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1,000+ customer service jobs in Aberdeen

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  1. Services Lead

    Aberdeen | Competitive | From PETROLINK SERVICES LIMITED

    ICT Support Services Lead coordinates and leads the team providing of all end user support services for both hardware and software to a global user base.The lead will be... responsible for managing and monitoring a team of support engineers. DUTIES & RESPONSIBILITIES Manage ticket queue and ensure timely response and resolution to incidents and service requests.Escalate tickets where required or as... See more

  2. Customer Service Assistant

    Aberdeen | £21000 - £22000/annum | From Page Personnel

    Our client is looking for 2 Customer Service Assistants Client Details A superb and growing business Description Handling incoming calls from customers relating to faults... emergencies. Assisting customers with difficult complaints Making outbound calls to staff / transfer calls to correct department Great customer service skills Obtain the relevant information from customers to then decide on the appropriate course of action required to resolve a query. Administration duties when required. Profile Previous experience of working in a customer service environment Good telephone manner Good keyboard skills and experience of Windows environment Excellent communication skills Ability to work on own initiative Ability to remain calm and customer focused under... See more

  3. Customer Service Coordinator

    Aberdeen | £20000 - £26000/annum | From Get Staffed

    Customer Service Coordinator Our client is an experienced, proactive and flexible IT managed service provider offering Premium IT support, Cloud-Based Services and Commercial IT Consultancy. They... operate a Service Desk providing remote IT support to Small and Medium Enterprises across multiple sectors. Are you genuinely motivated to learn, develop and increase your experience and skills ... client requests for new equipment and guiding them on how to complete the CRF (Customer Requirement Form) should they want to do so. 1.2 Sales + Procurement Becoming familiar with and knowledgeable about all current products and services the company offers. Developing relationships with our recognised vendors, accruing industry knowledge through conversations with them. Tapping their knowledge... See more

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  5. Visitor Services Assistant - Catering

    Ellon | £19,344 per annum pro rata | From National Trust Scotland

    Do you have a passion for food and dedicated to high levels of customer service? Visiting our The Courtyard Café is an essential part of the visitor experience for those coming to... Haddo House and the role of the Visitor Service Assistant - Catering is to make it a positive and memorable part of a visitor’s day with us.  As a member of our Visitor Services team your job you will help us by producing our daily menu and baking in a timely manner, to the required standards of presentation and quality. The ideal candidate will assist our Visitor Services Supervisor to maximise sales through excellent customer service and product knowledge and will take a pride in our front of house presentation and be effective in behind-the-scenes processes... See more

  6. Customer Service Advisor - Sales

    Aberdeen | | From Jewson

    The Role At Jewson we pride ourselves on our ability to provide a great welcome to our customers, being proactive when helping them, being trusted, and recognised for our 'customer first' approach... If you enjoy working with people, you're a good listener and you think you could help our customers feel welcome, then this Customer Service Advisor (Sales) could be a great opportunity for you. This Customer Service Advisor (Sales) role is working in our Jewson Branch in Aberdeen. Jewson is the biggest employer in the UK Saint-Gobain business, with over 500 branches. What will I be doing in this role? The Customer Service Advisor role is one the most important roles within the branch network. Based within the store, you will be the 'face' of the branch and will maximise profitability... See more

  7. Visitor Services Supervisor

    Sauchen | £22572 | From National Trust For Scotland

    We are looking for an experienced and talented manager to join the team at our fantastic property, Castle Fraser. This is an exciting opportunity within the heritage industry and the ideal... achieved through excellent customer service and with delegated responsibility for visitor services, events and duty management and is very often the “face” of the Trust to visitors and suppliers. As such ... of trust for all clients from inception to delivery to provide exceptional customer service. Support the Operations Manager and the other Visitor Services Supervisors with the recruitment; induction ... outdoor events arena, making it a perfect venue for large scale outdoor hospitality opportunities. PURPOSE OF THE ROLE To provide operational coordination and supervision of visitor services experience... See more

