Job Listings

Call Centre Operator
Call Centre Operator

The call centre operator is becoming a but like the old office receptionist in that they are the first point of contact for 21st-century customers or business associates. You may deal with complaints, give out advice or deal with claims.

Who can I work for?

There are now hundreds upon hundreds of call centres in the UK, including the big boys such as Direct Line, First Direct, Barclaycard and TSB. If you are interested in working for a specific company, check their websites as they will have a section dedicated to job opportunities.

Where and when can I work?

In an office with several other call operators, working 40 hours a week in shifts. Unsociable hours will occur with 24-hour helplines.

What attributes are needed?

Resilience and patience… bags of patience. A friendly, easy-going personality, an easy-to-understand voice as free as possible of tension. Good computer skills. An ability to remain level headed and polite when dealing with abusive callers. An ordered mind. Plenty of stamina and the ability to work and concentrate for long periods.

We currently have 31,000+ call centre jobs listed on See these below or refine your search above.

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  1. Call Centre

    Stockport, Cheshire | 19500 - 50000 | From Niche Employment Solutions Limited

    Call Centre Manchester £19,750 Basic salary Commission £75K Mon-Thur hours: 8.30am-5.30pm Friday: 8.30am-2.30pm NO WEEKENDS OR LATE EVENINGS I am currently looking for experienced call... centre/Telesales professionals for immediate interviews and start dates. My client has a growth plan in place and are looking for excellent call centre sales people to join their forward-thinking, dynamic company. They have several call centres throughout the UK and are constantly winning awards for customer service and excellence they are looking to expand their Stockport operation. We are ... whilst using your selling skills to achieve a sale. They put their customers first all the time. Key skills required for the call centre role Previous sales or telesales experience Worked towards... See more

  2. Call Centre

    Altrincham, Cheshire | 15000 - 17000 | From Hiring Solutions Limited

    Call Centre / Collections Adviser A great opportunity has arisen and we are looking for motivated, driven and outgoing Call Centre Collection Advisors who will be responsible for collecting... outstanding payments from clients who we have successfully recovered compensation for, in relation to the mis-selling of both Payment Protection Insurance and Package Bank Accounts. Weekly rota shifts between the hours of: Monday - Thursday: 8am - 7pm Friday: 8am - 6.30pm Key Responsibilities:for Call Centre Collections Advisers Liaise with clients over the telephone regarding their payment(s) Display excellent communication and telephone skills Develop a good understanding and relationship with all clients Advise of different payment methods and set up payment arrangement accordingly Be... See more

  3. Call Centre

    Lowestoft, Suffolk | 7.8300 - 7.8400 | From Oakes Recruitment Limited

    A call centre/ sales position based in Oulton Broad. Previous experience in this type of work is preferable. The successful applicant will need to be confident, out going and polite with excellent...... See more

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  5. Call Centre

    Milton Keynes, Buckinghamshire | 16200 - 16500 | From Gi Group

    Call Centre Agents Required! Are you looking to move into an office environment? Salary:- £16,500 Working Hours:- Flexible shift patterns, Mon - Sun with various start and finish times... Role I am currently recruiting for a number of call centre agents for a World Leading maintenance company They are interested in people with at least 1 years retail experience / Customer Service Experience who are looking to move into an office environment. This role would suit an outgoing and confident individual who is happy to manage both incoming and outgoing calls on a large scale Full training is given for the role and there is the option to progress for employees who show the right dedication All we ask is that you are computer literate, have the ability to work under pressure... See more

  6. Call Centre

    Stockport, Cheshire | 17500 - 35000 | From Hiring Solutions Limited

    Call Centre / Telesales £17,500 basic with OTE £35,000 including industry benefits Mon-Thur hours: 8.45am-5.15pm Friday: 8.45am-2.45pm NO WEEKENDS OR LATE EVENINGS Telesales professionels for... for customer service and excellence they are looking to expand there Stockport operation. We are interviewing immediately for our induction on the 9th July 2018 As a Call Centre / telesales person ... and provide advice. Your role as a Call Centre / Telesales professionel you will be to deliver advised telephone sales to inbound hotkey and referred leads resulting in profitable, compliant sales ... this telesales role, you will have experience of working in a sales or contact centre environment, preferably target based. You’ll treat everyone you deal with as an individual, understanding their... See more

  7. Call Centre

    Basildon, Essex | 17750 | From Adecco UK Limited

    Our client in Basildon are looking for a call centre candidate! A call comes in. Type in name of client and call maker and post code, with email address then Item numbers. Once the Item number is... business and want there name spread because of the outstanding service they supply. 50% of the role is taking calls. The other 50% is spent completing online orders and dealing with delivery queries ... spend 4 hours going through the complaints and dealing with all of them. They have great feedback from clients as they deal with each situation. They aim to answer calls in 15 seconds. The hours are... See more

