ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
JS3 Recruitment Ltd
Warrington
Internal sales Representative Our client is a global leader in the lottery industry, providing retail and digital solutions to lottery customers worldwide. In partnership with a key customer, a brand new site is being opened in Warrington to provide logistics, warehousing and other related services, as well as being the base for a new team of Inter
Job Source: JS3 Recruitment LtdThe City Recruiter
Stockport, England, United Kingdom
Customer Service Advisor – Stockport £22,700 basic + monthly bonuses = £25,000 per year Yearly salary increases, and guaranteed progression within 6 months! Step into the financial services world, with no previous experience required… We can all appreciate how difficult it can be in this world to be given a ‘chance’ and that’s exactly what this c
Job Source: The City RecruiterGreenbean
greater manchester, england, United Kingdom
Are you looking for an opportunity to join a dynamic team in a fast-paced environment? We are currently seeking a detail-oriented Customer Service delivery coordinator to join a renowned energy supplier in Bury. If you thrive in a role that requires precision, multitasking, and exceptional customer service skills, this position could be the perfect
Job Source: GreenbeanGet Staffed Online Recruitment Online Recruitment
Didsbury
Customer Service Representative One of the UK's largest providers of car and van leasing is looking for a Customer Services Representative to join their award-winning team.As a Customer Service Representative, you'll be at the forefront of ensuring customer satisfaction and driving their commi...
Job Source: Get Staffed Online Recruitment Online RecruitmentMaximus UK
Warrington
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Non-London: £23,400 London: £25,643 Fully manage
Job Source: Maximus UKJS3 Recruitment Ltd
Warrington
Internal sales Representative Our client is a global leader in the lottery industry, providing retail and digital solutions to lottery customers worldwide. In partnership with a key customer, a brand new site is being opened in Warrington to provide logistics, warehousing and other related services, as well as being the base for a new team of Inte
Job Source: JS3 Recruitment LtdEE
Warrington
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with
Job Source: EEMativ
Ashton-under-Lyne
Job Description Mativ (Scapa is now part of Mativ) www.scapa.uk www.mativ.com As a leading global specialty materials company, Mativ believes in the potential of what we can do, together, to improve life for people everywhere, every day. We help customers solve complex problems and bring bold ideas to life with scientific and engineering kno
Job Source: MativManchester
Job Description IMI plc
We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world – creating lasting impact for everyone.
We design, build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science and Fluid Control, and Transport.
This role will be apart of the Automation Platform, focusing on the Industrial Automation sector for Norgren.
Role Overview
The role will be in the Northern Europe Sales Cluster supporting the EMEA function of Industrial Automation.
Servicing key customers and maintaining strong communication.
This position requires someone with a passion for customer service.
You will be responsible for maintaining excellent communication with customers, order book management and working well within a team.
The role includes up and cross selling of products to customers to help achieve sales targets and providing a pro-active service to the customers.
This is a great opportunity for some to join an experienced customer service team who have a passion for customer service and pride themselves with being solution focused.
Key Responsibilities
Managing incoming calls.
Manage outstanding order book, expedite and chase overdue orders. Update customer and maintain ownership of the order.
Action and/or distribute incoming emails received amongst the team.
Review daily the on-hold credit report, action overdue invoices, involve internal sales engineer with chasing the customer.
Process orders received, ensuring accurate customer information is detailed in CRM.
Generate quotes, ensuring the sales engineer is copied in to follow up the quote.
Ensure CRM contact information is accurate and current.
Upsell and cross sell. Include the responsibilities, duties and accountabilities of the role.
Work effectively on Microsoft Office Functions (Excel, Word, Powerpoint)
Critical Competencies for Success
Passionate and experienced in customer service with the ability to build relationships with and gain respect of customers and other internal Norgren functions
Strong administrative skills set specifically in self organisation, data handling related to orders entries, logistics follow up, etc.
Ability to prioritise workload.
Good communication and negotiation skills
Good understanding of MS Office software.
Experience in dealing with ERP systems (ideally Salesforce), CRM, and modern communication media
Being assertive and results driven.
IMI is an inclusive employer ; diversity is very important to us, and we want to receive applications from people from all backgrounds
Customer Service Representative jobs in Manchester
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.