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Nine Twenty
Glasgow
Please note that this role is an initial 12 FTC ** Role Purpose: To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities: * To provide high quality second line
Job Source: Nine TwentyRealise Recruitment
Castlecary, North Lanarkshire
Service Desk Support Administrator From £25,000, negotiable We are looking for a suitably experienced person for a Service Desk Manager position with our client in Cumbernauld. In this role you would be supporting and maintaining a growing list of customers and proactively working with them and your engineering colleagues to successfully resolve
Job Source: Realise RecruitmentErnest Gordon Recruitment Limited
Kilmarnock
Graduate 1st Line IT Support ( MSP ) Kilmarnock £22,000 to £25,000 + Training + Company Benefits + Progression Are you a graduate 1st Line IT Support Engineer? Are you looking for the opportunity to progress your career within a well-established MSP who work with very high quality tech in high end sectors focusing on employee career progres
Job Source: Ernest Gordon Recruitment LimitedErnest Gordon Recruitment Limited
Kilmarnock
Junior 1st Line IT Support ( MSP ) Kilmarnock £22,000 to £25,000 + Training + Company Benefits + Progression Are you a Junior 1st Line IT Support Engineer? Are you looking for the opportunity to progress your career within a well-established MSP who work with very high quality tech in high end sectors focusing on employee career progression
Job Source: Ernest Gordon Recruitment LimitedErnest Gordon Recruitment
Kilmarnock
Graduate 1st Line IT Support ( MSP ) Kilmarnock £22,000 to £25,000 + Training + Company Benefits + Progression Are you a graduate 1st Line IT Support Engineer? Are you looking for the opportunity to progress your career within a well-established MSP who work with very high quality tech in high end sectors focusing on employee career progres
Job Source: Ernest Gordon RecruitmentIn Technology Group
Glasgow
2nd Line Service Desk Engineer Glasgow/Hybrid £25,000 - £30,000 We're partnering with a Scottish-owned Managed Service Provider providing top-level services to clients in the Glasgow region. With a commitment to innovation, our client is seeking a skilled 2nd Line Service Desk Engineer to join their team. As a 2nd Line Service Desk Engineer, you'l
Job Source: In Technology GroupIn Technology Group Limited
Glasgow
2nd Line Service Desk Engineer Glasgow/Hybrid £25,000 - £30,000 We're partnering with a Scottish-owned Managed Service Provider providing top-level services to clients in the Glasgow region. With a commitment to innovation, our client is seeking a skilled 2nd Line Service Desk Engineer to join their team. As a 2nd Line Service Desk Engineer, you
Job Source: In Technology Group LimitedKey and Community Lifestyles
Glasgow
Reference: SWR/GLA/6101 Location: Glasgow Hours: up to 35 Salary: Hourly Rate: £12 *Pay Award Pending* Induction Rate: £12 Relief Support Workers Hourly Rate: £12 Sleepover Hourly Rate: £12 Being a support worker is a role where you can make every day matter. It's a job with challenges that make your heart beat faster, where you can give somethi
Job Source: Key and Community LifestylesSouth East
£ 30000 - 35000/annum
IT Support Officer (1st / 2nd Line Support) £c30-35k+ Benefits
South East ABJ6998
PERMANENT
MUST HAVE OWN transport
As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, including desktops, laptops, mobile devices, printers, telephone system and other endpoint devices.
Onsite
Key Responsibilities
* Installing, configuring and maintaining Windows 10 and Windows 11 desktop environment.
* Provide 1st and 2nd line IT support for users via the IT Service Desk.
* Support end users in a physical and virtualised (VMWare) environment.
* Configuration & installation of hardware & software for desktop and mobile devices.
* Ensure all communication systems provide a seamless service and aim to resolve incidents as promptly as possible.
* Administer user accounts on AD and Exchange, as well as amending and maintaining permissions across file storage to ensure security levels and access to restricted and confidential information is set appropriately.
* Flexibility to travel when needed between locations and remote support of other offices.
* Support the existing Enterprise messaging (Microsoft Exchange) & unified communication systems (Mitel).
* Carry out any reasonable duties as identified by your line manager or team leader
* Positively represent the company to our customers...
IT Support Officer (1st / 2nd Line Support) jobs in South East
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