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Warrington
Customer Service AdministratorWarrington£21,000 - £25,000Monday - FridayMy client based in Warrington is looking for a highly flexible, motivated individual who will be confident in working within a busy, fast paced environment. You will be working for a well-known company with opportunity to progress. Benefits include:* Early finish Fridays * Annu
Job Source: SearchAdecco
Chester
Job Title: Customer Services Administrator Location: Chester - a minutes walk from the train station Remuneration: £25,000 per year Contract Details: Permanent, full-time Are you a detail-oriented individual with excellent communication skills? Do you thrive in a fast-paced environment and enjoy providing exceptional service? Our client, a lead
Job Source: AdeccoInnovate Recruitment Ltd
Halewood
Are you amazing at customer service? Are you looking for a rewarding and challenging role in service support? Do you have excellent organisational and communication skills? Do you want to work with a leading provider of innovative and customised solutions? If you answered yes to these questions, then we have an exciting opportunity for you. We are
Job Source: Innovate Recruitment LtdErnest Gordon Recruitment Limited
Wigan
Customer Service Administrator £23,500 - £24,500 + Mon-Fri + Training + Office Based + Company Benefits Wigan Are you an Administrator with a background in Customer Service or Account Management, looking to work for a growing contracts division within a leading medical equipment supplier, who prioritise their staff, offer leading training pathwa
Job Source: Ernest Gordon Recruitment LimitedAdecco
Chester
Job Title: Customer Services Administrator Location: Chester - a minutes walk from the train station Remuneration: £25,000 per year Contract Details: Permanent, full-time Are you a detail-oriented individual with excellent communication skills? Do you thrive in a fast-paced environment and enjoy providing exceptional service? Our client, a lead
Job Source: AdeccoAdaptable Recruitment
Liverpool
At Adaptable Recruitment we have a fantastic opportunity for a Customer Services Administrator - Telephony to join a fast growing company in the Liverpool area Salary: £23788 - to increase after probabtion 6 months FTC - with potential to go permanent Fully office based: discussion over hybrid working after training Working hours: 35 hours
Job Source: Adaptable RecruitmentSearch
Bootle
E-Commerce Customer Service Administrator Location: Liverpool / Hybrid Remote Salary: £25,000 Contract: Full time, Permanent My client is looking to recruit a Customer Service Administrator to work out of their main office in Bootle, Liverpool. The job will initially be office based but will then offer the opportunity to work from home on a hybr
Job Source: SearchOffice Angels
Warrington
Temporary Customer Service Administrator Birchwood, Warrington Free parking on site Monday - Friday 8.30/9am-5pm Possible Hybrid Working (1 day working from home) £12.00 per hour ASAP - 3 months Are you a friendly and outgoing individual with a passion for delivering exceptional customer service? Our client, a leading company in the Construction In
Job Source: Office AngelsLiverpool
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.
EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.
Role Summary
MyCSP are currently looking for ambitious and motivated people who will join our energetic telephony-based Pension Administration team. Based in the heart of Liverpool City Centre, we are a well-established pension administrator with over 1.5 million customers across the UK. We pride ourselves on giving the very best service to all our customers and we're now hiring.
We're a pension company with a difference; 25% owned by the employees, with the remaining shares owned by our private sector partner EQ Paymaster. We focus on providing first class service to our members. You will be the first point of contact for our callers, discussing everything from joining the pension scheme to retirement and beyond.
Full training will be provided, so you'll be able to handle every call confidently and provide exceptional customer service.
The role is not sales-related but you will have realistic key performance indicators to meet. Our working hours are on a rotational basis that cover the hours of 08:30 - 17:30 Monday to Friday, which supports our commitment to a healthy work/life balance.
You'll be joining a highly engaged and dynamic organisation, which is passionate about delivering excellent customer service. You will be part of a collaborative Enquiry Centre, with constant support from experienced colleagues.
Key Responsibilities/Expectations :
Great customer service and communication skills
Excellent attention to detail
Ability to resolve members' telephone enquiries, based on a competent working knowledge of the pension schemes, gained through our in-house training programme
Excellent attendance and time-keeping
GCSE (or equivalent) Maths and English Grade C or above
Ability to form good working relationships
Applicants must have resided in the UK for at least 5 years
In return for your commitment and hard work we offer internal development opportunities coupled with a generous and competitive benefits package that includes.
28 days holiday + Bank Holidays
Buy up to 3 additional days annual leave
Annual performance related bonus
Eye Care Vouchers
Life Assurance
MyCSP Discount- 7.5% off major retailers
Possible annual dividend
Travel Season Ticket Advance Payment
Pension Scheme - matching up to 10% contribution
Scope for a more varied role as experience is gained
Are you passionate about providing excellent customer service? Are you a team player who's looking to start a career in an enthusiastic Enquiry Centre? If you've answered yes to both then please apply! We look forward to meeting you!
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
Customer Service Administrator jobs in Liverpool
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