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8,000+ call centre jobs in London

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  1. Call Centre/ Customer Service/Inward bound Call Centre

    Hounslow | - £18k | From Mark James Search

    Full time Call Centre/ Customer Service/Inward bound Call Centre position including one weekend in three. Due to expansion my client is looking for a full time call centre/customer service... person to support their Stores with overflow calls to their Call Centre in busy periods and close the sale if required. Would you like to work within a Call Centre Environment with a team of 4 ... would have worked in a Call Centre,Customer services with calls or Target Sales, Events, Hospitality or been a Sales Assistant within either Phones, Kitchen, Bathroom, Betting or Furniture industry ... numerical skills alongside your call centre or customer service skills. Their working hours are from 8am to 8pm Monday to Friday, Saturday 8am to 6pm and Sunday 10am to 4pm. You will be required to work... See more

  2. Call Centre Team Leader

    North West London | From £23,000 to £25,000 per annum | From Creative Parking Solutions Plc

    We are looking for an experienced Call Centre team leader who will be responsible for managing the call centre team within agreed service levels and quality standards. The role holder will be... key part of the Operations team and will work closely with other business departments to ensure that the call centre scales in line with the exciting business growth plans. Key Accountabilities The expected job responsibilities for the Call Centre Team Leader are as follows: · Motivating and managing the call centre team on a daily basis including effective resource ... centre team on a daily, weekly and monthly basis · Work with internal business functions and stakeholders to resolve issues impacting the business · Monitoring calls and coaching team members... See more

  3. Call Centre Team Leader

    South East London | £25k - 35k per year | From CPI Selection Ltd

    Our client are an award winning specialist boutique Sales/Marketing Consultancy with over 20 years experience working within the technology sector representing genuine global market leaders with... generation Client liaison both by telephone and email Weekly reporting – understanding of key data e.g. KPI’s/call-time and updating management accordingly Recruitment and training ... (B2B) Great motivational skills Previous sales management experience would be advantageous Target setting / tracking operator performance / managing call rates and conversion rates. This role wouls suit a Team Leader or Supervisor as well as current Contact Centre Managers looking for an opportunity with plenty of support, freedom and autonomy on offer. Based in central London easily... See more

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  5. Call Centre Agent City of London

    City of London | - £18k | From Curtis & Mayfair

    Tele Sales Consultant Are you confident and enthusiastic? Do you enjoy talking to people? Are you looking to start your career in sales… then this may be the start your looking for... apply, apply online. If you have further questions call 020 3327 2121. Curtis & Mayfair is an Equal opportunities employer and welcomes applications from all. Curtis & Mayfair is a recruitment... See more

  6. Call centre sales advisor

    London, England, United Kingdom | | From Confidential Company

    An exciting opportunity to join a well-established call centre, specialising in marketing services. Working in this busy call-centre will benefit from a guaranteed basic salary plus commission Role... and English 2 years experience in call centre ... Description: you shall be working through warm leads provided to you and converting them into successful sales in accordance with company sales targets. Duties and Responsibilities: Handle outbound calls Working through sales leads provided Key Skills and Experiences: Strong communication skills Teamwork in sales-oriented environments Great customer focus Ability to work successfully... See more

  7. Call Centre Advisor Shifts Days/Nights 4 on 4 off

    London | - £21k | From Maiday Recruitment

    Call Centre Advisor Shifts Days / Nights 4 on 4 off Location: West London Reference: MG50834 Salary: £21,000 + £3,500 shift allowance = £24,500 Call Centre Advisor /Shift Controller -This position... opportunity has arisen for an experienced Inbound Call Centre Advisor with excellent Customer Service skills to work as part of this friendly team in this INBOUND Call Centre division, you must be used to dealing with clients in a corporate / B2B environment. IT IS ESSENTIAL THAT YOU HAVE AT LEAST THREE - FOUR YEARS RECENT UK CALL CENTRE EXPERIENCE, be confident, professional and capable of prioritising ... join a well-established business that is expanding their B2B Inbound Call Centre. In return for your success you will be rewarded with an excellent salary. Call Centre Advisor /Shift Controller... See more

