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8,000+ call centre jobs in London

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  1. Automotive Call Centre Manager

    Orpington | £30000 per annum | From JobFlurry

    Call Centre Manager - Automotive - Based in Orpington - Circa £24-30k Per Anum - Monday to Friday 9am to 6pm Our client, a luxury Independent Car Dealership is looking to recruit a Call Centre... Manager for their expanding business. As a Call Centre Manager you will require both sales & customer service skills. Candidates must be passionate about providing excellent customer service and be ... / MOT reminder calls - B2B introduction calls - Answering overflow inbound calls - Answering inbound live chat enquiries Key Objectives as a Call Centre Manager: - To build rapport with customers ... including add-on sales Applicant’s requirements: - You must have a minimum of 2 years’ experience as a Call Centre Manager - You must be a good communicator and have great customer interaction skills... See more

  2. Call Centre administrator

    Dartford, Kent | - £22k | From K&T Heating

    We are looking for a call centre administrator to join our new offices in Dartford! This role is working Monday to Friday 35 hours per week and would suit somebody local to Dartford who has some... the Senior Call Centre Administrators with assisting on the relevant Region contracts in order to maintain high standards of customer service and create an improved customer experience. To maintain high standards of customer service and improved customer experience. General Duties/Key Responsibilities: • Answer inbound customer calls relating to repairs and servicing for all clients in a courteous and professional manner • Be on hand to support the Junior Call Centre Administrators at all times • Act as the main point of contact for end users and manage the customer... See more

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  4. Call Centre Advisor

    Woolwich, Greater London | £10/hour | From Go Train

    Go Train are training and recruiting people to work for their client as a call centre advisor. At first you will work from home. Job Description Answer incoming calls from customers to take... orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. Main duties: Answer calls and respond to emails Handle customer inquiries both over ... information into system Update existing customer information Process orders, forms and applications Identify and escalate priority issues Route calls to appropriate resource Follow up customer calls where necessary Document all call information according to standard operating procedures Complete call logs Produce call reports Key Competencies and Skills: Verbal and written communication skills... See more

  5. Call Centre Analyst

    Romford | £18000/annum | From TXM Recruit

    Call Centre Analyst - We are looking for a Call Centre Analyst to be the first and front-line response to all incoming queries and requests made by our clients, residents, customers and clients... will effectively answer inbound phone calls, respond professionally to emails and work closely with the back-office administration teams to ensure that all queries are resolved as prompt ... inbound phone calls/emails within the in-house system as “Communication Events”; ensure all details are accurately noted. Ensure all customer/resident details are up to date and relevant within the in ... issues to the relevant Contract Management team. Develop excellent working relationships with other team members and other departments within the Company. Call Analyst salary is up to £18K p/a – 35... See more

  6. Call Analyst - Call Centre

    Romford, London | £18000/annum | From Randstad Sales

    Randstad is working with a reputable and growing building maintenance and engineering type business based in the Romford area who are looking for a Call Analyst to work within their Call Centre... Someone from a Call Centre / Contact Centre type background would be ideal. ** Due to the location of the Call Centre, candidates need to have their own form of transport. Salary: £18,000 per annum Hours: 35 hour working week - shifts, flexibility required. Shifts can be 12pm-8pm / 8am-4pm / 9am-5pm. The main purpose of the Call Analyst role is to be the first and front-line response to ... Contract Management team Skills and experience required for the call centre role: - Proven experience working in a similar Call Centre / Contact Centre type role - Experience of dealing with high... See more

  7. Call Centre Agent

    Head Office, London (North West) | £9.66/annum £21,132.80 | From Cargiant

    Qualify customer needs pro-actively and effectively handling customer queries, ensuring customers are fully aware of the services we offer and what procedures they must follow when visiting... Cargiant. Duties/Responsibilities Answer inbound calls with a positive attitude and adhere to company/call handling policy, representing the company in a positive light. Assess our customer’s needs and carry out the necessary course of action. Aim to register and/or update customer’s details in our internal database ensuring customers record forms are kept up to date. Redirect calls to ... needs, ensuring all customers are aware of Cargiant benefits. Conducting outbound calls, creating desire for the vehicles to the customer. Respond to customers enquires via email. Contact customers... See more

  8. Lloyds Bank - On Call Customer Service Assistant - Chelsea

    London | £21546 - £23940 per annum | From Lloyds Banking Group

    Whether they're saving, spending or borrowing, we want you to help our personal and business customers navigate through their individual journey. Lloyds Bank is proud to serve the people,... as they call or visit our branches Helping them with many of their day-to-day queries or to use our technology Supporting a number of branches within your local area Really getting to know your team... See more

