Account Executive

greater london, england, United Kingdom

Since launching in 1989, CMC Markets has become one of the world's leading online CFD and financial spread betting providers, with nearly 70 million trades executed annually across Europe, Asia Pacific and North America.

CMC Markets’ success is founded on its ability to deliver a wide range of trading products to customers, from single equities to indices, currencies and commodities.

The role of an Account Executive is to provide a continuous daily mix of exceptional relationship management, business development as well as provide execution services and risk management to a self-directed portfolio of clients. These clients will be nurtured thru your own network via the multitude of sales and marketing activities made available to you by CMC Markets.

By achieving this high level of service, the desired aim is to maximise client retention, along with growing and improving CMC’s business through a mix of client referrals and networking. CMC Markets boasts a leading position for premier services of its type in the UK retail derivatives industry.

ROLE AND RESPONSIBILITIES

Business Development

Develop and initiate a self-directed business strategy to grow retail and institutional trading volumes for the London, French or Italian offices

Leverage your current contacts to immediately generate revenue for CMC by promoting our CFD / Spread Bet offering

Follow up on all prospective leads, explaining USPs in order to optimise CMC’s position in the marketplace

Develop, build and maintain strong relationships with your existing clients

Drive the growth of your own client book thru a leading edge proposition

Proactively enhancing business through client referrals, networking, and industry contacts

All client leads to be your own, and subsequent remuneration to be based on your own client activity

Attend sales events for clients/prospects as required. This might include creating appropriate material in conjunction with local and even regional education and marketing

Work with the rest of the local teams to input and help drive the acquisition, retention and increased trading activity for all your clients

Account Management

Provide pro-active end to end, high quality relationship management to your client book

Assist team members in analysing and understanding CMC Markets’ USPs and those of our competitors in order to optimise the Company’s position in the marketplace

Identifying and realising opportunities to educate clients on our products and range of services

Applying individual insight to proactively identify ways to improve our service proposition to your clients

Take full ownership for owning and driving an excellent client experience through all touch points in the client lifecycle. This includes: business development, on-boarding, client retention, query management and education

Execute retention plans to maximise the client life cycle

When dealing with all customers or colleagues ensure that we provide a clear, fair and consistent high quality service that presents a professional and positive image of CMC Markets

Willingness and commitment to entertain clients both in, one to one and hospitality events, this can include ‘out of hours’ commitment on evenings and weekends, as part of your relationships management expectations

Product Management

Be the product and platform expert for both internal and external stakeholders, with the ability to competently demonstrate and educate clients in its use

Collaborate across CMC to ensure that all clients’ requirements are identified and relevant IT and trading platform solutions are offered

Educate clients on the use of CMC’s platform, systems and trading processes to ensure maximum client satisfaction – and consequently maximum revenue for CMC

Media

Ad-hoc media commentary may be required, both written and verbal. Provide written commentary, as a selling point for the service

Provide insightful, directed and knowledgeable market commentary for PR purposes

Compliance

Understand and adhere to local and global compliance guidelines and relevant regulations for the jurisdiction of operation

Maintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative training

KEY SKILLS AND EXPERIENCE

Have already built great contacts within the CFD/FX sector

Have a portable client base - essential

Be able to demonstrate a keen interest and understanding of the financial markets and industry

High degree of self-motivation and ambition

Proactive, positive and flexible approach to teamwork

Strong ability to sell

Hard working individual with a real passion for talking to people about derivatives trading and other margin trading products

Knowledge and awareness about our competitors within the CFD sector

Commercial awareness to identify good leads and business opportunities for partnerships

Have strong experience in financial sales, with experience of dealing with companies within the CFD sector

Be extremely motivated with great attention to detail

Be highly articulate, both in person and in writing, with the ability to communicate with and sell to clients of differing backgrounds

No Agencies

CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.