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Clearwater Analytics
Edinburgh, Scotland, United Kingdom
Job Summary: Client Servicing Associates are responsible for delivering top-notch operational support and fostering strong relationships with Clearwater's global clients. They excel in addressing inquiries related to investment and accounting matters, serving as a vital link between clients and internal teams. These Associates play a pivotal role
Job Source: Clearwater AnalyticsRMK Talent Solutions - 0131 220 9041
Linlithgow, Scotland, United Kingdom
Position: Client Service Executive (hybrid) If you are passionate about exceptional client service and have an eye for detail, then we would like to hear from you. Due to our continued success, we are growing our team and seek a talented client support executive whose primary responsibility is taking charge on all existing client communication and
Job Source: RMK Talent Solutions - 0131 220 9041Search
North Berwick
Customer Service ConsultantOur client who are one of the biggest building societies in the UK are looking to recruit a Customer Service Consultant for their Branch in North Berwick on a full time permanent basis ASAP.Do you want to be part of a great place to work, bringing with you new ideas on how they can keep customers at the heart of what they
Job Source: SearchClearwater Analytics
Edinburgh, Scotland, United Kingdom
Job Summary: The Professional Services division is responsible for delivery of change/transformation/advisory services to existing clients on Clearwater’s SaaS platform. We work in conjunction with Client Services to identify opportunities around value-added services to steady state clients and implement change projects for our clients. A Professi
Job Source: Clearwater AnalyticsPublic Practice Recruitment Ltd
Edinburgh
Client Manager Job Vacancy? Are you an experienced Client Manager who would love to work with a highly regarded firm in Edinburgh? Enjoying stable growth, this reputable firm is looking for a hands-on candidate who can hit the ground running to support a diverse, loyal, and growing client portfolio. We’re looking for someone who is ACCA qualified
Job Source: Public Practice Recruitment LtdVersion 1
Edinburgh, Scotland, United Kingdom
Company Description Version 1 has celebrated over 28 years in the IT industry and we continue to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting ho
Job Source: Version 1Head Resourcing
Edinburgh
Head Resourcing are recruiting for a consultant on behalf of a non for profit company based in Edinburgh or Inverness. They're a charity who provide services and advice to help homeowners and businesses make their properties more energy efficient. The Consultant will project manage a variety of jobs, maintaining strong client relationships, alloca
Job Source: Head ResourcingHead Resourcing
Edinburgh
Head Resourcing are recruiting for a consultant on behalf of a non for profit company based in Edinburgh or Inverness. They're a charity who provide services and advice to help homeowners and businesses make their properties more energy efficient. The Consultant will project manage a variety of jobs, maintaining strong client relationships, allocat
Job Source: Head ResourcingEdinburgh, Scotland, United Kingdom
Who We Are
Magnit is the evolution of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit’s integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.
About the Role
Client Services Consultant (CSC) is responsible for the efficient delivery of Magnit’s services to our clients. This position will work closely with vendors (panel suppliers), client hiring managers and cross-functional teams, utilizing WAND as the VMS to ensure smooth service delivery.
What You Will Do
• CSC is responsible for the day-to-day delivery of Magnit’s products/services
• The CSC must maintain quality client service and day to day operations with a focus on meeting contractual deliverables and ensuring an effective and proactive communication with internal/external stakeholders
• The CSC scope of responsibilities covers multiple business verticals (professional, IT, payroll, etc.) over multiple EMEA countries (our client is a large multinational with a global footprint)
• Implement new processes or enhance current processes to strengthen efficiencies
• Embrace a continuous improvement and consultative approach to continually add value to our community of hiring managers for an optimal customer experience
• Maintain an updated SOP “Standard Operating Procedures” for day-to-day procedures so that operations functions efficiently
For Staffing requirements:
• Facilitate the fulfillment of temporary requisitions through WAND system and efficiently manage the relationship/interaction of staffing suppliers and hiring managers
• Proactively meet with hiring managers to qualify requisitions and convey relevant information to approved suppliers to empower them for success
• Anticipate, resolve and follow- through, in a timely manner, all issues related to the worker, manager and staffing supplier
For Payroll requirements:
• Ensure required screenings and pre-employment checks take place in line with client requirements, conduct orientation for all new workers; maintain accurate and complete WAND records
• Handle critical Employee Relations issues, requesting support and guidance as required
• Anticipate, resolve and follow-through, in a timely manner, all issues related to the worker
• Escalate to your direct leadership any serious issues that may jeopardize Magnit’s position with the client or staffing supplier, or issues that require the involvement of senior Magnit resources.
What You Will Need
• 3+ years of experience working in a relevant area such as staffing industry operations, MSP or an internal HR/recruiting position
• A customer-oriented, self-motivated critical thinker with a “Can-Do” attitude!
• Strong communication skills (verbal and written) with the ability to connect effectively across all layers of the organization in both a face to face and remote working environment
• Fluent in English and ideally in another European language (German, French, Spanish, Italian) at a professional business level
• Bachelor’s degree in a relevant field (HR will be a plus)
What Magnit will Offer You
At Magnit, you’ll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You’ll work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails! Magnit will offer you a competitive benefits package, including a great PTO package, medical, dental, and vision coverage, retirement planning, as well as discounts and perks for tickets, travel, merchandise and more! Magnit encourages employees to participate in giving back, and we will match employee contributions to favorite charities and support corporate volunteering hours to make a difference in your community!
If this role isn’t for you
Stay in touch, we will let you know when we have new positions on the team.
To see a complete list of our open career opportunities please visit https://magnitglobal.com/us/en/company/careers.html
To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion.
As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all.
Client Services Consultant jobs in Edinburgh, Scotland, United Kingdom
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Please refresh the page and try again.
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