Credit Controller
Leeds
Reed Accountancy are proud to be working with a company based in Leeds who are recruiting a Credit Controller to join their team. This is a full-time and permanent opportunity to support the collection of processing and fees due for work. You will be working with the fees team/finance team and have shared responsibility for the daily working of collection fees. Location: Leeds City Centre Salary: £23K-£25K Working Hours: 8:30am-5pm or 9am-5:30pm
Duties and Responsibilities:
Collect outstanding fees from clients, following up overdue invoices
Collect fees directly requested by members
Assist the Senior Credit Controller with managing key client accounts and ensuring timely collection of outstanding fees
Manage the daily fees inbox, actioning incoming fee queries and collection requests
Request updates on the states of Cases Funded Agreements (CFA’s) and Private Pay to ensure timely billing
Address client payments with professionalism and manage the escalation process for unresolved client queries
Work towards achieving individual and team monthly targets for fee collection
Produce aged debt reports and payment summaries for members
Generate and provide clients with statements of accounts and copies of fee notes
You will need to demonstrate:
Excellent communication and interpersonal skills
Ability to build report with clients whilst maintaining a firm approach to collections
Meticulous attention to detail
Strong organizational skills and ability to prioritize workload effectively
Ability to work independently and as part of a team
Ability to manage pressure and meet deadlines
Minimum 2 years’ experience in a credit control, administration or customer facing services role
Benefits:
22 days holiday + bank holidays
Extra day off on your birthday
Day out in the community
Potential for Christmas bonus
Whole company party
Staff Christmas party
Monthly Head of Chamber award
Season ticket loan
Payday sandwiches