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Experis UK
Belfast, Northern Ireland, United Kingdom
Technical Support Engineer – Belfast We are on the lookout for a Technical Support Engineer to join a Global Tech Organisations in their Customer Success Team to work alongside their Technical Experts to support clients and offer an amazing experience. Technical experience is focused around Sharepoint , Teams or O365. This teams focused is o
Job Source: Experis UKClearCourse
Belfast
Company description: ClearCourse Job description: Are you an experiencedTechnical Services Engineer with exceptional interpersonal and communication skills who can think logically to solve problems? As aTechnical Services Engineer at BlueZinc, part of CearCourse, you will be responsible for logging and addressing tickets, maintaining detailed recor
Job Source: ClearCourseImpact Search
Belfast, Northern Ireland, United Kingdom
Level 3 Technical Services Engineer This is a fantastic opportunity to join a great locally owned Managed Service and Cyber Security company with a friendly, professional, and energetic culture. They offer an opportunity to work on a wide range of best-of-breed Network, Infrastructure and Cloud technologies and be part of a rapidly growing busine
Job Source: Impact SearchLucera Financial Infrastructures
Belfast, Northern Ireland, United Kingdom
About Us Lucera® is a New York based firm wholly owned by BGC Partners Inc. (NASDAQ: BGCP), a leading global financial services firm. We provide best in-class on-demand co-located infrastructure and connectivity, priced on a month-to-month basis, offering a compelling solution to businesses looking to lower expenses and reduce operational overhea
Job Source: Lucera Financial InfrastructuresHays
lisburn, northern ireland, United Kingdom
Technical Inspector Lisburn, Northern Ireland Purpose of the job To undertake and manage Professional and Technical Inspections in their area of expertise and provide Technical advice and support to site teams, DIO and customers. Develop collaborative relationships with stake holders in order to deliver mutually satisfactory solutions / outcomes.
Job Source: HaysNet-Worx (2001) Limited
Belfast
Technical Sales Executive Belfast £Competitive Salary Hours of Work: Monday - Thursday 8am - 5pm Friday 8am - 4pm Are you an?organised proactive technical person?with?experience?working in the?HVAC industry?(Air movement experience). Our client has a great opportunity for a?Technical Sales Coordinator to join their team in Belfast! Within this
Job Source: Net-Worx (2001) LimitedExperis
Belfast, Northern Ireland, United Kingdom
Customer Support Specialist, Service Desk Analyst £32-38k + Benefits 18 month contract 2 days a week on site in Belfast (BT1) Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providi
Job Source: ExperisEnexa Partners
Belfast, Northern Ireland, United Kingdom
Engineer (Tariffs and Imperfections) Job Type: Permanent Full-Time Remote Work Option: Hybrid Category: Engineering Location: Belfast, County Antrim, United Kingdom Our client are the people behind Northern Ireland’s electricity grid . They operate the NI power system with world leading levels of variable asynchronous renewable generation
Job Source: Enexa PartnersBelfast, Northern Ireland, United Kingdom
2nd Line Technical Support | Belfast (Hybrid) | 18 Month Contract | £30,000 Equivalent Salary
Experis recruitment have partnered with a Global Tech Giant to recruit multiple Technical 2nd Line Support Engineers in a customer-facing role.
The successful candidate will be responsible for the strategy, design, and implementation of the end-to-end customer experience for our client. This is part of an exciting journey for our client who are looking to build a new support function out of their Belfast office.
Our client sees support engineers as a frontline technical resource for their customers, you will be expected to deliver exceptional customer service whilst also taking the opportunity to up-skill yourself technically and personally.
Key Responsibilities:
Responsible for the customer support experience.
Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams.
Identify cases that require escalation.
Create and maintain incident management requests to product group/engineering group.
Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer experience.
Provide ramp activities, knowledge sharing, technical coaching and mentoring.
Drive technical collaboration & engagement.
Lead or participate in building communities with peer delivery roles.
Key Experience Required:
Previous experience in a technical support role.
Knowledge and demonstrated technical proficiency in SharePoint or Microsoft Teams.
Support experience investigating complex Microsoft 365 issues relating to performance, administration, site configuration and customization.
General understanding of Microsoft 365 administration principles.
Knowledge of Microsoft security compliance and identity fundamentals.
Good general networking knowledge including DNS, TCP/IP, Sub-netting.
Experience of web standards and technologies eg. HTTP, JavaScript, CSS, XML.
Nice to Have:
MCSE/MCSD Certifications.
Customer handling experience on technical issues.
Ability to work through ambiguity and independently.
Benefits:
Annual leave.
Pension.
If you feel you are suitable for this position, please apply with an up to date CV.
Technical Support Engineer jobs in Belfast, Northern Ireland, United Kingdom
ⓘ There was an unexpected error processing your request.
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