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Harnham
London
Job Description CRM LIFECYCLE CAMPAIGN MANAGER SALARY UP TO £70,000 HYBRID LONDON - 3 DAYS IN THE OFFICE THE COMPANY This company is a world-leading art and luxury business and are experts in live and online auctions. THE ROLE As a CRM Lifecycle Campaign Manager, you can expect to be involved in the following: Take the lead in setting up Braz
Job Source: Harnham3Search
London
Job Description • Job Title: CRM & Email Marketing Manager • Salary Range: £50,000 - £60,000 • Sector: Fashion/Retail • Location: London The Company: Our client, an esteemed fashion brand based in London, is at the forefront of luxury design, recognised by prestigious awards for their commitment to innovation and craftsmanship. With a global
Job Source: 3SearchVML
London
Job Description CRM Executive needed to join our team, here at VML Enterprise Solutions. The opportunity: We are looking for a CRM Executive with a passion for data to join our marketing team. Working closely with the growth marketing manager and marketing director, you will be instrumental in helping to formulate VML Enterprise Solutions’ gro
Job Source: VMLSuperdrug
London
Job Description Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At S
Job Source: SuperdrugCPI SELECTION
London
Job Title - CRM Manager Salary - 35k-40k per annum plus bonus Monday - Friday Hybrid working but able to commute to Head Office in Kings Cross, London My ciient is a Activeplay site, where excitement, ambition, and Big-Time Fun reign supreme! We're on a quest for dynamic, creative, and dedicated individuals to join our team as we lead the charge in
Job Source: CPI SELECTIONAbsolutely Recruitment
London
Job Title: CRM Manager Location: London, West End (Hybrid working, two-days office-based) Salary: £35,000 - £45,000 per annum (Depending on experience) Summary: My client is recruiting for a CRM Manager to support their growth and revenue generation. They specialize in immersive events and strategic communications, aligning people behind brands a
Job Source: Absolutely RecruitmentHarnham - Data & Analytics Recruitment
London
CRM MANAGER UP TO £45,000 + travel benefits HYBRID - SW LONDON THE COMPANY This international holiday business have over 70 resorts globally for both Summer and Winter luxury holidays! THE ROLE As a CRM Manager, you can expect to be involved in the following: Campaign planning and building a CRM strategy for the business Delivering and monitoring a
Job Source: Harnham - Data & Analytics Recruitment3Search
London
Job Description CRM Manager £50-£60k London Football/ Sports Our client, a very well- known football and sports entertainment company, is on the lookout for a dynamic CRM Manager to champion customer engagement, loyalty, and CRM strategies, this role is central to their commitment to exceptional customer experiences. Role Overview: The CRM
Job Source: 3SearchLondon
We are working with a lovely Company who are looking for a CRM Marketing Manager. You will be directly reporting to the Marketing Director UK, Ireland & Nordics.
As a CRM Manager, you will be responsible for delivering all necessary CRM campaigns required to grow and develop the Northern Europe cluster across B2C and B2B. You will work closely with colleagues in the marketing & sales team of the cluster, EAF teams in Paris and the other CRM marketing teams in Europe, to execute effective CRM marketing strategies.
Mission 1: Customer Relationship Management (CRM) across B2C and B2B
Mission 2: Measure the performance of the campaigns, optimising the plans to meet the business' needs
Mission 3: Loyalty and Retention (database, loyalty management and recruitment)
Mission 4: Report & analysis of the internal data markets (data base specificities, booking pattern, key destination, calendar analysis…)
Mission 1 :
Design effective CRM/PRM programs to maximize customer loyalty, retention, and lifetime value across B2C and B2B
Be the guardian of all client communication across B2C and B2B making sure all the information is accurate and up to date across the whole customer lifecycle
Plan and operate targeted communication campaigns
Use customer data to personalize communications and offers
Collaborate with the global technical team to resolve technical issues and improve functionality
Identify data-driven improvement opportunities and implement corrective actions
Be the lead and point-of-contact for in-person events that focus on increasing customer awareness and/or providing increased value for existing customers
Utilise lead-scoring within the business to facilitate improved KPIs, focusing on better product offering based on demographic patterns and buying behaviours of existing and new customers
Mission 2 :
Implement robust measures to make sure we are optimising the performance of the channel using GA4. Maintain a test and learn approach
Use analysis tools to monitor CRM and site performance, generating regular reports on trends, KPIs and results
Keep an eye on the market to keep pushing innovation
Mission 3 :
Manage opportunities to grow the database via key CRM and lead generation projects and best practices to optimise the databases
Lead NGM (new customers) projects pertaining to CRM to improve likelihood of repurchase
Lead loyalty projects covering annualisation projects on status of loyal customers working alongside Europe CRM team
Mission 4 :
Analysis the internal data through tools to understand better the specificities of the data base with their interests using Google Analytics 4
Be able to recommend optimisation according to the internal data & external calendar
Your profile :
At least 4 years of experience in CRM/Marketing and advanced level on CRM tools. Basic HTML and coding knowledge required. Proficiency on Salesforce and Acoustic is a plus.
Excellent written and verbal communication skills, with a strong command of grammar, punctuation, and style in English
Experience within the travel or luxury industry. Knowledge of the travel industry b2c and b2b, market trends, and consumer behaviour is advantageous. Demonstrated relationships within the travel industry on both consumer and trade publications would be a plus
Proficient in utilising marketing and analytics tools and ability to learn new platforms quickly
Results-driven mindset with a focus on campaign management and performance
Excellent understanding of product and brand communication requirements
Written communication skills, analytical methods, creativeness, problem solving. Performance and results driven. Excellent attention to detail. Agile and proactive mind-set to drive innovation. Good interpersonal relationships. Proven ability to multi-task and work to deadlines. Ability to react quickly.
Excellent communication and interpersonal skills to effectively collaborate with internal and external stakeholders
Package
25 days annual leave plus (increases by 1 day after each year of service up to a maximum of 5 days) plus all UK bank holidays.
Birthday day off
3 weeks of holidays per year under (for GO plus one free staying guest with estimated yearly value of up to £20k) after 1 year of contract
Flexible working policy with the possibility to work 2 days a week from home + 1 week remotely every 3 months
Private Healthcare insurance with dental and eye tests reimbursed (T&C apply)
Pension scheme
40% of office commute costs reimbursed each month
Annual Christmas party and other social events arranged by social committee as well as off-site team building
The Package:
* Salary £45K
Interested:
If you would like to apply for the above vacancy, please click 'APPLY' or email your cv to
CRM Marketing Manager jobs in London
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