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Howells Recruitment
Dartford
Customer Service Planner - Social Housing Repairs & Maintenance Based in Dartford (must drive due to office location) Full time, permanent £24,500 - £26,500 per annum Are you an experienced Planner / Scheduler? If so, we may be able to help you! Here at Howells, we are working with a leading UK contractor to find an experienced and proactive Rep
Job Source: Howells RecruitmentHowells Solutions Limited
Dartford
Customer Service Planner - Social Housing Repairs & Maintenance Based in Dartford (must drive due to office location) Full time, permanent £24,500 - £26,500 per annum Are you an experienced Planner / Scheduler? If so, we may be able to help you! Here at Howells, we are working with a leading UK contractor to find an experienced and proactive Repa
Job Source: Howells Solutions LimitedHays Specialist Recruitment Limited
Dartford
Your new company This organisation is a leading British construction company. They deliver construction and regeneration services across the UK for both public and private sectors. They have a well-defined set of core values, and they consistently exceed their stakeholders' expectations. Your new role As the Customer Service Planner, you will mana
Job Source: Hays Specialist Recruitment LimitedMorgan Sindall Property Services
London
Permanent - Full Time 42½ Hours We are looking to recruit a Customer Service Planner to join our team at our Goldney Road Hub. About the Role Joining our team, you’ll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our co
Job Source: Morgan Sindall Property ServicesReed
Harrow
Job Description: Job Title: Customer SerDepartment: Customer Engagement £25,000 per annum basic salary + 20% discretionary bonus based on the achievement of KPI's Scope of Role: Working within a busy environment, you will be responsible for handling outbound calls and written communications, which must be approached in a polite and efficient wa
Job Source: ReedReed
Harrow
Job Description: Job Title: Customer SerDepartment: Customer Engagement £25,000 per annum basic salary + 20% discretionary bonus based on the achievement of KPI's Scope of Role: Working within a busy environment, you will be responsible for handling outbound calls and written communications, which must be approached in a polite and efficient wa
Job Source: ReedLNJ Recruitment
Staines
Customer Service Advisor - £20,000 to £26,000 D.O.E - Staines As an Insurance Advisor, you’ll be a key point of contact within your branch. Whether your day-to-day involves building rapport with new clients, or maintaining existing accounts, you’ll provide great client service, be a great listener and help people get the desired outcome. As you e
Job Source: LNJ RecruitmentRandstad Construction & Property
London
My main contractor client is after a motivated and keen Planner to join their team on a new project in West London. Committed to innovation and excellence, they have been appointed as the main contractor to deliver a large data centre and are therefore growing their planning team. This is a fantastic opportunity for someone with foundational exper
Job Source: Randstad Construction & PropertyLondon
Permanent - Full Time
About the Role
Joining our team, you’ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email.
Using our MSi system, you’ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.
About You
Candidates must have strong planning and scheduling skills, ideally obtained within a Social Housing or Contractor repairs environment. You will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. Along with excellent customer service skills, you will have previous experience dealing with high volumes of calls and customer repair related enquiries.
Benefits
26 Days Holiday & Bank Hols
Enhanced Pension Plan
Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
Life Assurance & Accident Cover
Share Save
Enhanced Maternity & Paternity Pay
Work Perks Discounts & Vouchers
Buy & Sell Holiday
Flexible Working & Flexible Bank Holidays
Cycle to Work
Volunteering (2 days paid)
Learning & Development Opportunities
Extensive Wellbeing Support, including EAP
Loyalty & Values Awards
Funded Professional Subscription
Eye Care Vouchers
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.
With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.
Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.
MSPS are proud to support the resettlement of armed forces personnel
Please refer to full job description upon completing your application.
Customer Service Planner jobs in London
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