Job Listings

Call Centre Operator
Call Centre Operator

The call centre operator is becoming a but like the old office receptionist in that they are the first point of contact for 21st-century customers or business associates. You may deal with complaints, give out advice or deal with claims.

Who can I work for?

There are now hundreds upon hundreds of call centres in the UK, including the big boys such as Direct Line, First Direct, Barclaycard and TSB. If you are interested in working for a specific company, check their websites as they will have a section dedicated to job opportunities.

Where and when can I work?

In an office with several other call operators, working 40 hours a week in shifts. Unsociable hours will occur with 24-hour helplines.

What attributes are needed?

Resilience and patience… bags of patience. A friendly, easy-going personality, an easy-to-understand voice as free as possible of tension. Good computer skills. An ability to remain level headed and polite when dealing with abusive callers. An ordered mind. Plenty of stamina and the ability to work and concentrate for long periods.

We have 33,000+ call centre jobs today, 11/04/2021. The most searched categories in are Accounting, Management, Engineering and Sales.

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  1. Call Centre Supervisor

    Peterborough | £13 - £17 per hour + Benefits | From Global Technology Solutions Ltd

    We have a new and exciting role for an experienced Service Desk/ Call Centre/ Customer Services Team Supervisor/ Team Leader, with excellent people management skills, to join an fantastic... multinational IT organisation based in Peterborough. You will come from either a call centre or IT services environment, with a passion for people and a good understanding of ticketing system stats and SLAs. This i... See more

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  3. Head of Operations - Call Centre

    Glasgow | Salary not specified | From Utopian Professional Recruitment Services LLP

    We are excited to be working in partnership with our Glasgow based client who are looking to recruit a Head of Operations to join their expanding team on a full-time basis. Within this incredibly... unique opportunity you will manage the delivery of operations by coordinating a team of Managers and Senior Team Leaders. You will lead, develop and motivate individuals across operations to successfully deliver the operational service strategy effectively. Role Responsibilities Provide coaching and development to Operations Managers and Team Leaders across a busy call centre environment ... /background: Proven work experience within a busy call centre environment working at a similar level Previous background within an Outsourcing environment – desirable Extensive experience of knowledge... See more

  4. Automotive Call Centre Manager

    Orpington | £30000 per annum | From JobFlurry

    Call Centre Manager - Automotive - Based in Orpington - Circa £24-30k Per Anum - Monday to Friday 9am to 6pm Our client, a luxury Independent Car Dealership is looking to recruit a Call Centre... Manager for their expanding business. As a Call Centre Manager you will require both sales & customer service skills. Candidates must be passionate about providing excellent customer service and be ... / MOT reminder calls - B2B introduction calls - Answering overflow inbound calls - Answering inbound live chat enquiries Key Objectives as a Call Centre Manager: - To build rapport with customers ... including add-on sales Applicant’s requirements: - You must have a minimum of 2 years’ experience as a Call Centre Manager - You must be a good communicator and have great customer interaction skills... See more

  5. B2B Call Centre Manager

    Warrington | | From Talos

    Over the past ten years, 360 Resourcing Solutions have firmly established itself as a market leader in talent technology and recruitment ; We offer customers a better way to hire and our internal... continue to grow and have a new role we are creating to support this growth as our B2B Call Centre manager or as we call it outbound sales manager. We aren’t huge fans of job titles it about getting things done together.As our B2B Call Centre Manager you will join our Business Development team selling SaaS software and line managing 10 appointment bookers/lead generation executives reporting into ... and we have seen huge growth, success and strong B2B relationships ; It will be the Call Centre Managers role to ramp up the Business Development function devising and delivering their BD strategy for... See more

  6. Sales Advisor - Call Centre

    Manchester | | From Red Dot Recruitment

    Job Category: Telesales Job Location: Manchester, North West England, United Kingdom Sales Advisor - Call Centre **MONDAY STARTS** £17,625 Basic + Monthly bonus" (Avg £800 p/m paid out in... are looking for experienced telesales advisors to join their growing successful company. As a Sales Advisor you will: - Make telesales calls promoting market leads brands and services - Identify... See more

