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Allegiance Group
Northampton, England, United Kingdom
2nd Line Support Engineer My client, a specialist communications and managed service provider, are currently looking for a 2nd Line Support Engineer to join their growing team! As a 2nd Line Support Technician, you will be responsible for the ongoing support and maintenance of their clients' IT, telephony, and connection infrastructure. You will
Job Source: Allegiance GroupTechNET IT Recruitment Ltd
milton keynes, england, United Kingdom
System Support Technician Milton Keynes | On-site Up to £30,000 DOE A System Support Technician is required to join a passionate IT Managed Service Provider in the education sector. You will be part of a supportive and friendly team with ambitious growth plans, they offer excellent career development opportunities, structured CPD, and a rewarding
Job Source: TechNET IT Recruitment LtdTate
Milton Keynes
IT Service Desk Support Full time, office-based role Up to £28,000 plus 20% shift allowance and excellent benefits. As Service Desk Operator, you will be working for a global organisation, assisting with the roll out of network equipment across various customer sites in the UK and Europe. The role primarily involves the receipt of incident notifica
Job Source: TateChapman Tate Associates
Northampton, England, United Kingdom
Job Title: IT Service Manager Location: Holborn Salary: Up to £75,000 per annum Employment Type: Full-time PLEASE NOTE – NO SPONSORSHIP IS AVAILABLE FOR THIS ROLE Key Areas – Google Workspace, ITIL, JIRA, Framework, Transformation, Projects, Management, Direct Reports, Indirect Reports, SLAs, Agreements, Contracts. Technology, Venders, Suppliers,
Job Source: Chapman Tate AssociatesIngram Micro
Milton Keynes
It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Do you crave the creativity and freedom of a startup but the stability of a large, established company? Are you seeking the autonomy to take risks, make decisions and drive business success? Do you want to accelerate your career to the next level? In
Job Source: Ingram MicroThe ONE Group Ltd
Silverstone, England, United Kingdom
IT Support Technician – Networks Unique opportunity for an IT support technician to join an historic motorsport and events business based at the racetrack in Silverstone. No experience required and this could be a first role out of education, alternatively it could suit an existing L1 support specialist looking to kick on and further specialise in
Job Source: The ONE Group LtdAllegiance Technology
Northampton
2nd Line Support Engineer My client, a specialist communications and managed service provider, are currently looking for a 2nd Line Support Engineer to join their growing team! As a 2nd Line Support Technician, you will be responsible for the ongoing support and maintenance of their clients' IT, telephony, and connection infrastructure. You will be
Job Source: Allegiance TechnologyButler Rose
Bicester
Butler Rose is looking for a proactive and customer-focused IT Support Technician to join a friendly team to provide 1st and 2nd line IT support. The successful candidate will offer excellent customer service on various computer applications and platforms. You will troubleshoot issues, provide advice on appropriate actions, and assist with general
Job Source: Butler Rosemilton keynes, england, United Kingdom
IT Support Manager
Franchise Brands
Location – Milton Keynes
Full time permanent
Salary £45-60K DOE + benefits
Office Based
We are looking for an experienced IT Support Manager for our business, Franchise Brands.
Franchise Brands is an international, multi-brand franchisor focused on building market-leading businesses primarily via a franchise model. The Group currently has a combined network of over 625 franchisees across seven brands in the UK, North America and Europe.
We own several market-leading brands with established trading histories: Metro Rod, Metro Plumb, Willow Pumps, Filta, and more recently, Pirtek in Europe - all of which benefit from the Group’s central support services, in particular; Franchise Support, National Sales / Account Management, Information Technology, Marketing, Finance, Recruitment and HR.
What does it entail?
This is predominantly an office based role at our IT Head Office based in Milton Keynes.
Working across the entire Franchise Brands group the role will be primarily responsible for managing the IT support and helpdesk function within the business. Overseeing our security and auditing processes to ensure permissions are assigned as and only when necessary.
There are large periods of large change coming for the IT department so the successful candidate will be able to deal with multi-tasking and potential issues coming from rapid change.
Key responsibilities and accountabilities:
Managing the support and helpdesk function across the group
Ownership of processes ie starters, leavers, and movers
IT System maintenance and support
Asset management
Support team management and development
Data protection and backups
Responsibility of assigning privileged rights and access
What IT experience are we looking for?
The ideal candidate will be experienced in IT support and people management. Motivation and development of the team will be critical as is providing a high level of internal IT support across the business.
The successful candidate will be able to analyse and improve processes as well as suggesting and creating new processes not already in place. The functional management requirements are the most important part of the position and a reasonable knowledge of IT systems are needed, however stronger technical or hands on skills are a distinct advantage.
Essential:
Excellent leadership and communication skills and ability to engage stakeholders
Technical awareness of IT systems, hardware, and software
Experienced in handling business critical IT issues and prioritising workloads across a team.
Positive approach to rapid change and sometimes
Ability to establish best practices and analyse, improve and create IT support processes
Monitoring and reporting of IT issues, routine functions, and logs
Adaptivity and proactivity to challenge across changing IT landscapes
A security focused approach
Desirable:
IT networking and security protocols
Project management experience
Development and training people skills
Higher levels of knowledge and IT related qualifications
Benefits
25 days annual leave – plus bank holidays;
Royal London, Company Pension;
Group Life Assurance;
Additional Paid Leave / Special Leave;
Cycle to Work Scheme;
Company Events;
Laptop / Company Mobile;
Hybrid Working / occasional homeworking;
Travel subsidy / mileage;
Free Eye Tests / Subsidy for Glasses;
Electric Car Leasing Scheme;
Electric Car Charging Points;
Free Standard Parking;
Employee Assistance Programme;
Occupational Health Support;
Employee Discounts Platform;
Commitment to Career Progression, Training, Learning and Development.
IT Support Manager jobs in milton keynes, england, United Kingdom
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