Job Listings

Call Centre Operator
Call Centre Operator

The call centre operator is becoming a but like the old office receptionist in that they are the first point of contact for 21st-century customers or business associates. You may deal with complaints, give out advice or deal with claims.

Who can I work for?

There are now hundreds upon hundreds of call centres in the UK, including the big boys such as Direct Line, First Direct, Barclaycard and TSB. If you are interested in working for a specific company, check their websites as they will have a section dedicated to job opportunities.

Where and when can I work?

In an office with several other call operators, working 40 hours a week in shifts. Unsociable hours will occur with 24-hour helplines.

What attributes are needed?

Resilience and patience… bags of patience. A friendly, easy-going personality, an easy-to-understand voice as free as possible of tension. Good computer skills. An ability to remain level headed and polite when dealing with abusive callers. An ordered mind. Plenty of stamina and the ability to work and concentrate for long periods.

We have 33,000+ call centre jobs today, 20/09/2019. See these below or refine your search.

call centre jobs

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  1. Call Centre Consultants

    Norwich | £16.5k - 18k per year + Bonus upto 9k per annum | From We Love 9am

    Call Centre Consultants required for busy Contact Centre in North Norwich. Outbound calls to be made by telesales, to secure appointments for our sales teams. Contact Centre Representatives, Call... Centre Consultants and Telesales Agents will make Outbound calls throughout the shift, to achieve set targets and sales leads. What the Role is Outbound Calls Engaging with New and Existing Customers Overcoming Objections Securing valid appointments and generating Lead Opportunities for our Sales team to visit Skills & Experience Required Ability to learn in a fast-paced environment Confident and Articulate on the phone Strong customer focus demonstrated in a previous role Excellent communication skills The ability to work within a KPIs driven environment What We... See more

  2. Call Centre Advisors

    Derby | 18k - 25k+ Uncapped OTE | From Red Dot

    Call Centre Advisors Major Opportunity Not To Be Missed! One of the UKs largest outsourcing companies is recruiting driven and experienced call centre advisors to train and develop into... rewarding career for a major UK service provider at their site in the Pride Park area of Derby. The Ideal Call Centre Advisors: • Confident with a passion for sales • Ability to work ... the business this truly is an opportunity not to miss for the right candidate! Call Centre Advisors Working Hours: Permanent 40 Hours Per Week. Fully Flexible Monday-Sunday, 4 - 6 Week Rota Call Centre Advisors Starting Salary : £18,000 OTE £25,000 + Uncapped Earning Potential Benefits for Call Centre Advisors: • 7 Week Industry Envied Training and Development • Access to... See more

  3. Call Centre Supervisor

    Edinburgh | £9.00 - £9.50 per hour | From Cordant People

    Cordant People are excited to be working on behalf of a well established market research company based in Leith. We are looking for call centre supervisors of whom can coach and mentor call centre... agents to make them become as successful as they possibly can. Main responsibilities; - To provide training and support to all call centre staff - To monitor progress ensuring that the staff clearly understand all expectations and that they are meeting them successfully - To ensure that all call handlers understand and comply with all call centre objectives, policies and performance standards - To identify any operational issues to propose any procedures that could be put in place to improve matters - To provide coaching and training to all call centre staff - To work closely with... See more

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  5. Call centre advisor

    Leeds | £9.73 - £12.35 per hour | From Resourcing Group

    Customer Care Advisor (Out of hours call centre) Customer call advisor to work on the OOH call centre. Working within a small team the successful candidate will be responsible for taking... emergency reactive calls, and issuing them direct to engineers. **MUST HAVE PREVIOUS CUSTOMER SERVICE/CALL CENTRE EXPERIENCE** ESSENTIAL - must have previous telephone customer service experience - excellent telephone manner - Computer/IT Literate - must be able to work under pressure due to volume calls - must be a team player as well as an ability to work on own initiative - flexible with working shift patterns, covering sickness and holidays Week 1 : Monday to Friday 17:00 to Midnight Week 2 : Weekend shift included 17:00 to midnight, Tuesday, Wednesday and Thursday Saturday... See more