  8. Customer Care Officer - Emergency Response - ABC07173

    Ruthrieston | £10,001 - £20,000 | From Aberdeen City Council

    Job Description Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link  and the Job Profile attached. These explain the job role and the type... change Job Purpose: The purpose of this role is to ensure that all enquiries made to the 24 Hour-Emergency Response Team, are handled appropriately and effectively, with first class customer care. The post holder will demonstrate excellent communication skills, work to a high level of accuracy and have a strong customer service ethos. Requirements No essential criteria required. Responsibilities Demonstrate skills and experience in: Working under pressure in a busy environment whilst delivering a high standard of customer service. Working in a relevant customer facing role. Consistently... See more

  9. Gas Service And Repair Engineer

    Aberdeen | From £180 to £550 per day | From NUCO Solutions

    A great opportunity has just come up for an experienced service and repair engineer in the Aberdeen area. We are currently looking for Gas Engineers to take on a contract to complete gas service... and repairs for a client that is one of the biggest gas companies in the UK and they are looking for a boiler service and repair engineer to join their team. This is an on-going sub-contract role. All jobs... See more

  10. Lead Practitioner - Fixed-Term - Aberdeen Assertive Outreach Service - 214932

    Ruthrieston | £20,001 - £30,000 | From Turning Point Scotland

    Aberdeen Assertive Outreach Service Turning Point Scotland are partners within a multi-agency approach to provide assertive outreach to people at heightened risk of drug related death... partnership which started in Dec 2020, led by the Integrated Drug and Alcohol Service, will work with Aberdeen City Council, NHS Grampian, Police Scotland and Turning Point Scotland, to enable ... the service are: Reduce drug related deaths Increase the number of at risk individuals engaging in harm reduction actions Increase distribution of naloxone Increase the number of people engaging in ... 2020, and evolve our new focus on supporting individuals who are leaving prison. The role will form part of a multi-agency approach and the ability to work within a developing service are key. It is... See more

  11. Recovery Practitioner - Alcohol Related Brain Damage (ARBD) Service - 214881

    Possil Park | £10,001 - £20,000 | From Penumbra

    Job Summary To assist people who use the service to establish and maintain a meaningful and fulfilling life in the community. Recovery Practitioners play a central role in the planning and provision... of quality, recovery focused support to people who use the service. Main Duties and Responsibilities Establish an effective relationship with people who use the service in accordance with Penumbra’s policies and procedures. Develop outcome-based personal recovery plans for each supported person that promote self –management and social inclusion. Co-ordinate delivery of recovery focused support. Provide practical support and supervision to Recovery Workers and/or Peer Workers as required. Develop effective relationships with other groups and agencies in your area and take opportunities... See more

  12. Service Manager - Greater Glasgow and Clyde Overdose Response Team - 214550

    Kinning Park | £30,001 - £40,000 | From Turning Point Scotland

    The Greater Glasgow and Clyde Overdose Response Team (GORT) is a rapid response to near-fatal overdoses which provides a short, focused period of support to each person. GORT assertively connects... individuals with mainstream alcohol and other drug services (maximum 3 interventions). This 12-month test of change is delivered in partnership with Simon Community Scotland on an assertive outreach basis across Glasgow’s three localities, Accident & Emergency Departments and city centre. We address other potential barriers including information and data sharing; prescribing arrangements, and rapid access to mainstream alcohol and other drug services. We will aim to increase engagement with alcohol and other drug services and provide a template which the Drug Deaths Taskforce could roll... See more

  13. Senior Practitioner/ Registered Manager for Women's Supported Accommodation Service - 214402

    Ruthrieston | £20,001 - £30,000 | From Four Square

    Four Square have an exciting opportunity for a qualified and experienced person to become our new Senior Practitioner with Registered Manager status to lead the team in one of our Women’s Services... a confident, dynamic and creative leader with a positive, ‘can do’ attitude who can inspire this in others.  You will need to be focused on service excellence and lead a team of Practitioners to achieve this ... . Disclosure Due to the nature and context of the work, there is an occupational requirement for all members of our staff within this service to be women... See more

