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700+ customer service jobs in Leicester

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  1. Customer Service Advisor - Market Harborough (England

    UK-Leicestershire-Market Harborough | N/A | From Interaction Kettering

    Job Title: Customer Service Advisor Role Type: Temp to Perm Location: Market Harborough, town centre Salary: £8.97 per hour Hours: Monday - Thursday 0900 - 1700 or 1130 - 2000 (on... rotation) Friday 0900 - 1700 Saturday 0900 - 1300 - work every other Saturday, with time off in lieu We are looking for an experienced Customer Service Advisor to join our Market Harborough based client, on a temp to per basis, to provide administrative support within the Customer Service Team. As part of this team, you will be assisting clients and prospective clients with inbound telephone queries, as well as proactively making outbound calls to existing clients, providing a high level of Customer Service. This is a full-time position however, as our clients can often only speak to us... See more

  2. Customer Service / Manufacturing - Thurmaston (England

    UK-Leicestershire-Thurmaston | N/A | From Interaction Leicester

    Interaction Recruitment are recruiting a Customer Service Advisor with previous experience in Supply Chain/ Manufacturing for a client in Thurmaston This is a varied role with training and skill... progression available and would suit an order processor with a background in manufacturing. You will be receiving orders from customers, inputting onto the SAP / Oracle system. Calculating prices using percentages to implement appropriate discounts. Placing orders abroad, arranging shipment of goods and safe delivery to the customers site. The ideal candidate will have the ability to calculate measurements and percentages for discounting prices Accurate and competent data entry skills. A confident and helpful nature and the ability to provide excellent customer service. Previous... See more

  3. Customer Service

    Loughborough | £160875/annum | From Pertemps Loughborough Commercial

    A Customer Service Representative is required on a Temp to Perm basis with one of the UK's leading manufacturers in console accessories. Working hours for the role are 09:00am until 17:00pm Monday... through to Friday with a 30 minute lunch break. Over time would be required from 7am during busy periods. Starting pay is £8.25 Overtime paid after 37.5 hours To be considered for this role the ideal candidate must possess the following skill-sets: - Customer service experience - A good standard of the English language - written and spoken - Excellent communication and listening skills ... typing skills Other skill sets you must possess include remaining calm and professional during difficult telephone calls Keeping an up to date record on customer accounts, must be capable of solving... See more

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  5. Customer Service Advisor

    Leicester | Up to £17000.00 per annum | From Hays

    Customer Service Advisor - Permanent, full time - £17,000 per annum - Start April 2019 Your new company An innovative and exciting organisation based in Leicester City Centre are currently... seeking experienced and enthusiastic Customer Service Advisors to interview W/C 18th March with a view to starting in April 2019. Your new role As a Customer Service Advisor dealing with Business customers your duties will include: Taking inbound calls from Business Customers assisting with payments and general enquires Conducting outbound calls to complete customer care and generate ... role you will need to be an experienced Customer Services professional with at least 6 months prior experience working in a call or contact centre environment. Prior experience dealing with Business... See more

  6. Customer Service Advisor

    Markfield | £10.02 - £10.03 per hour | From Hays

    Customer Service Advisor - Coalville - 6 month temp We are currently working with a housing organisation in Coalville that have a new opportunity within the customer service team. Key... Responsibilities Deliver front line customer services effectively via telephone, e-mail, web, text phone and SMS. Provide a high standard of customer care in all customer contacts. To ... , and resolve them promptly in a helpful, respectful and courteous manner. Providing a tailored service for our diverse customer base. Take repair queries and respond within instructions to contractors Tenant ... relevant departments Using in-house computer system to log and update information Handling at times irate and upset customers & complaint handling Providing excellent customer service at all times To... See more

  7. Customer Service Coordinator

    Leicester | £9.37/hour | From Adecco

    Our client is currently recruiting for an experience Customer Service Administrator to join their team on a temporary basis. Location: Mountsorrel Hours: 7am - 5.30pm (shifts) Days: Monday... Friday Pay Rate: £9.37 PH (Depending on experience) Contract: 6 Months (Possible extension & permanent position) Duties & Skills Required: * Provide exceptional customer service to the customer * Responds to all types of queries including - orders, quotes, and general administration * Monitoring orders to ensure customers are kept informed of any changes. * Excellent accuracy and attention to detail skills * Organised * Work under pressure * Answering general calls and updating clients, customer and internal departments. If you are interested in this role please apply online... See more