  8. Call Centre Assistant

    London | | From HAYS

    Job Description Call Centre Assistant (Must have large amount of experience in call centre roles) Full-time: Monday - Friday: 9.00am - 6.00pm. Contract length: Temporary on-going role. Pay rate... and professional manor * Someone who is a team player * Customer focused * Competent with Microsoft Office, particularly Microsoft Excel * Must have worked in Call Centre, and have a portfolio ... delivering outstanding customer service. The requirements for this role is to have worked in a range of call centre roles, and have a wide range of campaigns. What you need to do now If you're interested in this role, please respond to this advert via email with an attached up to date CV (Please do not call... See more

  9. CALL CENTRE AGENT

    Croydon | 9.0000 - 12.0000 | From Reed Business Support

    I am currently recruiting for a Call Centre Agent on a Temporary who is immediately available in the Croydon Area. The suitable candidate must have at least a year experience within... field. Answer all incoming calls Experience dealing with large amounts of incoming or outgoing calls Responding to customer's emails managing customer complaints If you have the relevant experience please do not hesitate to apply and I will be in touch if suitable... See more

  10. Call Centre Advisers

    Waltham Cross | | From Blue Arrow

    Job Description Call Centre Advisers are required in Waltham Cross for Full Time temporary work starting immediately with the possibility of ongoing work for the right candidates. Sucessful... applicants must be able to work any days across Monday to Sunday on a rota basis for 6am-2pm shifts. Pay rate is £9.05 per hour. Call Centre Advisers will need to have good communication skills and have either previous call centre, administration or customer service experience. Some of the tasks required will be as follows: Logging late deliveries, shortage queries, and all incoming Customer ... but will be required to meet Call Centre KPI's. Due to the location and the start times being 6am, you will need to live locally or have your own transport. Please apply ASAP if you are interested in... See more

  11. Senior Call Centre Agent

    Royal Kingston upon Thames | | From HAYS

    Job Description Your New Company An exciting opportunity for a permanent position has arisen for a Senior Call Centre Agent to work for the UK and Ireland's leading recruitment company, with their... office based close to New Malden station and would provide excellent transport links. This position has been created due to internal movement within the company. Your New Role The Senior Call Centre Agent is responsible for training and coaching the Call Centre Agents, handling escalations to successful resolution, receiving and logging calls for payroll queries and providing outstanding customer service. Your duties will include working to targets to ensure the call centre average abandon rate of less than 10% and an average wait of less than 60 seconds is achieved. What you'll need to... See more

  12. Call Centre Assistant

    City of London | 10.0000 - 12.0000 | From Hays Specialist Recruitment Limited

    Opportunity to work at Contact Centre - (Must have large amount of experience with Contact Centres) Call Centre Assistant (Must have large amount of experience in call centre roles) Full-time... Microsoft Excel Must have worked in Call Centre, and have a portfolio of experience within this industry. About the job Will deliver care to important customers, as the company builds an excellent support service. You will be a part of building an engaging platform through delivering outstanding customer service. The requirements for this role is to have worked in a range of call centre roles, and have a wide range of campaigns. What you need to do now If you're interested in this role, please respond to this advert via email with an attached up to date CV (Please do not call). Hays... See more

  13. Call Centre Agent

    Royal Kingston upon Thames | | From HAYS

    Job Description Your new company An exciting opportunity for an ongoing temporary position has arisen for a Call Centre Agent to work for the UK and Ireland's leading recruitment company, with... their office based close to New Malden station and would provide excellent transport links. This position has been created due to internal movement within the company. Your new role The Call Centre Agent is responsible for receiving and logging calls for payroll queries, handling complaints effectively to successful resolution and providing outstanding customer service. Your duties will include working to targets to ensure the call centre average abandon rate of less than 10% and an average wait of less than 60 seconds is achieved. What you'll need to succeed Utilising your previous relevant... See more

  14. Call Centre Sales Advisor (Ticket sales / Information

    Central London | £20,962.50 per annum | From Royal Collection Trust

    Call Centre Sales Advisor (Ticket sales / Information) Location: Buckingham Palace, London Job type: Full Time, Fixed Term Contract (April 2020 – September 2020) Hours: 37.5 hours per week, Monday... of the following: Ticket Sales Assistant, Customer Service, Travel and Tourism, Call Centre, Contact Centre, Sales Executive, Inbound Sales, etc. Ref: 90867 ... exactly who we’re looking for. You have a warm and friendly personality, which will even engage people over the telephone in our busy contact centre. You’re also an excellent team player, with... See more

