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Reed
York
Customer Service Advisor - York - £23 - 25k - Excellent benefits Hours of work: between Monday – Friday 08:30 am – 6:00 pm (3 different shifts to choose from), plus 1 in 6 Saturdays working 09:00 am – 15:00 pm (time is given back in lieu usually the following Friday). Option for hybrid working after probation. Our client, an international service p
Job Source: ReedSaint Michael's Hospice
Harrogate
Benefits include: - 35 days holiday per year (including Bank Holidays, pro-rata) Health Cash Plan Annual leave purchase scheme Comprehensive Induction Programme Refer a friend bonus scheme Pension Scheme with an employer contribution of 8% Lifestyle discounts and savings Cycle to work scheme Employee Assistance Programme Access to staff support Fre
Job Source: Saint Michael's HospiceAshley Kate HR
Castleford
Ashley Kate are delighted to be supporting a great business as they look to recruit for a permanent HR Advisor. HR Advisor Full time and permanent Castleford - Hybrid working Up to £32k As the HR Advisor, you will provide advice and guidance to managers and employees on HR policies, practises and procedures. You will also provide administration sup
Job Source: Ashley Kate HRC&B Recruitment
Pannal
Parts Advisor Basic £24,000 Monday - Friday 40hrs Main Dealer - Harrogate C&B Recruitment are currently recruiting for an automotive Parts Advisor to join a successful and well established Parts department in Harrogate. Previous experience working within an parts department in the motor trade is essential for this role. Role Overview • Ch
Job Source: C&B RecruitmentCharterhouse Recruitment Services
York
HR ADVISOR We are currently seeking an experience HR professional to join a small but friendly HR team in York. This is an exciting opportunity for someone looking for their next challenge and a new step in their career. WHAT YOU WILL WANT TO KNOW Up to £36,000 Monday - Friday 9am-5pm (can be slightly flexible). Permanent. Central location with fre
Job Source: Charterhouse Recruitment ServicesPage Personnel Finance
York
As a HR Advisor you will be responsible for supporting and coaching managers with a range of ER cases, end to end recruitment, implementing and developing HR policies and procedures and absence and performance management. Client Details My client are an established independent school based in North Yorkshire Description Provide HR advice and suppor
Job Source: Page Personnel FinanceSewell Wallis
Harrogate
Sewell Wallis are currently working with a brilliant, well-established business looking to appoint a HR Advisor into their team on a full-time, permenant basis. This role plays an integral part in supporting the company's people strategy and offers professional HR support and guidance to each area of the organisation. Duties: Pro-actively develop a
Job Source: Sewell WallisVision-FS Recruitment
York
Financial Advisor | Independent Financial Advisor £100,000 - £150,000 | Un-Capped Earnings Clients + Leads Provided Nationwide Roles YOUR NEW COMPANY An industry-leading Financial Planning business seeks to expand its network of Diploma Qualified Financial Advisor’s across the UK. A leading provider of financial education in the workplace supported
Job Source: Vision-FS RecruitmentYork
Customer Service Advisor - York - £23 - 25k - Excellent benefits
Hours of work: between Monday – Friday 08:30 am – 6:00 pm (3 different shifts to choose from), plus 1 in 6 Saturdays working 09:00 am – 15:00 pm (time is given back in lieu usually the following Friday). Option for hybrid working after probation.
Our client, an international service provider based in the York Ring Road are currently looking to recruit for a Customer Service Advisor to join their established team.
This role is a blend of technical support and customer service where you will have a first-hand role in enabling customers to get the most out of the product. Every day is different, with the opportunity to take ownership of issues through to fruition.
This role would suit someone who has a passion to learn, is a collaborator, and looking to continue growing their career.
Key Responsibilities:
Responsible for being first point of contact.
Managing client contact via phone and email, aiming to resolve 90% of issues and queries on the same day.
Remotely logging in to the client site to fix common faults or directing the client to resolve the fault themselves.
Take ownership of issues ensuring complete customer satisfaction, consulting with subject matter experts and the wider development team when required.
Attending client visits may become a part of the role.
Educate new and existing clients on the product via video calls and conferences.
Assist with process improvement, offering new concepts and ideas to benefit the team and company.
Once fully trained, assist with training and mentoring new starters.
The successful candidate will have:
A full UK driving license desirable not essential.
Strong and clear communication skills, both written and verbal.
The ability to work well as a collaborator as well as an individual.
A positive attitude to work and a desire to develop their skillset.
An interest in gaining exposure to innovative technologies.
The ability to work well under pressure to deadlines without compromising on quality.
In return, you will receive fantastic benefits.
Learning and development opportunities.
A positive, collaborative working environment.
Regular salary reviews.
Quarterly socials.
Holidays starting at 25 days, increasing up to 30 days, 1 day for each year of service.
Vitality Health.
Life Assurance Policy.
Pension scheme.
Pool/ Table Tennis available in the office.
On-site parking.
Pizza Thursdays on the last Thursday of the month.
Cycle to Work Scheme.
If this sound of interest don't hesitate in applying as the client can interview immediately!
Support Advisor jobs in York
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