  9. Automotive Call Centre Manager

    Orpington | £30000/annum | From Perfect Placement

    Call Centre Manager - Automotive - Based in Orpington - Circa £24-30k Per Anum - Monday to Friday 9am to 6pm Our client, a luxury Independent Car Dealership is looking to recruit a Call Centre... Manager for their expanding business. As a Call Centre Manager you will require both sales & customer service skills. Candidates must be passionate about providing excellent customer service and be ... / MOT reminder calls - B2B introduction calls - Answering overflow inbound calls - Answering inbound live chat enquiries Key Objectives as a Call Centre Manager: - To build rapport with customers ... including add-on sales Applicant’s requirements: - You must have a minimum of 2 years’ experience as a Call Centre Manager - You must be a good communicator and have great customer interaction skills... See more

  10. Customer Service - Inbound Call Centre

    Romford, London | £18000 - £19000/annum | From Randstad Sales

    Randstad is looking for experienced Customer Service professionals to work for a great Building Services type business based in the Romford area. This is a permanent job opportunity to start ASAP. ... Training is provided. ** Due to the location of the Call Centre, candidates must have their own form of transport. There is parking onsite. Salary: £18,000 per annum to start, rising after ... required for the call centre role: - Proven customer service and admin experience - Ideally have experience of dealing with high volume inbound calls - Excellent communication skills both verbally ... and requests made by clients, residents and customers. Answer inbound phone calls, respond professionally to emails and work closely with the back-office administration teams to ensure that all queries... See more

  11. Part Time Call Centre Agent

    Elstree, Hertfordshire | £19500/annum pro rata plus amazing benefits | From Nouvo Recruitment

    If you are looking for a part time role and have outstanding telephone Customer Service experience, please do click apply! You will be working 15 or 20 hours per week, Monday 7.5 hours, then 7.5... hours across the rest of the week or another full day. You will be required to attend full time training for 2 weeks, then you will revert to your part time hours. Key Responsibilities; * To answer and handle calls promptly * Identify and respond to the needs of customers * Resolving queries were possible and or passing to other senior members of the team * To use call centre systems effectively and in line with department procedures * Input all data and complete all related paperwork About You * A minimum of 6 months customer service/call centre experience is essential for this... See more

  12. Out Of Hours Call Centre agent

    Dartford, Kent | - £26k | From K&T Heating

    K&T heating are looking to recruit call handlers to work within our new offices in Dartford as part of our out of hours team. We operate within the social housing industry providing key service.../Role Overview: To act as the main point of customer contact for servicing and responsive maintenance. Handling calls out of hours from tenants. To maintain high standards of customer service and improved customer experience. General Duties/Key Responsibilities: • Answer inbound customer calls relating to repairs and servicing for all clients in a courteous and professional manner • Be on hand to support the Junior Call Centre Administrators at all times • Act as the main point of contact for end users and manage the customer relationship • Answer customer queries and take ownership of any... See more

  13. Call Centre Representative

    Hounslow | | From Prima Assicurazioni

    Job Description Role Purpose Our vision is to become the UK's best car insurance provider, using our best-in-class technology and a customer-centric approach to disrupt the market. We are looking... the voice of the customer by providing regular customer insight to the wider business. ● Be part of the Saturday rota. Key Experience: ● Minimum two years' experience in a service-related call centre ... will include the following, but may develop to reflect both ability and the strategy of the business: ● Answering all inbound calls within SLA. ● Completing outbound calls where necessary... See more

  14. Lloyds Bank - On Call Customer Service Assistant - Kingston - Part Time

    Surbiton | £19,881 - £22,090 per annum | From Lloyds Banking Group

    Whether they're saving, spending or borrowing, we want you to help our personal and business customers navigate through their individual journey. Lloyds Bank is proud to serve the people,... brands on the High Street. We offer a comprehensive range of financial products and services -shaped to suit individual needs. Your Purpose Your role as an On Call Customer Adviser is to help us ... hours to practice and embed your learning you'll be required to work additional hours in your first 2 months. Your Day Greeting customers as they call or visit our branches Helping them with many... See more

  15. Lloyds Bank - On Call Customer Service Assistant - Kingston - Part Time

    Surbiton | £19,881 - £22,090 per annum | From Lloyds Banking Group

    Whether they're saving, spending or borrowing, we want you to help our personal and business customers navigate through their individual journey. Lloyds Bank is proud to serve the people,... brands on the High Street. We offer a comprehensive range of financial products and services -shaped to suit individual needs. Your Purpose Your role as an On Call Customer Adviser is to help us ... hours to practice and embed your learning you'll be required to work additional hours in your first 2 months. Your Day Greeting customers as they call or visit our branches Helping them with many... See more

  16. Centre Manager

    Central London | From £40,000 to £45,000 per annum Pro rata | From PopUp Painting Events

    An exciting new opportunity has arisen with  PopUp Painting & Events . As our company continues to grow, we are looking for an additional Managers tohelp run our new Central London... stock control and budgets are adhered to; ensure correct purchasing procedures are followed; undertake stock takes; work with the other Centre Manager to ensure the consistent quality, rotation and levels ... . Customer and guest liaison and service. 7. Events Management and delivery of on-site events and experiences. Planning & Administration 1. Supporting the centre ... procedures. 6. Supporting the development of immersive events & customer experiences. 7. Working with wider team members, external agencies & partners to ensure the centre... See more