projects from initial concept to completion - through design process to production whilst ensuring an exceptional client service.
Serves as the main day-to-day contact projects for clients, suppliers, external partners, and the account team
Project Management of Artwork requirements, ensuring all key dates in the project critical path are met and that the client and
Participate in meetings with existing clients and internal teams
Answering client queries/ dealing with issues/ managing client expectations
Liaising directly with suppliers and printers to ensure the artwork production process runs smoothly and their considerations and feedback are acknowledged and actioned as appropriate.
Ensures high quality standards in all client deliverables
Coordinate client-specific projects throughout the lifecycle
Managing creative projects from initial concept to completion, on time and budget
Creating job briefs and booking in jobs
Dealing with client queries and complaints whilst project managing ongoing projects
Visiting clients on and off site
Requirements:
Experience working within the print industry - signage / graphics / large format
Experience within creative design and roll out (preferable)
Hold excellent customer service / account management experience
Experience working within a design agency background and/or creative design
A professional and approachable manner
Client driven with the ability to anticipate the customer needs
A high level of attention to detail and a passion for quality, you will take pride in your work to ensure that consistently high standards are achieved and maintained
Confidence in your own ability and be able to communicate effectively at all levels
Thrive under pressure during peak periods of work
Apply
Account Manager / Project Manager / Customer Service / Customer Service Representative / CSR / Senior Account Manager / Senior Project Manager / Senior Customer Service Representative / Senior CSR / Packaging / Print / Labels / Creative / Design / Graphic Adaptation / Creative Account Manager / CAM / Large Format / POS / Large Format Print / Point of Sale /