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Blues Point Inc.
Coalville, England, United Kingdom
IT Service Desk Analyst Our client is looking for an IT service desk analyst to join their team based near Coalville/Ashby, Leicestershire. This is a great opportunity to join an organisation with a commitment to investing in their people, offering a great career opportunity to advance within IT. The Service Desk Analyst is the ‘face’ of the IT t
Job Source: Blues Point Inc.Klickstarters
Derby, England, United Kingdom
Service Desk Analyst We are a leading manufacturing company based in the UK. We provide materials and services to customers and committed to delivering excellent customer service. We are seeking a talented First Line Service Desk Analyst to join our IT team. First Line IT Support Based Derby Handling incoming support via phone, email and chat Res
Job Source: KlickstartersSearchability
Derby
Service Desk Analyst We are a leading manufacturing company based in the UK. We provide materials and services to customers and committed to delivering excellent customer service. We are seeking a talented First Line Service Desk Analyst to join our IT team. First Line IT Support Based Derby Handling incoming support via phone, email and chat Resol
Job Source: SearchabilitySurvey Express Services
Hinckley
Job Title: Senior Hire Controller Location: Hinckley Salary: £27,000 - £32,000 per year Job Type: Full-time, Permanent. Monday-Friday, no weekends required About Us: Survey Express Services have over 45 years' experience in the industry. Working closely with all the leading manufacturers, we continue to invest in training and equipment for both
Job Source: Survey Express ServicesSurvey Express Services
Hinckley
Job Title: Senior Hire Controller Location: Hinckley Salary: £27,000 - £32,000 per year Job Type: Full-time, Permanent. Monday-Friday, no weekends required About Us: Survey Express Services have over 45 years' experience in the industry. Working closely with all the leading manufacturers, we continue to invest in training and equipment for both
Job Source: Survey Express ServicesOEC
Dunton
Job Description About OEC Since the year 2000, OEC has grown globally to more than 1,400 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions. Job Summary Data Analyst- Advanced Service Rele
Job Source: OECOEC
Dunton, England, United Kingdom
About OEC Since the year 2000, OEC has grown globally to more than 1,400 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions. Job Summary Data Analyst- Advanced Service Release has a responsibi
Job Source: OECHAYS
Nottingham
Job Description First Line Analyst First Line Analyst Rate£ 15.22/HrLocationPheonix House Colliers Way, Pheonx Business park - Nottingham NG8 6AT Contract 3 Months Job Description:FG FLA 27am-7pm shift Rota:07:00 – 15:3007:30 – 16:0008:00 – 16:3008:30 - 17:0009:00 – 17:3010:30 – 19:00 Day to day duties and expectations Call taking across multip
Job Source: HAYSLoughborough
Do you have a passion for providing first class customer service within a service desk environment?
Here at Saint-Gobain Digital, we're looking for a Service Desk Analyst to join our team.
This is a permanent role, working hours 36.25 hrs per week. Based in East Leake, Loughborough on a hybrid basis.
The Service Desk function provides first line support for all colleagues within Saint-Gobain UK & Ireland businesses. Service Desk analysts handle application issues, communication, and hardware queries from all levels of the business and are the first point of contact for our colleagues across Saint-Gobain for IT queries.
What will I be doing :
Providing an efficient, personalised support service to our business users.
Ensuring that work is correctly prioritised and actioned to meet fixed business service levels agreements and deadlines.
Actioning tickets promptly, in a professional service led manner.
Wherever possible resolving and closing tickets at the first point of contact.
Able to remain calm, focussed and professional.
Undertake duties in a manner compliant with the Saint-Gobain general principles of conduct and action.
What do I need to be successful:
Experience of 1st line IT support or equivalent
Excellent customer service skills
Experience of troubleshooting queries in areas such as Windows, MS Office and hardware faults.
Experience of a ticket logging system
A strong analytical & troubleshooting ability
Experience of user / customer support.
Excellent communication and people handling skills.
What's on offer:
A competitive salary + bonus
33 days holidays -increasing with service
Pension - 4% contribution increasing with service.
Life Assurance - 2 x salary / 4 x salary in pension scheme
Share options - Monthly scheme buy 4 get 1 free
Staff Discount - Across Saint-Gobain brands
About UsSaint Gobain was established in the year 1665 and have grown to employ 179,000 people, with over 100 different nationalities working with us in 76 countries. This really helps us in our corporate and social responsibilities in helping us with our purpose which is to "make the world a better home" and specifically contribute to our target of zero carbon by 2050.
As a business, Saint-Gobain designs, manufactures, and distributes materials and solutions that have a positive impact on each of us and provide wellbeing, quality of life and performance, all while caring for the planet. Our materials and solutions can be found everywhere in our living places and in daily life, in buildings, transportation, infrastructure and in many industrial applications. They provide comfort, performance and safety while addressing the challenges of sustainable construction, resource efficiency and climate change.
Are Saint-Gobain Inclusive employer?We're working hard to be, and we're keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you!
We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.
And what about flexibility?The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role. We can't guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen.
Service Desk Analyst jobs in Loughborough
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