Job Listings

Call Centre Operator
Call Centre Operator

The call centre operator is becoming a but like the old office receptionist in that they are the first point of contact for 21st-century customers or business associates. You may deal with complaints, give out advice or deal with claims.

Who can I work for?

There are now hundreds upon hundreds of call centres in the UK, including the big boys such as Direct Line, First Direct, Barclaycard and TSB. If you are interested in working for a specific company, check their websites as they will have a section dedicated to job opportunities.

Where and when can I work?

In an office with several other call operators, working 40 hours a week in shifts. Unsociable hours will occur with 24-hour helplines.

What attributes are needed?

Resilience and patience… bags of patience. A friendly, easy-going personality, an easy-to-understand voice as free as possible of tension. Good computer skills. An ability to remain level headed and polite when dealing with abusive callers. An ordered mind. Plenty of stamina and the ability to work and concentrate for long periods.

We currently have 31,000+ call centre jobs listed on AllTheTopBananas.com. See these below or refine your search above.

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  1. Call Centre Manager

    Huddersfield, West Yorkshire | 33000 - 37000 | From Manufacturing Futures

    Our client, a multi-site distribution business, seek to appoint a Call Centre Manager to lead their sales support function. As Call Centre Manager you will build, manage, motivate, train and develop... deliver fantastic customer service in a call centre environment, setting objectives and training your team with a long term strategic goal in mind. Process review and resulting standardisation will be ... solutions. Call Centre Manager - Role and Responsibilities - Support / Sales Support / Customer Service Representative / Distribution / Telesales / Contact Centre Manager * Manage a team of around ... , enabling the team to have informed conversations with customers * Partner with the marketing team to deliver customised marketing material and communications for specified customers Call Centre Manager... See more

  2. Telesales / Call Centre

    Aldershot, Hampshire | 20000 | From The Recruitment Web

    Are you looking for a career within a young and exciting company? Our client is a rising star in the UK's financial Services sector. From its formation in 2008 it now employs over 40 people in a... vibrant call centre in Aldershot town centre. Basic salary with OTE of £20,000. Recent graduates, school / college leavers considered. No experience necessary. Evening part-time roles are also ... motivated and hard working individuals to work in its outbound lead generation call centre. This is not a cold calling team – all contacts have expressed an interest in the products already. No experience ... . After a successful period in the Outbound Call Centre opportunities will be available in the Admin, Retention, Sales (personal and business) and Will Writing teams. Sales and Retention positions basic... See more

  3. Call Centre Advisor

    Wokingham, Berkshire | | From Adecco UK Limited

    If you can answer yes to following questions… Are you looking to work with in a global company? Have you got experience working in customer service? Would you love the opportunity to work within... a great team environment? … Then this may well be the role for you! We are currently recruiting for a Call Centre Advisor at our global and dynamic client in Wokingham. Temp 3 months + The role? Call Centre Advisor The salary? £9.50 p/h The ideal candidate will have: * Excellent oral and written communication skills * Ability to manage projects and work closely with other departments * Outgoing and approachable personality Ideally 1 years contact centre experience Hours: 9am - 5:30pm or 8am - 4:30pm Monday - Friday Expected to work 2 weekends a month from home but on this week will... See more

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  5. Call Centre Manager

    Swindon, South West England | 30000 - 35000 | From Reed

    Do you have good Management skills? Expereince of managing in a busy call centre? Looking for a new oppertunity? Reed recruitment are currently recruiting for a Call centre manager on a permanent... the Head of the call centre for: • Championing team values across the business • To implement the operational plan for the helpdesk including practical strategies to make the business more successful ... . Qualifications: Essential: • English Language and Maths GCSE grade C or above • Minimum of 5 years’ experience in successfully managing customer service within a service centre/ call centre ... the on call rota • Visit to client sites as and when required • Participates in other projects as required by management Shift patterns run 24/7 365 days per year with a weekend team fulfilling weekends... See more

  6. Call Centre Advisor

    Halesowen, West Midlands | 17056 - 18012 | From Intouch Games Ltd

    Call Centre Advisor (CSA) with excellent customer service, verbal communication and customer support skills is highly sought by a multiple award winning games studio based in Birmingham who are... UK’s largest privately owned mobile e-gaming studio! We currently have just over 220+ employees here at our Birmingham HQ and we offer some of the UK’s best career progression plans with the opportunity to progress your career across multiple departments here at Intouch Games Ltd! In this position, you will work as part of a close knit, collaborative contact centre team who are at the heart ... demeanor. Bonus points for… Previous Contact Centre experience Knowledge of Bingo, Casino or Slot based games. Therefore, if you are an excellent communicator with a real interest in people and you’d like... See more