  8. Customer Service Advisor

    Leicester | £18690 - £20295 per annum + OTE | From Anonymous

    Gain interest in your career. Location in Narborough (Leicester) The role In this role you will be a knowledgeable voice on the phone listening to the customer to help those in financial... organised. It would be desirable if you have gained customer service experience from any environment but is not essential A passionate and friendly personality. This role would also be suitable ... difficulty set up an affordable repayment solution. You will also identify any customers who are potentially vulnerable and might require extra support, and ensure all notes and systems are accurately updated. You will need to have an empathetic approach with a warm personality to build a relationship with people in sensitive circumstances around their finances. This is a permanent full time... See more

  9. Customer Service Team Leader

    Lutterworth | £26,000 per annum | From Unipart Logistics

    Customer Service Team Leader  You may remember Unipart as the company that revolutionised the automotive parts industry in the 1970s. Unipart is different company today with clients such as... and has an annual turnover of more than £1 billion.  Position: Customer Service Team Leader  Location: Magna Park, Lutterworth  Job type: Full Time, Permanent  Hours: Monday to Friday, 8.30am to 5.00pm  Salary: £26,000 per annum  About the role:  The Customer Service Team Leader will lead a team involved in delivering excellent customer service to External and Internal customers and driving a number of key objectives.  Responsibilities:  - Setting team objectives and managing performance  - Customer Service Satisfaction and meeting customer SLA / Contractual Terms and Conditions  - Produce... See more

  10. Customer Service Team Leader

    Lutterworth | £26000/annum | From Unipart Logistics

    Customer Service Team Leader You may remember Unipart as the company that revolutionised the automotive parts industry in the 1970s. Unipart is different company today with clients such as McLaren... annual turnover of more than £1 billion. Position: Customer Service Team Leader Location: Magna Park, Lutterworth Job type: Full Time, Permanent Hours: Monday to Friday, 8.30am to 5.00pm Salary: £26,000 per annum About the role: The Customer Service Team Leader will lead a team involved in delivering excellent customer service to External and Internal customers and driving a number of key objectives. Responsibilities: - Setting team objectives and managing performance - Customer Service Satisfaction and meeting customer SLA / Contractual Terms and Conditions - Produce reports... See more

  11. Customer Service Lead

    Bedworth, Warwickshire | 12.3500 | From CSW

    A local authority are looking for a Customer Service Team Leader within their Supporting People Team. Customer Service Team Leader - Role objective: Reporting to the Customer Service Manager, to... manage, develop and support a team of Customer Services Advisors and Administrative Support Assistants responding to requests for information, advice and services delivered by electronic means, principally over the telephone. Customer Service Team Leader - Key accountabilities: " To work with other members of the Customer Service Centre Management Team in support of the planning and development of future operations. " To monitor and manage the changing needs of the service, making recommendations for service improvement and implementing those improvements to the satisfaction of customers... See more

  12. Customer Service Lead

    Bedworth | £12.35/hour | From Pertemps - WCC

    A local authority are looking for a Customer Service Team Leader within their Supporting People Team. Customer Service Team Leader - Role objective: Reporting to the Customer Service Manager, to... manage, develop and support a team of Customer Services Advisors and Administrative Support Assistants responding to requests for information, advice and services delivered by electronic means, principally over the telephone. Customer Service Team Leader - Key accountabilities: " To work with other members of the Customer Service Centre Management Team in support of the planning and development of future operations. " To monitor and manage the changing needs of the service, making recommendations for service improvement and implementing those improvements to the satisfaction of customers... See more

  13. Customer Service Advisor

    Lutterworth | £7.95 per hour | From Leicester Commercial

    Experienced in Customer Service? Immediately available? Live within commutable distance of Lutterworth? If so, please read on! Pertemps are extremely excited to be assisting their client in... Lutterworth with recruiting a number of Customer Service Assistants, to start immediately in Lutterworth. ROLE PURPOSE: To provide the relevant assistance and support to our customers ... the Customer Service Department. • Ensure communication with the customer is maintained in an effective and timely manner. • Establish an in-depth knowledge of the Customer Service operating systems. • To comply with procedures to ensure the effective, efficient and professional operation of the Customer Service Department. • To take responsibility for first level contact with customers and to... See more

  14. Graduate Customer Service Executive

    Leicester | £18,500 per annum | From Instant Impact

    Job Title –  Graduate Customer Service  Location –  Leicester Salary –  £18,500 We’re working with the UK’s fastest growing renewable energy start-up. They’re making waves in... industry and looking to expand their Customer Service team. The opportunity is ideal for bright and bubbly graduates looking to kickstart their career in a start-up. The Company: This ... : Delivering a service that customers love – building long-lasting relationships with key customers, solving their complex problems & queries. Managing the end-to-end customer operations, from customer onboarding to billing and payments. Interacting with other teams internally to support the improvement and development of processes, services and technology. No prior knowledge of the energy... See more