  7. Call Centre Team Leader

    Pudsey | Competitive salary + commission | From Bak Ltd

    Do you have an excellent track record of working in sales and want to further your career? Are you able to engage and motivate a team? Full time, PERMENANT position working within our busy... contact centre Competitive salary, fantastic commission structure and great employee perks Structured training and development programme Interviewing now BAK & Southern Connections are currently recruiting for a Sa... See more

  8. Call Centre/Customer Service Agent

    Peterborough | £12 - £13 per hour | From Global Technology Solutions Ltd

    We have a fantastic opportunity for experienced Call Centre / Service Desk / Call loggers/ First Line support Analysts in Hampton, Peterborough. Due to COVID19 this role will initially be working... from home, until the site returns to normality. You will need to have experience of working In a call centre or service desk role. Various Shifts. 7.5 hour shift. Desk covered between 07:00 - 20.30 and will include a Saturday and Sunday shifts on a rota basis. Contracts min 3 months, with a view to going perm long term . Answering incoming contacts from customers and to accurately ... proactive updates, frequent contact and escalation where necessary. *Resolve >60% of incidents logged as a First Time Fix So if you are a Call Logger/ Service Desk / First Line support / Call Centre... See more

  9. Call Centre Adviser - Inbound and Working From Home (FTC

    Burton-on-Trent | | From Premium Credit

    Job Category: Call Centre - Inbound Job Location: Burton-on-Trent, West Midlands, United Kingdom Call Centre Adviser - Inbound and Working From Home (FTC) ACBJX1404/SG Nationwide, UK £19,000... £21,000 pro rata Call Centre Adviser - Inbound and Working From Home (FTC) Nationwide Are you a contact centre or financial services professional who is dedicated to delivering incredible customer ... companies in the UK and Ireland. We are now looking for Call Centre Advisers to join our team on a fixed-term contract and deliver an excellent front-line service to customers. While our offices are ... financial services experience, we are waiting to hear from you. The Role As a Call Centre Adviser, you will provide an efficient and effective service to customers focusing on first time resolutions... See more

  10. Call Centre Adviser - Inbound and Working From Home (FTC

    Newport, Dyfed | | From Premium Credit

    Job Category: Call Centre - Inbound Job Location: Newport, Dyfed, Wales, United Kingdom Call Centre Adviser - Inbound and Working From Home (FTC) ACBJX1404/SG Nationwide, UK £19,000 - £21,000... pro rata Call Centre Adviser - Inbound and Working From Home (FTC) Nationwide Are you a contact centre or financial services professional who is dedicated to delivering incredible customer ... companies in the UK and Ireland. We are now looking for Call Centre Advisers to join our team on a fixed-term contract and deliver an excellent front-line service to customers. While our offices are based in ... financial services experience, we are waiting to hear from you. The Role As a Call Centre Adviser, you will provide an efficient and effective service to customers focusing on first time resolutions... See more

  11. Call Centre Adviser - Inbound and Working From Home (FTC

    Bolton | | From Premium Credit

    Job Category: Call Centre - Inbound Job Location: Bolton, North West England, United Kingdom Call Centre Adviser - Inbound and Working From Home (FTC) ACBJX1404/SG Nationwide, UK £19,000... £21,000 pro rata Call Centre Adviser - Inbound and Working From Home (FTC) Nationwide Are you a contact centre or financial services professional who is dedicated to delivering incredible customer ... companies in the UK and Ireland. We are now looking for Call Centre Advisers to join our team on a fixed-term contract and deliver an excellent front-line service to customers. While our offices are ... financial services experience, we are waiting to hear from you. The Role As a Call Centre Adviser, you will provide an efficient and effective service to customers focusing on first time resolutions... See more