  7. Call Centre Advisor

    Cheshire, North West England | 8.7300 - 11.0900 | From Randstad

    Do you enjoy speaking to customers on a day to day basis, working within a busy call centre environment, and have passion for sales? O2 are currently looking for Inbound Advisors to work within... their Retentions team, speaking to customers on a daily basis about their upgrades requirements, accessories and calls from customers looking to leave O2. Benefits Free onsite parking, canteen ... 12 weeks! Whilst working in Retentions your responsibilities will be to: Demonstrate effective customer contact through inbound calls, building strong relationships, identifying opportunities to meet ... by using fact finding techniques The business is open Monday - Saturday , 8AM to 8PM and Sunday, 10AM to 6PM. Candidates will be invited to complete an online pre-screen, call-handling test & interview... See more

  8. Call-Centre Agent

    Redditch, Worcestershire | 16500 | From Arcus FM Limited

    Call Centre Agent Redditch £16,500 per annum Arcus is a growing group of facilities management companies working in delivering proactive FM services by sticking to our core values - Do it SIMPLY... Do it WELL , Do it WITH PASSION. The Role We currently have a number of full time opportunities to join our operation's team as an FM Call Centre Agent based at our office in Redditch. Clear communication and excellent customer service skills are key to being a successful Service Desk Operative. The main purpose is to schedule work orders to an engineer, against the service level agreement determined by the client. You will be required to work on an early and late day shift basis between the hours of 7am and 7pm on a 7 day a week rolling rota. Please note this positions will also... See more

  9. Call Centre Advisor

    Maidenhead, Berkshire | 11.5000 | From Reed

    Are you currently working in a customer service based job and looking for a new challenge? I have the perfect job for you! My client, based on the outskirts of Maidenhead, is looking for a... you. The successful candidate will have the ability to work within a target-driven, fast-paced, telephone based environment and will answer a high volume of calls. This is a full-time temporary position... See more

  10. Call Centre

    King's End, , United Kingdom | | From Zoho Recruit

    We are looking for people seeking to join a role with amazing training and incredible career development opportunities.As a Call centre agent, it will be your job to Maintains and improves quality... results by adhering to standards and guidelines; recommending improved procedures. This includes candidate management, database maintenance and ensuring quality assurance compliance. Typically, you'll be carrying out these types of duties every day:Obtains client information by answering telephone calls; interviewing clients; verifying information.Determines eligibility by comparing client information to requirements.Establishes policies by entering client information; confirming pricing.Informs clients by explaining procedures; answering questions; providing information.Deal with general... See more

  11. Call Centre Advisors - No Cold Calls Guaranteed

    Stockport, Cheshire | 14625 - 18000 | From RightClick Recruitment

    Call Centre Advisors - No Cold Calls 100% Guaranteed Stockport Salary: £14,625 - £18,000 + uncapped bonus We are looking for enthusiastic and driven call centre agents to work for a well... days annual leave Ongoing training and development Free car parking Great social perks and reward schemes Location: The call centre is based in Reddish near Stockport. There is free car parking ... a regulated industry so you will be required to accurately record data and ensure a high call quality. About You: First and foremost you need to have a great attitude and fantastic communication skills... See more

  12. Call Centre Advisor - Inbound

    Manchester, Lancashire | 18000 - 24000 | From Red Dot Recruitment

    Call Centre Advisor - Inbound Are you looking for a rewarding career both financially and with the opportunity to progress? If so, great, I have a fantastic client based in North Manchester where... hourly rate of £7.83. Call Centre hours: 8 hour shifts 5 days a week. (fully flexible 8am-9pm Monday-Sunday) occasional weekend work. If you enjoy handling inbound calls and ensuring the customers are left satisfied, this is a fantastic opportunity for you! Call Centre Benefits: You will be working in a brand-new call centre environment. Free parking Private healthcare plan Discounts on products/services Pension scheme plan Fully paid training We are looking for chatty, self-motivated people with a desire to succeed to come forward. Call centre experience is not essential but if... See more

  13. Call Centre Team Leader

    Rochester, Kent | 35000 | From Kings Permanent Recruitment for Estate Agents

    Call Centre Team Leader With on target earnings of £35,000 (Basic Salary £25,000) - this is a role not to miss out on! Call Centre Team Leader Our client is looking to expand their existing team... within their busy call centre, which is responsible for both outgoing and incoming customer sales calls. Call Centre Team Leader In addition to leading by example and getting on the phones, you will have responsibility for inspiring and motivating your team in order to achieve increased productivity and improve results. Call Centre Team Leader The successful candidate will be able to demonstrate their own proven sales success, have a competitive nature and must have previous call centre supervisory experience. Call Centre Team Leader The role demands a highly self-motivated, ambitious... See more

