ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Utility People
Dudley
An award-winning energy consultancy are looking for a Customer Success Manager to be responsible for nurturing and growing relationships with key stakeholders within a dedicated portfolio of customers. The Customer Success Manager is responsible for defining and delivering the success plan, part of which is to identify the customers’ needs and
Job Source: Utility PeopleAmbis Resourcing Partnership
Halesowen
Stuck in ERP support but want to do more for your customers? Do you like helping customers but you find the application support role is a bit limited. This role is working as a customer success manager for an ERP software author. You will work with the Account managers (this is not a sales role) and you will deal with customers finding out what
Job Source: Ambis Resourcing PartnershipUtility People
Redditch
Summary: We are looking for a Sustainability Reporting & Solutions Manager to join a fast-growing energy/ carbon consultancy. As the Sustainability Reporting & Solutions Manager, you will help clients meet their mandatory carbon reporting deadlines and in process help them reduce their environmental footprint. To be successful in this role you wil
Job Source: Utility PeopleLorien
west midlands, england, United Kingdom
Customer Success Manager (German Speaker) Pre IPO Unicorn SaaS Scale Up! Leadership role £80K Base + 25% Bonus (OTE = £100K+) Equity options West Midlands HQ! Onsite parking + Electronic vehicle scheme The Company You will be joining an established Software business that has just kicked off a major growth phase after recent funding. Strong prese
Job Source: LorienJonathan Lee Recruitment
Birmingham
Senior Project Manager Renewable's, Energy Systems and Innovations Competitive Salary with Excellent Benefits Package Jonathan Lee Recruitment is working with an organisation specialising in the de-carbonisation and development of energy systems, seeking an experienced Senior Project Manager to lead the delivery of innovate technical solutions to
Job Source: Jonathan Lee RecruitmentTwenty 4 Seven
Birmingham
Job Title: Strategic Finance Manager Location: South Birmingham Salary: £48,500 - £51,500 Contract Type: Permanent, full-time Twenty4Seven Education is working in partnership with a reputable secondary school in South Birmingham to recruit a Strategic Finance Manager. This is a fantastic opportunity for an experienced finance professional to play
Job Source: Twenty 4 SevenMitchell Adam
Birmingham
Overview Due to incredible growth over the last 5 years, in turn doubling the businesses size, our forward thinking Manufacturing client, pioneering sustainable energy is on the lookout for a motivated studier to join their close knit and high performing accounts team. This is a stand out opportunity for those looking to progress and be a part of
Job Source: Mitchell AdamGordon Yates Limited
Rowley Regis
Retrofit Assessment Manager Exciting leadership role in the West Midlands Fantastic career opportunity Retrofit Assessment Manager INTRODUCTION Our client is an innovative and rapidly growing provider of turn-key energy efficiency and retrofit solutions, serving both public and private sector clients and landlords across the UK. As part of that
Job Source: Gordon Yates LimitedDudley
An award-winning energy consultancy are looking for a Strategic Customer Success Manager to join their growing Customer Success team, providing an opportunity to work with a wide range of their largest clients. Reporting into the Customer Success Director, you will be responsible for managing and growing strategic customer relationships. You will play a crucial role in ensuring customer satisfaction, maximizing revenue, and identifying opportunities to expand our service offerings. If you have proven experience of managing large, strategic accounts within the energy or utility industry , we want to hear from you, apply today!
Key responsibilities:
Collaborate with your customers to develop a deep understanding of their businesses
Develop your portfolio strategy to understand customers needs, develop customer growth strategies
Collaborate with internal teams to develop proposals and presentations for upselling and cross-selling opportunities.
Monitor industry trends, competitive landscape, and market developments to stay informed about potential growth opportunities.
Analyse customer data, including energy consumption patterns and market trends to identify areas for the optimisation of sustainability and cost-saving opportunities.
Develop strategic energy management plans aligned with client objectives, government legislation, outlining recommended actions, targets, and timelines.
Work closely with internal teams, such as technical experts and product owners
Track and report key performance metrics, providing regular updates to clients on progress and achievements.
Collaborate with internal teams to negotiate contract terms and pricing strategy
Ensure timely contract renewals and proactively address any potential issues or obstacles.
Conduct contract reviews to assess compliance and identify opportunities for contract expansion or upselling.
Skills and experience required:
Proven experience in strategic customer management, or experience working with large complex customers, within the energy or utilities industry.
Demonstrated ability to build and maintain strong client relationships.
Strong analytical and problem-solving abilities.
Proficiency in analysing data and utilizing software tools for reporting.
Results-oriented mindset with a focus on achieving targets and delivering exceptional customer service.
Knowledge of energy management, sustainability/energy consulting, and regulatory compliance is desirable.
Ref: 14745
Role: Strategic Customer Success Manager - Net Zero
Location: Hybrid - Dudley
Salary: £competitive + 50% OTE
Strategic Customer Success Manager - Net Zero jobs in Dudley
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.