  15. Call Centre- Employee benefits

    City of London | | From Blue Arrow

    Job Description Customer service administrator to work in a busy contact centre based 8 min walk from Cannon street. Taking calls from Employees about employee benefits and talking them through... portal and dealing with password resets. the position is temp for approx 2-4 months. You will need to have worked in a contact centre before or in a telephony based role, speaking to customers of all levels. This role is 37.5hrs per week, there maybe overtime available, paid at time and a half Please apply today! Subject to Credit check / Reference... See more

  16. Call Centre Operative - Social Housing Exp Essential

    East London | £19000 - £22000 per annum | From Howells Solutions

    Call Centre Representative/Customer Service Advisor - Social Housing Sector Full Time Permanent Up to £22,000 p/a 37.5 hour week between hours of 8am - 6pm Stratford START ASAP BEFORE... CHRISTMAS! Are you an experienced Call Centre Operative with the ability to demonstrate excellent communication and customer service skills? Are you looking for a new challenge in order to develop ... . You will be working as part of a team in a call centre environment assisting the operational team to deliver a quality service to all clients including Housing Associations and Local Authorities and their ... experience in working in a call centre environment and with ROCC/Opt-time/DRS. You will be working for a modern, forward thinking business that believe the strengths, skills and personalities of their... See more

  17. Call Centre Auditor

    Croydon, Greater London | £23827 - £24827/annum | From Altitude-Recruitment Limited

    An exciting opportunity reporting to the training department, this role is to continuously monitor and measure the quality of calls from call agents, providing feedback and coaching where required... To mitigate both volume and the content of complaints through the effective identification of issues impacting the quality of the customer experience. To ensure the customer is at all times centric to the business, and that the highest standards of customer service are maintained. Experience of providing feedback on performance, monitoring and assessing calls. High attention to detail with a high level of customer service. Liaise with Team Managers, ensure that communication is followed through all teams. Altitude-Recruitment acting as an Employment Agency and Employment Business... See more

  18. Call Centre Auditor

    Croydon | 23827.0000 - 24827.0000 | From Altitude-Recruitment Limited

    An exciting opportunity reporting to the training department, this role is to continuously monitor and measure the quality of calls from call agents, providing feedback and coaching where required... To mitigate both volume and the content of complaints through the effective identification of issues impacting the quality of the customer experience. To ensure the customer is at all times centric to the business, and that the highest standards of customer service are maintained. Experience of providing feedback on performance, monitoring and assessing calls. High attention to detail with a high level of customer service. Liaise with Team Managers, ensure that communication is followed through all teams. Altitude-Recruitment acting as an Employment Agency and Employment Business... See more

  19. Call Centre Supervisor

    London | | From HAYS

    Job Description My client is an internationally renowned private hospital, based in central London who offer treatments of the very best quality. I am currently recruiting for a Call Centre... effective deployment of available resources across all departments within the Contact Centre. * To continually monitor the performance of all team members to ensure all qualitative and quantitative targets are met and service levels achieved * Coach and develop the capabilities of all team members. * Ensure everyone who calls the contact centre is treated like a VIP and maintain exceptional standards ... Supervisor where you will be responsible for supervising and co-coordinating the activities of Client Services Officers within the Contact Centre to ensure the provision of a first-class service to... See more

  20. Call Centre Operative Inbound

    Romford, Greater London | £17840/annum Commission uncapped OTE 30K | From First Choice Staff

    Call Centre Operative Inbound Our client is one of the fastest growing and award - winning Travel Insurance Brokers.They are market leading with 5 star Defaqto products. You will be responsible for... handling inbound calls, accurately screening of customers.You will achieve personal sales and performance targets. Cross sell policies.and offering excellent customer services. Good communication skills with customers and committed to excellent customer service. Hours 37.5 per week over a 7 day period , working some weekends and bank holidays on rota basis. Your target earnings are 30K per year plus an excellent range of benefits including free mobile phone insurance,discount gym membership, ability to buy more holiday each year. Long service awards... See more