  14. Call Centre

    Belfast, County Antrim | 17000 - 22000 | From Red Dot Recruitment

    Call Centre Advisor - NO WEEKENDS!! Belfast Salary: £8.20 p/h Bonus (Realistic £25,000 OTE) We are currently seeking Call Centre Advisors to fill Call Centre positions within a massively evolving... company in Belfast. The ideal candidate will preferably possess a minimum of 6 months experience in a call centre, and/or sales environment. Responsibilities of the Call Centre Advisor • Making warm ... information into system and update existing customer information • Follow up customer calls where necessary Requirements of the Call Centre Advisor • Experience in some call centre and/or sales based role • Excellent phone presentation and communication skills • Excellent organisational & negotiating skills • Reliable and flexible If this Call Centre Agent opportunity sounds right for you, please... See more

  15. Call Centre

    Derby, Derbyshire | 18000 - 26000 | From Red Dot Recruitment

    Call Centre Advisor - WARM CALLING!! Derby, Pride park Salary: £18,000 Basic + Monthly bonus' We are currently seeking Call Centre Advisors to fill Call Centre positions within a massively evolving... company in Derby, Pride park. The ideal candidate will preferably possess a minimum of 6 months experience in a call centre, and/or sales environment. Responsibilities of the Call Centre Advisor ... and update existing customer information • Follow up customer calls where necessary Requirements of the Call Centre Advisor • Experience in some call centre and/or sales based role • Excellent phone presentation and communication skills • Excellent organisational & negotiating skills • Reliable and flexible If this Call Centre Advisor opportunity sounds right for you, please apply now as we have... See more

  16. Call Centre

    Oldham, Lancashire | 18000 - 24000 | From Niche Employment Solutions Limited

    Call Centre Manchester £18,000 OTE £500 Per month An exciting opportunity has arisen for Call Centre Advisors to join my client in Manchester city centre. They will offer a competitive salary... £18,000 per annum with a realistic OTE of £24,000 per annum (£500 per month) plus 28 days holiday. They will also offer full product training and the chance to work in a friendly call centre sales environment using state of the art I.T. My client are a leading UK energy supplier and are recruiting for Call Centre Advisors to join them on an exciting new energy concept. The successful Call Centre Advisor will: Have previous sales or call centre experience Possess excellent communication skills customer rapport skills be able to identify new sales opportunities This role would suit someone... See more

  17. Call Centre Team Leader

    Rochester, Kent | 25000 - 35000 | From Abundant Recruitment Limited

    Call Centre Team Leader - Rochester Basic Salary £25k plus commission, OTE £35k Our well-established Client is looking to expand their existing team within their busy call centre, which is... responsible for both outgoing and incoming customer sales calls. In addition to leading by example and getting on the phones yourself, this role will have responsibility for inspiring and motivating your team, in order to achieve increased productivity and improve overall results. The successful candidate will be able to demonstrate their own proven sales success, have a competitive nature and previous supervisory experience. If you have a background in call centre sales and have led or supervised a team before then we would love to hear from you. PLEASE APPLY TODAY! ABUNDANT RECRUITMENT... See more

  18. HR/ Payroll Call Centre Administrator

    Newcastle Upon Tyne, Tyne And Wear | 8.7500 | From Michael Page Finance

    Excellent opportunity to join a vibrant call centre to work within HR and Payroll 3 month contract Client Details My client is a public sector provider of HR and Payroll... administration. Description First point of contact for customers when the call for HR/Payroll support. Answer incoming calls Provide outstanding customer service via email and phone Manage customer expectations Profile Customer Service experience and call handling skills. Good communication skills - both verbal and written; Good Microsoft IT skills - including Word, Excel, Outlook and PowerPoint. Good organisational and planning skills. Job Offer 3 month temp contract with the potential for extension Supportive and fun team environment... See more

  19. Call Centre Team Manager

    Altrincham, Cheshire | 18000 - 26000 | From Red Dot Recruitment

    Call Centre Team Manager My client is a massively expanding claims management company who currently stand to be one of the largest within the UK, due to investment from the board of the company they... are now pursuing new ventures that they would love YOU! To be involved with! They are recruiting for a Call Centre Manager, you will: - Based from their call centre in Altrincham Managing ... performance to ensure Company Fees Collected, KPI Targets and deadlines are achieved Manage escalated customer disputes Skills needed Demonstrate supervisor/management experience within a call centre ... working atmosphere Regular incentives and prizes Free on-site car parking Interested in the Call Centre Team Manager role? If so, apply now & hear back from Red Dot Recruitment immediately... See more