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Senitor Associates
Tyne and wear, England, United Kingdom
IT Service Desk Analyst - £20 – 25k – Newcastle Upon Tyne An established client of ours in the professional services sector are looking for an IT Service desk analyst to join their internal IT department, on a permanent basis. Joining a team and reporting to the Head of IT, the successful candidate will respond to issues related to hardware, softwa
Job Source: Senitor AssociatesSenitor Associates
Tyne and Wear
Job DescriptionIT Service Desk Analyst - £20 – 25k – Newcastle Upon TyneAn established client of ours in the professional services sector are looking for an IT Service desk analyst to join their internal IT department, on a permanent basis. Joining a team and reporting to the Head of IT, the successful candidate will respond to issues related to ha
Job Source: Senitor AssociatesLatcom Plc
Newcastle Upon Tyne
3rd Line IT Support Engineer. My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rd line role. Client will offer training, pay for course/certifications and progression! Salary: £30k-£35k + Training + Progression + Benefits This role offers hybrid working dep
Job Source: Latcom PlcAd Warrior Ltd
Gateshead
Support Services and Database Officer Location: Gateshead Salary: £31,000 per annumOur client is the charity that’s committed to enabling people with disabilities to live the life they want to lead. They work to change what is unliveable, helping peo...
Job Source: Ad Warrior LtdNigel Wright Recruitment
Sunderland
THE OPPORTUNITY I am delighted to be partnering one of the region’s leading and growing wealth management advisors in the search for a Senior IT Support Engineer. Bridging the gap between 2nd line service desk support and infrastructure team you'll serve as an escalation point to the service desk team. This is a business who offer progression oppo
Job Source: Nigel Wright RecruitmentCareers Plus
newcastle upon tyne, england, United Kingdom
We are seeking a skilled Service Desk Analyst to join a client's dedicated team. The ideal candidate will possess excellent communication skills, technical proficiency, and a passion for delivering outstanding customer service. As a Service Desk Analyst, you will be responsible for diagnosing and resolving technical issues, providing timely assista
Job Source: Careers PlusOffice Angels
Newcastle Upon Tyne
Are you a customer service superstar with a passion for administration? Are you looking for a temporary position where you can put your skills to use and make a difference? We have an exciting opportunity for you! Our client, a dynamic and forward-thinking organisation, is seeking a Service Desk Assistant to join their team for a 2-month contract.
Job Source: Office AngelsOffice Angels
Newcastle upon Tyne
Are you a customer service superstar with a passion for administration? Are you looking for a temporary position where you can put your skills to use and make a difference? We have an exciting opportunity for you! Our client, a dynamic and forward-thinking organisation, is seeking a Service Desk Assistant to join their team for a 2-month contract.
Job Source: Office AngelsGateshead
3rd Line IT Support Technician Gateshead (Newcastle) £30,000 - £45,000
Are you an experienced IT professional looking for a challenging role in a dynamic environment? Join our client, a leading Managed Service Provider, as a 3rd-line IT Support Engineer in the vibrant city of Newcastle. As a 3rd Line IT Support Engineer, you will play a crucial role in ensuring the seamless operation of their clients' IT environments. You will be responsible for providing advanced technical support, and troubleshooting complex issues.
Day-to-Day:
Act as a senior point of contact for escalated technical issues from 1st and 2nd line support.
Diagnose and resolve complex hardware, software, and networking issues.
Provide expert-level support for Windows Server, Active Directory, and other enterprise-level technologies.
Collaborate with clients to understand their business needs and recommend strategic IT solutions.
Contribute to the planning and execution of IT projects, including migrations and upgrades.
Tech Stack:
Proven experience in a 3rd line IT support role within an MSP environment.
In-depth knowledge of Windows Server, Active Directory, and virtualization technologies (VMware/Hyper-V).
Strong networking skills, including experience with routers, switches, and firewalls.
Relevant IT certifications (e.g., MCSE, VMware Certified Professional) are advantageous.
Excellent communication and problem-solving skills.
Benefits:
Opportunities for professional development and certifications.
A supportive and inclusive work environment.
Exposure to a diverse range of IT projects.
A total of 31 days paid annual leave.
If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639. or @ Darcey . obyrne @ intechnologygroup . com.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
3rd Line IT Support Technician jobs in Gateshead
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