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Clearwater Analytics
Edinburgh
Job Description Job Summary: The Professional Services division is responsible for delivery of change/transformation/advisory services to existing clients on Clearwater’s SaaS platform. We work in conjunction with Client Services to identify opportunities around value-added services to steady state clients and implement change projects for our c
Job Source: Clearwater AnalyticsClearwater Analytics
Edinburgh, Scotland, United Kingdom
Job Summary: The Professional Services division is responsible for delivery of change/transformation/advisory services to existing clients on Clearwater’s SaaS platform. We work in conjunction with Client Services to identify opportunities around value-added services to steady state clients and implement change projects for our clients. A Professi
Job Source: Clearwater AnalyticsArnold Clark.
GB
Were currently looking forCustomer Service Executives to create an outstanding customer experience in our Citroen branch in Armadale and help customers get excited about our products. Why choose us? 33 days holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth all employees have access to a GP 24/7 and can c
Job Source: Arnold Clark.Maximus UK
Kirkcaldy
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day’s appointment sessions Carry
Job Source: Maximus UKSearch
Edinburgh
Customer and Client Service Support (Hybrid working)Salary £25,000 (Temp To Perm)Are you a talented customer service advisor looking for a new opportunity? Does the idea of working for an fast paced company, flexible home working options in Edinburgh appeal to you?This global client is a market leader, we offer an opportunity to springboard your ca
Job Source: SearchSearch
Edinburgh
Customer Service AdvisorOur client is one of the leading manufacturers in the country and is currently on the look out for Customer Service Advisor's who are passionate about helping people to join their operations team in the City Centre of Edinburgh ASAP on a full time permanent basis due to growth in this area.Salary - £22,672Working Hours - Mo
Job Source: SearchReed
Edinburgh
Customer Service Representative Based in Edinburgh City Centre £12 per hour + holiday pay Reed Business Support are pleased to be working with a leading financial institution on a high number of Customer Service Representative roles. As part of a growth project, the client is looking to onboard candidates on an initial 6 month temporary basis with
Job Source: ReedSearch
Lasswade
Customer Service CoordinatorFull TimeTemp to PermEdinburghHybrid£25,000Are you a skilled Customer Service Advisor seeking a fresh opportunity? Are you interested in working for a dynamic company with flexible work-from-home options in Edinburgh?This leading global client offers a chance to advance your career with a competitive salary of £25,000. Y
Job Source: SearchNorth Berwick
Customer Service ConsultantOur client who are one of the biggest building societies in the UK are looking to recruit a Customer Service Consultant for their Branch in North Berwick on a full time permanent basis ASAP.Do you want to be part of a great place to work, bringing with you new ideas on how they can keep customers at the heart of what they do.Their purpose is to help more people have a home, help people save for life ahead and support long term financial wellbeing.You will be engaging in conversations to find out customers' needs, providing information to customers about our full savings range, products and services that we offer. By really listening to and getting to know the customers you will help them to review their circumstances and what their goals are, whether that be financial, family, retirement, peace of mind or even a new home and through this proactively identify the most appropriate products to suit their needs.Start date - ASAPSalary - £22,464 - Annual discretionary bonus scheme: on average Customer Consultants make additional £2000 per year- 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days after 5 years, Holiday trading scheme allowing the ability to buy and sell additional annual leave days, - Employer pension contributions - up to 10% per annum dependent on employee selection. - Much more, interactive online benefits platform, where you can view and shop for benefits.Location - North Berwick & Edinburgh ( 1 in 3 Saturday morning shift )Working Hours - Monday to Friday - 08:45am - 17:00pm, 1 in 3 Saturdays based in Edinburgh 9am - 12:00pm - Will receive Saturday shift 2 months in advanceResponsibilities:- Dealing customers face to face coming into the Branch - Dealing with customers on outbound telephone system and online- Proactively contacting customers over the phone to identify and discuss their needs.- Customer conversations and relationship building - highlighting products and services, booking reviews - Upselling - Recommend products and services, transactional activities, policies, audit, standards etc- Educate each customer on a range of products and services as well as the different communication channels they can utilise to engage directly- Administration work updating internal systemsWhat you'll need to succeed- Background in customer service environment financial services, Hospitality, Retail- Passion about delivering exceptional customer service- Enjoy meeting new people and building relationships- Work well with others, with a 'one-team' mindset across multiple channels.- Have excellent communication skills verbal and written- Are able to deliver outstanding customer service either from a face to face or a telephony background- Are able to grow, adapt and change accommodating business needs and priorities- Any Sales/upselling experience would be beneficialIf successful you must be able to pass a full DBS and credit check.If you are interested please apply ASAP with your most up to date as our client is looking to interview ASAP.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Customer Service Consultant jobs in North Berwick
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