  6. Call Centre Advisor

    Nottingham | £16,000 per annum | From Personnel Solutions (Midlands) Ltd

    My Client based in Nottingham City Centre are recruiting for call centre advisors on a full time, permanent basis.  You will join a small team to provide a back office function for this well... known brand and take inbound calls to deal with general enquires and booking of appointments.  The office is fast paced handling approx. 500 calls per day therefore the ability to multi task, work undress pressure and as a team is essential. Duties will vary from handling inbound calls, sending out letters/ emails and individual project administration.  Successful candidates will ideally have previous call centre experience however candidates with customer service skills from a retail background or any other similar role will be highly considered.  It is ESSENTIAL you can speak... See more

  7. Call Centre Agent

    Southampton | - £22k | From Zenith North

    We are hiring now for Trainee and Experienced Call Center Agents required for our inbound and outbound call centre in Portsmouth City Centre. We are currently looking to recruit... flexible working hours and weekly pay. Successful candidates will also benefit from our in house on going training, company incentives and great prospects. Call now, or email for an interview and immediate start for successful candidates. Apply: Send CV Call 02392864794 (leave a voicemail with Name, Number, Job title) Contact: Ruby b... See more

  8. Call Centre Agent

    New Malden | - £21k-£22k | From Hays

    Call Centre Agent job in New Malden, permanent, paying £20,800 PA, plus a 4-weekly performance bonus of £125. Your new company An exciting opportunity for a permanent position has arisen... for a Call Centre Agent to work for the UK and Ireland's leading recruitment company, with their office based close to New Malden station and would provide excellent transport links. This position has been created due to internal movement within the company. Your new role The Call Centre Agent is responsible for receiving and logging calls for payroll queries, handling complaints effectively to successful resolution and providing outstanding customer service. Your duties will include working to targets to ensure the call centre average abandon rate of less than 10% and an average... See more

  9. Call Centre Advisors

    Stockport | Up to £20000 per annum + Bonus | From USMAART Ltd

    USMAART are currently looking for a number of Call Centre Advisors to join a market leader in Payment Solutions. With over 25 years in operation, our client has helped thousands of small... independent businesses grow across the UK. As a Call Centre Advisor you will be tasked in dealing with customer complaints with the aim of the call to retain the business of the customer. You will ... a timely manner Skills Previous contact centre experience is essential Experience providing first class customer service Excellent and professional telephone manner Able to work towards targets to achieve company goals Comfortable working on a dialler system Excellent administration skills Company benefits 1 min from the town centre with easy access to all public transport routes... See more

  10. Call Centre Agent

    Gateshead | £19,500 per annum | From Tructyre ATS

    Are you an experienced Call Centre Agent? Do you pride yourself on providing excellent customer service? We are looking for Call Centre Agent to provide comprehensive support to keep our... detail, you’ll have the ability to prioritise and manage multiple tasks. Previous experience in a call handling role is required. Our Call Centre Agent Benefits Competitive holiday 40 hours ... career up a gear and become a Tructyre ATS Call Centre Agent. MUST BE AVALIBALE FOR AN OPEN DAY AND INTERVIEW ON EITHER 30TH SEPTEMBER OR 9TH OCTOBER ... national customers on the move 365 days a year. Working alongside the operations team, you’ll take responsibility for incoming calls, working in-line with both customer and company procedures... See more

  11. Call Centre Agent

    Bristol | £16,640 + OTE 24,000 - 28,000 | From Oak Tree Mobility Ltd

    Call Centre Agent Having recently been one of The Times' top 100 businesses to work for, and holding an Investors in People accolade, Oak Tree Mobility are looking for ambitious... our sector. Requirements as a Call Centre Agent; Our employees come with a wealth of different experiences and whilst call centre and/or telesales experience is desirable it is not essential ... personal and team targets  Have a positive attitude  Are computer literate What would a Call Centre Agent be doing; Working within our sales office, our Telesales Executives play a fundamental ... Our employees come with a wealth of different experiences and whilst call centre and/or telesales experience is desirable it is not essential. We're looking for individuals who: Have an excellent... See more

  12. Call Centre Manager

    Grays | Basic to £45k + OTE £12k | From Wallace Hind Selection

    A great opportunity for a Call Centre Manager to join a market leading supplier of modular buildings selling to the construction, events, retail and education markets managing a team of 9 internal... into an external territory sales role if successful and if you want such a move. INTERESTED? Please click apply with your cv and give Clare a call. REF: CG... See more

  13. Call Centre Manager

    Dartford | Basic to £45k + OTE £12k | From Wallace Hind Selection

    A great opportunity for a Call Centre Manager to join a market leading supplier of modular buildings selling to the construction, events, retail and education markets managing a team of 9 internal... into an external territory sales role if successful and if you want such a move. INTERESTED? Please click apply with your cv and give Clare a call. REF: CG... See more