  14. Customer Host

    Aberdeen | | From The Rank Group

    As a Customer Host you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to... role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations. You will; * Welcome customers warmly in to the business * Live our values of Service, Teamwork, Ambition, Responsibility and Solutions * Work with your colleagues to provide efficient and dynamic service * Deliver an excellent quality experience across, leisure, food and beverage * Provide an outstanding level of service through selling * Ensure you proactively comply with all regulation... See more

  15. Customer / Scheduling Administrator

    Inverurie | £10.50/hour temp to perm opportunity | From Meridian Business Support

    Meridian Business Support are currently looking for an organised, reliable and friendly Customer / Scheduling Administrator to work with our client based in Cumbernauld. The role would be an ideal... opportunity for a dynamic, hands-on individual, looking for an ongoing, long-term position. This is temporay role that could become permanent for the right candidate. Duties Facilitating the movement of customer orders on the program report Supplying / confirming with customers their delivery dates Managing supplier schedule in line on program report Monitoring customer date changes and analysing customer performance Using Microsoft packageRequirements Must be available for immediate start Must have experience in manufacturing procurement Experience in Navision advantageous but not... See more

  16. Manager - Organisation Design - People Advisory Services (UK&I) - Open to Flexible Working

    Aberdeen | | From EY (Ernst & Young)

    Organisations are having to become much more adaptable to change as they face new workforce challenges as a result of globalisation, changing demographics, emerging technology, innovation and... regulatory demands.  We believe the People Agenda is at the heart of successful change.  EY People Advisory Services (PAS) help organisations to put humans at the centre of their transformation ... clients to positively influence clients and identify innovative ways to expand our Organisational Design service offerings to clients on live engagements.Bring the power of technology to our clients in ... organisations with the customer in mind, supported by modern delivery methods.Support our internal growth as a practice and take an active role in building our own capabilities.Skills and attributes... See more

  17. Service Controller

    AB21, Mains of Dyce, Aberdeen City | £27000 - £30000/annum | From Two Rivers Recruitment

    Permanent vacancy - Service Controller/Admin Location - Dyce, Aberdeen Salary - £27,000 - £30,000 plus excellent benefits package Hours: 39 hours per week, Monday to Thursday 08:00 to... it maybe best to have your own transport. Are you looking for a new opportunity to join a growing, thriving business? Are you organised? Can you multitask and deliver great customer service at all ... customers on service and maintenance provisions * Oversee planning and completion of maintenance contracts in line with budgets * Liaise with Service Manager on preparation of service, maintenance ... account maintenance contracts Providing excellent customer service to clients at all times Skills and Experience * Ability to prioritise a varied workload in a 24/7 industry * Excellent... See more

  18. Service Engineer

    Aberdeen | - £25k | From Clear Engineering Recruitment

    Service Engineer £25,000 - £27,000 Basic + Overtime (OTE £35,000+) + Manufacturing Training + Technical Progression + Regional Field Work + Vehicle + Mobile + Laptop + Expenses Paid... earning a good OTE. This company service & install various different types of garage equipment for a range of industries all over the UK. As a market leader, they're looking to expand their field service engineering department. Enjoy working on a variety of equipment & being a specialist. Key Responsibilities: Regional based service work Install, service & commissioning lifting equipment. Mechanical & Electrical fault finding & installation. Building relationships with new & existing customers Background Required: Multi Skilled Engineer (ideally with lifting or plant experience) Be from an... See more

  19. Service Manager

    Aberdeen, Aberdeen City | | From Cammach Bryant

    Our Client is looking for a Service Manager, on a permanent staff basis, location in Aberdeen. ROLE The primary role will be managing and organising our service team who install, service and repair... catering equipment within the hotel, hospitality, public and private sectors. RESPONSIBILITIES * Leading a small team of engineers and building the team as the business allows * Providing the best possible standard of customer service to our existing clients * Offering support and advice to the team of engineers * Working remotely as and when required * Monthly reporting to the company directors * Weekend On-Call (as required) REQUIREMENTS Essential Skills * Experience as a qualified Engineer * Gas qualifications – COMCat 1 & 3 * General knowledge of the Service Industry * Full UK driving... See more