  15. Customer Service Advisor

    Leicester | £17000 per annum | From Leicester Commercial

    Customer Service Advisor Permanent £17,000 Monday - Friday My client is an national organisation with their newly opened Head Office based in the heart of Leicester city centre. Due to... expansion they are now recruiting for a number of customer service roles on a full time permanent basis. Your day to day duties will involve dealing with customer queries, providing quotations as well as basic complaint handling. The right candidate should have a minimum of 6 months call centre experience, ' To deliver service excellence within the customer contact journey ' To respond to customer calls and correspondence within agreed service levels ' To accurately log conversation notes during the call ' To manage and action administrative duties in line with the business... See more

  16. Customer Service Specialist

    Leicester, Leicestershire | 9 - 9.0100 | From Reed

    w vibrant company based in Leicester City Centre are currently recruiting for a new team of On-Boarding Customer Service Specialist's, for new full-time temporary positions. The position would be..., and personable people to join their Customer Service team. You will be responsible for answering a range of different complex customer queries whilst consistently maintaining a friendly, positive, and innovative approach. Plus be able to provide excellent an service for each Customer before moving on to the next call. Ideally they are looking have at least one year previous experience of working in an Customer Service setting eager to learn, ready to pick things up, and have a real interest in delivering outstanding customer service If you are a graduate from university looking for a new challenge... See more

  17. Customer Service Specialist

    Leicester, Leicestershire | 9 - 9.2000 | From Reed

    A new vibrant company based in Leicester City Centre are currently recruiting for a new team of On-Boarding Customer Service Specialist's, for new full-time temporary positions. The position would..., and personable people to join their Customer Service team. You will be responsible for answering a range of different complex customer queries whilst consistently maintaining a friendly, positive, and innovative approach. Plus be able to provide excellent an service for each Customer before moving on to the next call. Ideally they are looking have at least one year previous experience of working in an Customer Service setting eager to learn, ready to pick things up, and have a real interest in delivering outstanding customer service If you are a graduate from university looking for a new... See more

  18. Customer Service Coordinator

    Leicester | Up to £9.37 per hour | From Adecco Group

    Our client is currently recruiting for an experience Customer Service Administrator to join their team on a temporary basis. Location: Mountsorrel Hours: 7am - 5.30pm (shifts) Days: Monday... Friday Pay Rate: £9.37 PH (Depending on experience) Contract: 6 Months (Possible extension & permanent position) Duties & Skills Required: Provide exceptional customer service to the customer Responds to all types of queries including - orders, quotes, and general administration Monitoring orders to ensure customers are kept informed of any changes. Excellent accuracy and attention to detail skills Organised Work under pressure Answering general calls and updating clients, customer and internal departments. If you are interested in this role please apply online. Adecco acts as... See more

  19. Customer Service Coordinator

    Leicester, Leicestershire | 9.3700 | From Adecco

    Our client is currently recruiting for an experience Customer Service Administrator to join their team on a temporary basis. Location: Mountsorrel Hours: 7am - 5.30pm (shifts) Days: Monday... Friday Pay Rate: £9.37 PH (Depending on experience) Contract: 6 Months (Possible extension & permanent position) Duties & Skills Required: Provide exceptional customer service to the customer Responds to all types of queries including - orders, quotes, and general administration Monitoring orders to ensure customers are kept informed of any changes. Excellent accuracy and attention to detail skills Organised Work under pressure Answering general calls and updating clients, customer and internal departments. If you are interested in this role please apply online. Adecco acts as an employment... See more

  20. Customer Service Team Leader

    Coalville | From £26,183 to £28,769 per annum | From emh homes

    Customer Service Team Leader 35 Hours per week Salary – £26,183 - £28,769 per annum Based in Coalville, Leicestershire About us At emh homes... the market as service provider and employer. The role The Customer Service Team Leader is a key role within the business, managing the Customer Service Centre. The work will include ... the Group’s disciplinary and grievance procedure when required. The role will involve monitoring and analysing of queue performance and reporting to the Customer Service Centre Manager You will be confident dealing with enquiries, correspondence and complaints that relate to the Customer Service Centre, and to act at all times in the interest of the group, ensuring the highest standards... See more

  21. Customer service adviser

    Leicester | £8.00 - £12.00/hour | From Encore Personnel

    Encore are recruiting an experienced Customer Service Adviser to join a well-established and growing business based in Leicestershire. Salary £8.00 to £12.00 per hour. The Role: * To... be the first point of contact for customers by responding to their issues and queries in an accurate and efficient manner. * Liaise with other team members and contractors to offer the best service to customers. * Use all required systems to complete precise data and information records within agreed guidelines. * Deliver excellent customer service and ensure a positive first response on each contact. * Be involved in tracking consignment deliveries with courier services. * Ensure that all customer telephone order entries are dealt with in a secure and timely manner. The Candidate: We... See more