  14. Call Centre Manager

    Basildon | Basic to £45k + OTE £12k | From Wallace Hind Selection

    A great opportunity for a Call Centre Manager to join a market leading supplier of modular buildings selling to the construction, events, retail and education markets managing a team of 9 internal... into an external territory sales role if successful and if you want such a move. INTERESTED? Please click apply with your cv and give Clare a call. REF: CG... See more

  15. Call Centre Manager

    Dagenham | Basic to £45k + OTE £12k | From Wallace Hind Selection

    A great opportunity for a Call Centre Manager to join a market leading supplier of modular buildings selling to the construction, events, retail and education markets managing a team of 9 internal... into an external territory sales role if successful and if you want such a move. INTERESTED? Please click apply with your cv and give Clare a call. REF: CG... See more

  16. Call Centre Advisors

    Sheffield | Up to £8.99 per hour + Plus Commission | From Gi Group Recruitment Ltd - Sheffield

    NO PREVIOUS EXPERIENCE REQUIRED - FULL TRAINING PROVIDED! The Gi Group Sheffield is recruiting for a number of Call Centre Advisors on behalf of our client based in the Sheffield area. If... enjoy speaking to people, have a good telephone manner and work with confidence this may be the job for you! Working Hours/ Shift Patterns: Monday - Friday: 9am - 6pm. NO NIGHTS OR WEEKEND SHIFTS! Hourly Rate: The Hourly Rate on offer is £8.99, plus commission! Duties/Responsibilities: * Making outbound telesales calls to members of the public. * Speaking to customers ... call Gi Group Sheffield on 0114 249 2233 or email: s h e f f i e l d @ g i g r o u p . c o m Or failing that why don't you pop in to see us to find out more details! Gi Group are committed to... See more

  17. Call Centre Agent

    Huntingdon | £8.21 - 8.21 per hour | From Interaction - Peterborough

    Interaction Recruitment are looking for someone who thrives in customer service to become a Contact Centre Agent within our client’s busy team in Huntingdon. You will be offering... professional, customer support with an excellent telephone manner. You will also be handling customer enquires via an email system and live chat to ensure the customer receives the best possible service. Key Responsibilities React accordingly and quickly to incoming calls/white mail and emails Ensure you resolve the customers issues in a professional manner Log data accurately ... required Work towards individual and team targets Person Specification Excellent customer service Experience within a contact centre would be desirable but not essential... See more

  18. Call Centre Advisor

    Maidstone | £17k per year | From Comparison Technologies

    Call Centre Advisor Location: East Sutton Salary: Starting salary £17k basic plus uncapped commission (OTE £22k), with the opportunity to increase your basic and bonus potential... the Market, The Telegraph and The Daily Mail and many others. Unlike most price comparison services, we are not just online – we offer call centre services staffed by friendly product specialists who can... See more

  19. Call Centre Agent

    West Malling | £19,500 per annum + Bonus | From Qube Recruitment

    I'm currently looking to speak with individuals who are looking for a job with a purpose! My very well known client in Kings Hill are looking for Customer Service Agents to join their busy, fast... paced call centre. You must be confident, willing to learn and posses excellent verbal communication skills you have everything that's required. Training provided. What's on offer; Attractive basic salary  (£19,500) Opportunity to earn commission  (up to 35% of basic) Pension Travel insurance Health insurance Gym membership Retail discounts Modern on-site Cafe Vending machines around the office Shuttle bus service to and from over flow car park Career progression plan ON - SITE MASSAGES You will be expected to work a rotating shift pattern between the hours of Week 1... See more

  20. Call Centre Advisor

    Warrington, Cheshire | From £16,731 to £17,846.40 per annum | From EOS Solutions UK Plc

    Based: Birchwood, Warrington. Basic salary: 37.5 hours = £16,731 following successful probationary period. Basic salary: 40 hours = £17,846.40 following successful probationary period. ... Solutions UK and are looking to extend our contact centre team to assist our client’s customers. We are looking for passionate, reliable, motivated people with excellent communication skills to join our small friendly team. You will be responsible for handling inbound and outbound calls to help customers find the best solutions to suit their individual financial situations. You will get ... to negotiate repayment on both inbound and outbound telephone calls? Can you work strictly to the industry regulations? Can you play an active role as a team member, by contributing to team meetings... See more