  8. Call Centre

    Altrincham, Cheshire | 15000 - 17000 | From Hiring Solutions Limited

    Customer Service Adviser 15k to 17k Plus bonus We are recruiting Customer Service Advisers on behlaf of one of the UK'S leading independent financial firms, This is an inbound and Otbound role... is all about. We’d love to hear from anyone with a background in Customer Service, Retail or Contact Centres that are eager to learn and progress. Based at the offices not far from Manchester with... See more

  9. Call Centre

    Redhill, Surrey | 20068 - 21071 | From Reed

    Our company supports the needs of several hundred clients and several million of their customers in the UK and/or worldwideSales areas work 24/7The Sales area employs professionals across a range of... skills, who all provide a high standard of customer service and achieve high conversion rates.Customer Service & Sales areas work to pre determine service standards regarding call handling, quality and productivity Sales advisors report to the Customer Service Section ManagersThe Telesales area supports the brand of many major organisations within the UK and Ireland. Job purpose To provide full claims handling in relation to the provision of emergency vehicle assistance to customers. UK Clients traveling overseas and to customers who are travelling in the UK or any region under... See more

  10. Call Centre Advisor

    Stockport, Cheshire | 20000 - 50000 | From Niche Employment Solutions Limited

    Call Centre Advisor - Immediate Start Stockport Basic salary £20,000 OTE 50K++++ An exciting opportunity has arisen for Call Centre Advisor's to join our client in a vibrant call centre in..., with a chance to work in a friendly environment using state of the art I.T. My Client are a leading UK payment solutions specialist and are recruiting for Call Centre Advisor's to join their call ... and many more. The Call Centre Advisor will be responsible for making outbound calls, assisting customers in offering realistic payment solutions for their businesses. Full training will be provided to the successful candidates. The successful Call Centre Advisor will: Have previous call centre experience Have fantastic customer rapport skills Possess excellent communication skills Have previously... See more

  11. Call Centre Advisor

    Slough, Berkshire | | From Interaction Recruitment

    My client are currently recruiting for Call Centre advisors based in Slough for a temporary contract on a full time basis. You will have: Previous experience within Contact Centre/Call... Centre/Customer Service Excellent telephone manner PC literate with experience within Microsoft Office package Available immediatley Looking for a long term role Please contact Laura Nicholas or Pooja Khatri at Interaction Recruitment on or email for more information or apply online... See more

  12. Call Centre Coach

    South Marston Industrial Estate, Wiltshire | 21999 - 22000 | From Red Recruitment

    Job Title: Call Centre Coach Department: Contact Centre Location: Swindon Start Date: ASAP Salary £22,000 Call Centre Coach Job Summary: Are you a senior agent that has experience working in... call centre and customer service environment? Are you looking for that next step in your career and enjoy supporting and coaching others? You will have experience of stepping up and coaching others and there is a need to understanding coaching models and the benefits of setting relevant and realistic objectives. As Call Centre Coach you'll work closely with the management team providing individual coaching to assist each individual to improve. Understanding of the call monitoring process will be of advantage. Call Centre Coach Key responsibilities & tasks Working in the call centre you will... See more

  13. Call Centre Agent

    Canary Wharf, London | 10.5000 - 11.5000 | From NL RECRUITMENT

    £10.50 - £11.50 p/h Travel Sector Excellent benefits Room for progression We are currently recruiting for Call Centre Sales Agents to join a world renowned travel organisation in the heart... business district in Canary Wharf. As a Call Centre Sales Agent you will be responsible for holiday bookings and sales in a busy but rewarding environment. You will be making outbound and also taking inbound high volume calls in a great sociable environment! Call Centre Agents must have: At least 3 - 6 months previous call centre sales experience A keen interest in the travel sector Experience ... giving you invaluable knowledge of the sector Top Call Centre Sales Agent of the week wins a prize! Free snacks/drinks in canteen If you would like to apply please reply with your CV or call 0207 - 395... See more

  14. Call Centre Advisor

    Maidstone, Kent | 25000 - 30000 | From Crunchposter Limited

    Call Centre Advisor East Sutton, Maidstone Permanent, full time £25k - £30k INC OTE although there is plenty of room to earn more! Hours 37.5 per week Due to their continued success, they are... doubling our call centres across all departments! As a Call Centre Advisor in their Kent Call Centre, you will engage with domestic customers and help them save money on their utility bills. They ... enthusiastic & motivated individual to join their Call Centre operation. They are looking for people with excellent customer service skills, a real passion to sell and people who are committed to helping their customers. The Call Centre Advisor Role As a Call Centre Advisor you will be responsible for calling and helping customers save money by helping them assess energy costs and tariffs... See more

