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Sheridan Maine South
Feltham
Sheridan Maine are pleased to be working in partnership with a reputable company based in Feltham who are currently seeking a Service Desk Coordinator to join their busy team.Working closely with the warehouse and back office team, the role will be responsible for the following duties: Dealing with telephone enquiries from customers Scheduling ne
Job Source: Sheridan Maine SouthHays Specialist Recruitment Limited
Scunthorpe
IT SERVICE DESK SALARY - £25,000 - £30,000 + EXCELLENT BENEFITS + BONUS LOCATION - SCUNTHORPE Your new role A great opportunity for an IT Support / IT Service Desk candidate to join an incredibly busy IT team who deliver first class IT solutions to a huge number of satisfied customers across the Country. To enhance your career you will be pro
Job Source: Hays Specialist Recruitment LimitedHays Specialist Recruitment Limited
Driffield
IT SERVICE DESK SALARY - UP TO £26,000 + OUTSTANDING BENEFITS LOCATION - Nr DRIFFIELD Your new role One of the region's most successful businesses is looking to add an IT Service Desk candidate who will be responsible for providing 1stLine IT support to their large customer base, ensuring the highest levels of customer service is maintained. W
Job Source: Hays Specialist Recruitment LimitedPHS Group Limited
Caerphilly
About The Role IT Service Desk Experts - we’re looking for you! IT Service Desk Analyst Caerphilly Head Office £23,795 and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position Great with IT related queries? Based in or near Caerphilly? Looking for a career rather than a job?If you answered
Job Source: PHS Group LimitedReed
Chessington
Service Desk Administrator Full Time, Permanent £25000 - £28000 Epsom, Surrey Reed Epsom are recruiting for a highly organised individual to provide support to the Service Department as the point of contact for my client and their customers and to assist with day-to-day tasks: • Assist in handling various queries from clients• Ensure excellent cust
Job Source: ReedKlickstarters
Derby
Job DescriptionService Desk AnalystWe are a leading manufacturing company based in the UK. We provide materials and services to customers and committed to delivering excellent customer service. We are seeking a talented First Line Service Desk Analyst to join our IT team. First Line IT SupportBased DerbyHandling incoming support via phone, email an
Job Source: KlickstartersCareers Plus
Newcastle upon Tyne
Job Description We are seeking a skilled Service Desk Analyst to join a client's dedicated team. The ideal candidate will possess excellent communication skills, technical proficiency, and a passion for delivering outstanding customer service. As a Service Desk Analyst, you will be responsible for diagnosing and resolving technical issues, provid
Job Source: Careers PlusNCC Group
Manchester area, United Kingdom
Location: Manchester Service Desk Analyst (6 month FTC) Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together to
Job Source: NCC GroupYORK
Job DescriptionAbout usMyKnowledgeMap is one of the UK’s longest established learning technology companies. We regularly win awards for innovation and continue to drive development of our products in new exciting areas. Our customers are mainly university medical and nursing schools and related healthcare organisations in the UK, Australia, USA, Singapore and other countries – and we are experiencing significant growth across all our target markets. We are now looking for talented and ambitious developers to be part of a growing team responsible for developing and supporting MyKnowledgeMap’s award winning products.We are seeking a dynamic and customer-focused individual to join our team as a Service Desk Co-Ordinator. The successful candidate will play a crucial role in ensuring the smooth functioning of our customer support operations.ResponsibilitiesCustomer Support:· Provide outstanding customer service by responding to inquiries and resolving issues in a timely, detailed and efficient manner.· Efficiently manage and prioritise support tickets to meet service level agreements.· Act as the first point of contact for customer support, ensuring a positive experience for our customers.· Contribute to the development and updating of knowledge base articles for both customers and internal use.Problem Solving and Investigation:· Demonstrate an investigative/inquisitive nature to identify and analyse issues reported by customers.· Collaborate with technical teams to troubleshoot and resolve complex software-related problems.Learning and Adaptability:· Quickly grasp and adapt to new functionality to stay up-to-date with the latest software developments.Essential skills & experience:· Excellent customer service skills – both written and verbally;· Proven ability to multi-task and prioritise issues as required;· Ability to learn and adapt quickly to changing functionality;· An investigative/inquisitive nature;· High attention to detail;· Strong organisational abilities.Desirable skills & experience:· Ticketing system – for example ZendeskBenefits· Competitive starting salary· Flexible working, although we ask you to come to the office (York) a minimum of 2 days per week· 33 days holiday (including Bank Holidays)· Contributory pension scheme
Service Desk Coordinator jobs in YORK
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