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Brook Street UK
Belfast
Brook Street Recruitment is recruiting a team leader on behalf of our call centre client Key Responsibilities Support and promote the delivery of a 'one team' approach by living and acting as a role model for the company vision and values Create a positive culture within your team that delivers positive customer outcomes through strong levels of
Job Source: Brook Street UKBrook Street
Belfast
Brook Street Recruitment is recruiting a team leader on behalf of our call centre client Key Responsibilities Support and promote the delivery of a "one team" approach by living and acting as a role model for the company vision and values Create a positive culture within your team that delivers positive customer outcomes through strong levels of
Job Source: Brook StreetCCA Recruitment Group
Kilmarnock
We are seeking a driven and people-focused Team Manager to join our Kilmarnock based client. You will lead and support a team dedicated to delivering outstanding customer interactions and performance within a FCA regulated environment. The ideal candidate will possess strong leadership skills, a proactive attitude, and a track record of success in
Job Source: CCA Recruitment GroupSuits Me Limited
Manchester
Call Centre Manager Suits Me Limited Office based, Manchester City Centre M3 2LF £35,500 per year + opportunity to earn good bonus. Benefits: 6 weeks paid holiday + bank holidays, performance bonus, company pension scheme. Exciting opportunities for career growth and advancement within the company. Job Type: full-time, permanent We are seeking an
Job Source: Suits Me LimitedKenneth Brian Associates Limited
Sutton
Customer Service Executive - £24,000 Kenneth Brian Associates are working with a well known organisation based in Sutton, who are looking for Contact Centre Agents to join their buzzy team! This is very different to the average Contact Centre role; you will be handling incoming calls and taking information, asking questions to ensure high quality o
Job Source: Kenneth Brian Associates LimitedAspire Defence Services Ltd
Tidworth
Do you have a passion for delivering quality customer service? Are you a natural leader that has a talent for inspiring teams? As the Call Centre Manager, you will be the driving force behind the team, ensuring the achievement of KPIs and meeting the needs of both our internal and external customers. Your role will involve the adaptation and devel
Job Source: Aspire Defence Services LtdCCR Recruitment Group
Romford
Call Monitoring Agent / Call Centre Location: Romford Salary: Up to £26,000 (plus excellent benefits package) Hours: Monday - Friday 40 hour working week Our client is a fast-growing specialist in their field - they are currently in search for a strong Quality Assurance Officer who can bring their skills to the team and grow within the company. You
Job Source: CCR Recruitment GroupLSH Auto - Mercedes Benz
stockport
We have a great opportunity for a Contact Centre Agent to join our Customer Experience Centre, based in our flagship dealership in Stockport. This is a full-time role, office based. Hours 40 Monday - Saturday (rota) Salary £24,232 Plus OTE Bonus Benefits: Colleague Referral Scheme (£500 - £1000) A range of Mercedes Benz training and leadership prog
Job Source: LSH Auto - Mercedes BenzEdgware
Are you an experience Call Centre Agent looking for an exciting and new opportunity?
Would you like to work with a friendly and ambitious team?
OA are currently recruiting for a Call Centre Team Lead to join a reputable business that has a portfolio of clients across FMCG, Financial Services and leading brands. This role will be based in their Edgware offices on a temporary to permanent basis .
Hours: (40 hours per week across their shifts between opening hours)
Monday – Friday – 8am – 9pm
Saturday – 8am – 7pm
Sunday – 9am – 6pm
Role Responsibilities:
Manage and lead a team of customer service agents, working across multiple campaigns to ensure best in class service
Mentoring team members to upskill their performance and overall career development
Provide regular business updates and internal training when necessary
Support with internal recruitment and hiring to scale the team as the business looks to grow
Report on weekly performance, KPIs and monitor any absence
Requirements:
Previous call centre experience is essential for this position
Ability to work in a fast-paced environment, whilst supporting internal team members in the role
Strong communication skills and the ability to provide excellent customer service to all clients
Able to take ownership of team queries and offer constructive feedback to ensure all KPIs are met
Flexibility with the different shift patterns as per business requirements
If you are interested in this position please apply online or email
Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract and permanent placements. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website.
Call Centre Team Leader jobs in Edgware
ⓘ There was an unexpected error processing your request.
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