  12. Call Centre Adviser - Inbound and Working From Home (FTC

    Gillingham, Kent | | From Premium Credit

    Job Category: Call Centre - Inbound Job Location: Gillingham, Kent, South East England, United Kingdom Call Centre Adviser - Inbound and Working From Home (FTC) ACBJX1404/SG Nationwide... UK £19,000 - £21,000 pro rata Call Centre Adviser - Inbound and Working From Home (FTC) Nationwide Are you a contact centre or financial services professional who is dedicated to delivering ... premium finance companies in the UK and Ireland. We are now looking for Call Centre Advisers to join our team on a fixed-term contract and deliver an excellent front-line service to customers. While our ... contact centre or financial services experience, we are waiting to hear from you. The Role As a Call Centre Adviser, you will provide an efficient and effective service to customers focusing on first... See more

  13. Call Centre Adviser - Inbound and Working From Home (FTC

    Craigavon | | From Premium Credit

    Job Category: Call Centre - Inbound Job Location: Craigavon, Northern Ireland, United Kingdom Call Centre Adviser - Inbound and Working From Home (FTC) ACBJX1404/SG Nationwide, UK £19,000... £21,000 pro rata Call Centre Adviser - Inbound and Working From Home (FTC) Nationwide Are you a contact centre or financial services professional who is dedicated to delivering incredible customer ... companies in the UK and Ireland. We are now looking for Call Centre Advisers to join our team on a fixed-term contract and deliver an excellent front-line service to customers. While our offices are ... financial services experience, we are waiting to hear from you. The Role As a Call Centre Adviser, you will provide an efficient and effective service to customers focusing on first time resolutions... See more

  14. Customer Services Advisor / Inbound Call Centre Agent (AWDO-P6220

    Sale | £20,000 per annum | From JobFlurry

    Customer Services Advisor / Inbound Call Centre Agent with excellent communication skills, a great telephone manner and good administrative skills is required for a well-established Global Company... Development Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for an experienced Customer Services Advisor / Inbound Call Centre Agent with excellent communication skills, a great telephone manner and good administrative skills. As the Customer Services Advisor / Inbound Call Centre Agent your responsibilities will be to deliver outstanding customer care service levels, which ... the Customer Services Advisor / Inbound Call Centre Agent you will be the first point of contact and will have the confidence to pick-up incoming phone calls and emails from customers and assist them with... See more

  15. Call Centre/ Customer Service/ Service Desk / Supervisor

    Peterborough | £13 - £17 per hour + Benefits | From Global Technology Solutions Ltd

    We have a new and exciting role for an experienced Service Desk/ Call Centre/ Customer Services Team Supervisor/ Team Leader, with excellent people management skills, to join an fantastic... multinational IT organisation based in Peterborough. You will come from either a call centre or IT services environment, with a passion for people and a good understanding of ticketing system ... in 2021. The role requires strong people management and ideally previous technical skills, but that is not essential. The ideal candidate would come from an IT Service Management / Call centre background, having experience managing large teams in of 1st line support staff / call centre, or customer service. Leadership Responsibilities Service Desk Team / Call Centre Supervisor: Line... See more

  16. Out of hours/ Service Desk / Call Centre Team Leader

    Peterborough | £18 - £19 per hour | From Global Technology Solutions Ltd

    Out of hours/ Night shift Service Desk Team Leader/ Contact Centre Team Leader An exciting opportunity has arisen for a Out of Hours / Night Shift Team Leader with experience of working night.... Role will be remote based until likely the summer when candidates will be required to return to the offices in Peterborough. You will come from either a call centre or IT services environment, with a passion for people and a good understanding of ticketing system stats and SLAs. The ideal candidate would come from an IT Service Management / Call centre background, having experience managing large teams in of 1st line support staff / call centre, or customer service. Leadership Responsibilities Out of hours Service Desk Team Leader: Line management of a team of Service Desk Analysts... See more

  17. Customer Service Advisor - Call Centre Based

    Newport | £10.02 - £11.35 per hour | From Blue Arrow Worcester

    BlueArrow are looking for Customer Service Advisors for one of the UK's leading financial service providers based in Newport Tredegar Park Pay Rate: £10.02 to £11.35 Hours: 35 hours - Full Time... a blended customer service and administrator position, you will be dealing with a wide range of customer queries over the phone. A strong background in customer service, telephone support or call handling ... . Role Responsibilities Taking high volume inbound calls Dealing with a wide range of banking queries Workload is led by customer calls, and may lead to some processing work as well Carrying... See more