  15. Outbound Call Centre

    Crawley, West Sussex | 15000 - 15700 | From Interaction Recruitment

    Call Centre Agent - Outbound Location: Crawley, West Sussex Hours: Mon to Fri 9:00 - 5:30 and some late shifts on a monthly rota Salary: £15,700 Interaction recruitment are currently looking for... the very best Call Centre professionals to join a large and buzzy sales/customer service office based in Crawley. Due to growth and expansion my Client are looking for motivated and enthusiastic people to join as a Call Centre Agent and in time progress within the business. If you are confident and enjoy the prospect of earning great bonus in a varied working environment then this is the role for you! Your duties and responsibilities will include : · Making outbound calls to future prospects · Arranging appointments through effective questioning · Passing appointments to Field sales... See more

  16. Call Centre Agent

    Crawley, West Sussex | 15700 - 18000 | From Niagara Healthcare Ltd

    Niagara healthcare is the market leader of medical massage products and have been established in the UK for over 50 years! We are looking for experienced call centre agents to allow our sales... agents to improve our customers quality of life. We offer a £15,700 per year basic, however, a lot of our call centre agents are taking home over £18,000 per year! (Uncapped Commission) Full time contract position, 33 days per year holiday with full pay! Lots of opportunities for progression Our call centre is located in the heart of Crawley Full ongoing training provided Quick start date for all suitable applicants! Read all about out fantastic products and company on our website - and Apply now and Lewis will be in touch soon to... See more

  17. Call Centre Director

    Crewe, Cheshire | 60000 - 70000 | From TRP Recruitment Limited

    My client is a leading retail organisation with a large call centre containing 70 staff based in Crewe. Due to continued growth and success they are looking for someone with several years call... centre management experience within the retail arena who can demonstrate a proven success in this field. This role, as a Call Centre Director, will be instrumental in improving the overall customer ... . You will be responsible for the strategic planning and execution of all call centre operations to ensure that the current and future needs of the Retail Group are understood and delivered. In this role you will execute the vision for the operation ensuring the call centre meets the customer and organisational needs as well as leading and inspiring the team in developing and documenting best... See more

  18. Call Centre Agent

    Mansfield, Nottinghamshire | 7.8300 | From Gi Group

    Call Centre Agents Required I am currently recruiting for Call Centre Agents based in Mansfield. Responsibilities * Taking inbound calls and payments from customers wishing to place an order... Updating the computer system with order details * Dealing with customer complaints and queries. The ideal candidate will possess: *previous customer service experience *an excellent telephone manner *a high level of grammar and be able to communicate on a professional level Pay and Hours * £7.83 per hour with an increase in pay after 12 weeks. *Must be flexible between the hours of 8am and 6pm. *Must be flexible to work the occasional saturday *Temporary to permanent position after 12 weeks. If you would like to apply please forward your cv or call Gi Group are committed to protecting... See more

  19. Call Centre Operative

    Linford Wood, Buckinghamshire | 8.1200 - 10.7000 | From Candidate Source - Pertemps

    Pertemps are seeking 8 Call Centre Operatives based in Linford Wood, Milton Keynes to join its expanding team. As a Call Centre Operative your duties will include: Working on the choose and book... appointments line.  This is an inbound centre whereby you will be receiving calls for patients wishing to make appointments for their local hospital and consultant. Taking 111 calls from patients with symptoms, asking questions to determine which NHS service would be most appropriate. To be a successful Call Centre Operative you will have the following skills and experience: Be able to work during the week, weekends and bank holidays. A clear direct telephone voice. Be able to keep calm in stressful situations. Be fully flexible to work 24/7. The Operative will be working Monday to Friday... See more

  20. Call Centre Advisor

    Stockport, Cheshire | 17500 | From Vitality

    Vitality, Call Centre Advisor , Stockport, £17,500 + Bonus + Benefits Vitality is an award winning, dynamic and vibrant financial services provider, with a ground-breaking vision for..., ready to live our vibrant brand and make a difference to the business every day As our Call Centre Advisor, you’ll get the benefits our members enjoy, including: - 50% off gym membership - Up to 40 ... ; a subsidised canteen; free weekly fruit; reward trips to Europe; a yearly staff party; and a brilliant workplace environment with plenty of potential to develop. What you will be doing As our Call Centre ... passed through to a sales rep. What we’re looking for in our Call Centre Advisor We’re looking for experienced sales people, appointment setters, lead generators and claims handlers to help our... See more

  21. Call Centre Advisor

    Merseyside, North West England | 14000 - 15600 | From NJR Recruitment

    Hours: 8:30am - 5.00pm OR 11.00am - 7.00pm £7.83 per hour (Permanent role) plus overtime available Knowsley Industrial Park NJR have a number of Customer Service/Call Centre Advisor roles with... privately owned independent Mail Order Company founded over 30 years ago based in Knowsley Industrial Park. This is not your typical call centre environment; you will be working within a friendly, supportive atmosphere for a long standing family run business with a reputation for retaining staff. Reporting in to the Team Manager you key tasks will include: Maintain standards and achieve ... and occasionally exceed all call handling/productivity and personal KPI's, they will also possess excellent keyboard skills. For more information please contact one of our specialist consultants quoting REF... See more