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Eligo Recruitment
London Area, United Kingdom
macOS IT Support Analyst Are you ready to dive into a dynamic role that combines tech expertise with a positive, can-do attitude? A globally leading creative agency is on the lookout for a macOS and Jamf IT Support Engineer to join their vibrant team in the heart of London! Why join? You’ll become part of a small team where you'll have the chan
Job Source: Eligo RecruitmentPeaple Talent
England, United Kingdom
24/7 Service Desk Analyst | UK Remote | £36,000 This is an exciting role to join a collaborative company where you will be responsible for providing technical support, troubleshooting, and customer service to clients. This role provides excellent exposure to a wide range of technologies and the opportunity to further develop your skills. You will
Job Source: Peaple TalentCleartech International ltd
greater london, england, United Kingdom
A global IT services consultancy are looking to add a motivated IT Support Specialist to its growing team. You will touch on many aspects of IT and expertly support a multitude of technologies, with responsibilities including Apple device management (MDM), Microsoft hardware and software support, infrastructure, security, and network configuration
Job Source: Cleartech International ltdThe IN Group
London Area, United Kingdom
IT Support Manger (1 Year FTC) Salary + Bonus The IN Group 1 Year FTC Hybrid working, City of London The IT Support Manager leads the team of IT Support Technicians to provide outstanding service to our clients and is responsible for managing day-to-day operations, developing and implementing IT support processes, ensuring that our clients receive
Job Source: The IN GroupPrimis
London Area, United Kingdom
Job Title: IT Support Engineer Industry: Advertising Job Type: 6 month Contract Day Rate: £110 - £130 Location: City of London (Fully onsite) Start date: ASAP Role: Providing 1st and 2nd line support. Collaborate with help desk team to resolve support calls. To escalate and work with third parties to appropriately resolve issues. Conduct audits an
Job Source: PrimisAlTi Tiedemann Global
London Area, United Kingdom
Company Description AlTi Tiedemann Global (“ALTi”) is a NASDAQ listed global wealth and alternatives manager, in the business of turning powerful ideas into high-performing strategies and solutions. The firm currently manages or advises on approximately $68 billion in combined assets and has an expansive network with over 490 professionals across t
Job Source: AlTi Tiedemann GlobalMovement8
London Area, United Kingdom
IT Support Engineer – 2nd/3rd line, Windows, Networks This is a permanent position, paying £35-40k depending on related experience and will require on-site working across 2 clients in London (East London & Central London). Working for a successful, growing MSP you will be splitting your time between working onsite for one of their most important
Job Source: Movement8Talent
England, United Kingdom
Are you looking for a new infrastructure based role? Are you confident supporting servers and systems within a public sector environment? Look no further… Principle ICT Officer Permanent Opportunity Hybrid working in the North East £37,000 - £42,000 Our public sector client, based in the North East, is looking to add another permanent member to
Job Source: TalentLondon Area, United Kingdom
Salary Range: £35,000 to £40,000
About Blockspace:
At Blockspace, our mission is to reshape the digital tech sector through a diversified portfolio of group companies that span media, events, research, app development, and project incubation. Our ventures, characterised by innovation and forward-thinking, are united in transforming the digital domain.
Role Overview:
We are seeking an IT Support Analyst to join our Blockspace team in London, focusing on enhancing our IT infrastructure. This position will report directly to the Chief Technology Officer (CTO).
Ideal for a versatile individual with a solid grounding in IT troubleshooting and a passion for user satisfaction, this role offers the opportunity to expand skills in web development and SharePoint design. Your duties will include being the initial contact for IT issues, offering on-site troubleshooting for hardware, software, and network problems, and engaging in web development and SharePoint projects. This position not only capitalizes on your existing IT expertise but also paves the way for growth into web development, SharePoint development, and DevOps engineering under the mentorship of the CTO, aligning with our commitment to professional development and technical excellence.
Key Responsibilities:
• IT Troubleshooting: Troubleshooting and resolving software, hardware, network, and cloud-based issues via phone, email, or in-person support.
• Issue Escalation: Escalating complex issues to our managed service desk or the CTO.
• Hardware Setup: Installing, configuring, and deploying IT hardware for new employees.
• Policy Adherence: Ensuring adherence to IT policies and procedures during daily operations within the office.
• Documentation Drafting: Drafting documentation to assist users in basic troubleshooting or educating users through IT how-to guides.
• SharePoint Management: Creating and administering SharePoint sites, pages, and web parts.
• Website Maintenance: Performing basic modifications and maintenance tasks on the organisation’s website or web hosting platform.
• Efficiency Improvements: Identifying basic technical projects and proactively presenting ideas that could improve efficiencies within the organisation.
• Innovation Support: Assisting the CTO in the continued research, testing, and deployment of cutting-edge applications to enhance organisational effectiveness.
• Technical Updates: Updating the CTO on the status of outstanding tickets, tasks, or priority technical projects.
Qualifications & Experience:
• 2-3 years of experience in an IT services or support role
• Candidates must hold at least an HND in IT, Computing, Computer Science, or a related technical discipline. This requirement may be substituted by possessing an equivalent level of technical certifications and prior career experience.
• Exceptional customer service skills and the ability to communicate effectively with users
• Self-motivated and eager to develop their IT and web development skills
• An intuitive understanding of troubleshooting methodologies within IT and related fields
• Deep proficiency in the usage and troubleshooting of MacOS and Windows devices
• Experienced background in the usage or administration of O365 or M365 cloud-based productivity suites
• Proficient in resolving typical issues with networking and cloud-based technologies
• Basic knowledge of web development languages such as HTML, CSS, JavaScript, PHP, or SQL is preferred
• Previous design or development experience in the creation of SharePoint sites, pages, or web parts is preferred
• An interest in cutting-edge technologies such as AI, cryptocurrency, or other digital innovations is preferred
IT Support Analyst jobs in London Area, United Kingdom
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